Communication Skills for Business: Models, Barriers, and Benefits

This report provides an overview of communication skills in a business context. It begins by defining communication and its importance, followed by an exploration of various communication models, including New-comb's Inter-Personal and Thayer’s Organizational Communication Model. The report then discusses different communication methods, such as written, verbal, non-verbal, visual, and electronic methods, along with the benefits of formal and informal communication within an organization. The principles of effective communication, including clarity, objectivity, completeness, and timeliness, are also highlighted. Furthermore, the report addresses the barriers to effective communication, such as semantic and psychological barriers. The conclusion emphasizes the significance of effective communication for conveying information, and a list of references is provided. This report aims to equip readers with an understanding of how to improve their communication skills in a professional setting.

Communication Skills
for Business (Task 1)

Covered Contents
 Introduction
 Communication models and methods used in Business
 Communication methods and technology in business
 Benefits of formal and informal communication in an organisation
 Principles of effective communication
 Barriers to effective communication

INTRODUCTION
Communication can be described as a process in which an individual can share
their ideas, thoughts, views and information to one or more person. It is
necessary to make an effective as well as efficient conversation in an
organisation to convey appropriate information about tasks. It will facilitate
them to conduct different kinds of procedures properly to generate desired
outcomes. This assignment will discus about various kinds of communication
skills or abilities which can be used to operate a business successfully.

Communication models and methods used in
Business
Communication models
 New-comb's Inter-Personal Communication Model
 Thayer’s Organizational Communication Model
Communication systems
 Optical Communication System
 Duplex communications system
 Tactical Communication System

Communication methods and technology in
business
 Written
 Verbal
 Non verbal
 Visual
 Electronic methods

Benefits of formal and informal communication
in an organisation
 It helps to carrying out communication in proper way through
avoiding problems.
 This will provide support to maintain discipline in company to
conduct desired activities in an appropriate manner to gain desired
outcomes.
 It helps to reduce chance of having faults and mistakes.

Principles of effective communication
 Principle of clarity
 Principle of objective
 Principle of completeness
 Principle of time

Barriers to effective communication
 Semantic Barriers
 Psychological or Emotional Barriers
 Personal Behaviour

CONCLUSION
It has been concluded from the presentation that communication can be
described as a process in which h an individual can share their ideas,
thoughts, views and information to one or more person. There are various
kinds of methods which are utilised to carrying an appropriate
communication to someone for some specific reason. Oral
communication refers to carrying out an effective as well as efficient
conversation to someone through mouth.

REFERENCES
Certo, S.C., 2018. Supervision: Concepts and skill-building. McGraw-Hill
Education.
Beebe, S.A. and Mottet, T.P., 2013. Business and professional communication:
Principles and skills for leadership. Pearson.
Mishra, K., 2014. Employability skills that recruiters demand. IUP Journal of Soft
Skills. 8(3). p.50.

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