Improving Business Communication Skills: A Report on SHDE Holdings

This report examines the crucial role of communication skills in a business context, focusing on SHDE Holdings. It begins by exploring the importance of effective communication for achieving business objectives, followed by an analysis of formal communication systems and their role in the organization. The report then delves into the impact of social media, highlighting its significance in today's competitive business environment. Furthermore, it analyzes the impact of relationships and non-verbal communication on oral communications, emphasizing the importance of clear and concise messaging. The report underscores the significance of effective communication for building positive relationships and achieving organizational goals. Finally, the report concludes by summarizing the key findings and emphasizing the importance of adopting proper communication channels to enhance productivity and achieve desired business outcomes. The report references several academic resources to support its findings.

Communication Skills for
Business

Table of Content
 Introduction
 Formal communications systems
 Effectiveness of social media
 Impact of relationship on effective communication
 Impact of non-verbal communication on oral communications
 Key messages and its implications
 Conclusion
 References

Introduction
Effective communication within business is required at every level in order to
effectively attain desired business objective with proper efficiency. Business
Communication is indispensable in nature and is termed as life-hood of business. No
business organisation can develop if it lack of effective communication

Formal communications systems
Formal communication basically takes place through official channels within an
organisation which is designed by management in order to accomplish business
objectives. This communication flow deliberately with official recognized position in
order to ensure smooth, accurate and orderly flow of information. This type of
communication takes places between superior and subordinate. It can be oral as well
as written in nature.

Cont.…
Following some of the most commonly used formal communication system which is
eventually followed by SHDE Holdings also:
 Social Media
 Messages
 Media
 Public Speaking

Effectiveness of social media
In today's competitive business environment world, social media plays a very critical
role in accomplishing business objective effectively. Communication through social
media is very easy because almost every customer make use of this technology.
Social media offers a variety of avenues through which communication becomes
very easy. Furthermore, social media takes on different forms which includes
magazines, weblogs, social blogs, podcasts, video and several other such aspects.

Impact of relationship on effective
communication
Communication in workplace takes several forms which highly impacts employee
productivity in different ways. Internal communication between management as well
as employees helps in building effective understanding of organisational goals.
Effective communication followed within an organisation critically helps in
motivating employees and they complete allocated task efficiently

Impact of non-verbal communication on
oral communications
Nonverbal communication is basically a process under which sending and receiving
of messages is done without using works, speech as well as writing. This is also
termed as manual language. Non-verbal communication makes use of eye contact,
facial expressions, posture, gestures and several other such aspects in order to
communicate. Whereas oral communication is basically communication done
through mouth.

Key messages and its implications
From above information it can summarised that effective communication within an
organisation is very essentially in order to accomplish business objectives. Therefore,
proper analysis by SHDE shall be made in order to ensure that proper channel of
communication is adopted. The respective organisation is making use of various
mode of communication so the goals can be achieved.

Conclusion
From the above presentation it can be summarised that communication plays a very
vital role in achieving the desired business objective effectively. Moreover, through
adoption of proper flow of communication within an organisation productivity is
enhanced. Effective communication is very important for overall development of an
organisation. through this they can build positive relation with each other in order to
attain desired goals and objectives effectively.

References
 Holmberg-Wright, K. and Hribar, T., 2016. Soft skills–the missing piece for
entrepreneurs to grow a business. American Journal of Management. 16(1).
 Jeuring, J. and et.al., 2015. Communicate!—a serious game for communication
skills—. In Design for teaching and learning in a networked world(pp. 513-517).
Springer, Cham.
 Kankaanranta, A., Louhiala-Salminen, L. and Karhunen, P., 2015. English in
multinational companies: Implications for teaching “English” at an international
business school. Journal of English as a Lingua Franca. 4(1). pp.125-148.

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