Analysis of Effective Business Communication in the Workplace Report

This report delves into the crucial aspects of effective business communication within the workplace. It begins by defining business communication and highlighting its significance, emphasizing the importance of clear and concise information sharing. The report then explores the advantages of effective communication, including improved employee engagement, better relationships, and enhanced decision-making processes. It outlines various strategies to foster efficient communication, such as defining organizational structures and implementing communication training programs. Furthermore, the report addresses the importance of monitoring and control mechanisms to avoid conflicts and ensure smooth operations. The conclusion reiterates the significance of effective communication and provides a summary of the key points discussed, including references from various sources like the business communication handbook, business quarterly, and other journals.

EFFECTIVE BUSINESS
COMMUNICATION IN THE
WORKPLACE

TABLE OF CONTENTS
• Introduction
• Business communication
• Significance of effective business communication
• Strategies for ensuring effective business communication
• Monitoring and Control
• Conclusion
• References

INTRODUCTION
• Business communication is about sharing of information, instructions among the
workforce of the organization.
• The project shall be highlighting the concept of business communication undertaken in
the workplace.
• It shall show the significance of effectively communicating in the workplace and the
impacts on the achievement of the organizational objectives.
• Apart from this it shall also reflect the methods used to ensure formal and effective
communication within and outside the organization.

BUSINESS COMMUNICATION
• Business communication is the process of sharing information,
instructions, guidelines, knowledge, ideas etc. through an established
line of communication that can be within as well as outside the
organization.
• Effective business communication refers to the interaction that takes
place between the workforce and the management which leads to the
fulfilment of the goals and objectives of the company.
• It is carried out in an aligned manner wherein the essential details are
being shared and the unimportant stuff that can cause unnecessary
conflicts, confusion and distractions are avoided.

SIGNIFICANCE
Human resource management-
Employee engagement
Better relations
Employee participation
Grievance redressal
Result oriented-
Profitability
Growth prospects

CONTD.
Building relationships-
Foster harmony and peace
Avoids the creation of unnecessary conflicts and arguments
Decision-making-
Generates authentic and reliable business information
Formulate business decisions
Training and development-
Overall personality development


STRATEGIES
• Defining organization structure
• Avoiding informal interactions
• Communication training programmes
• Grievance redressal system

MONITORING AND CONTROL
• The practice of monitoring and control is very essential
of the business communication in the organization.
• This is done through observation, checking, supervision,
inspection etc. to avoid informal talks or labour unions
formed against the business.
• Such inefficiencies build conflicts, disputes which then
demoralizes the employees.

CONCLUSION
• It can be summarized from the above project that business communication is essential in
an organization and should be focused upon while forming strategies in the business.
• Apart from that the significances effective communication leads to in a business which
are human resource management, decision-making and better relationships in the
company.
• Lastly focusing on the methods to ensure the communication effectively like the
organization structure should be defined and the conflict resolution system.

REFERENCES
• Dwyer, J. and Hopwood, N., 2019. The business communication handbook. Cengage
AU.
• Coffelt, T. A., Baker, M. J. and Corey, R. C., 2016. Business communication practices
from employers’ perspectives. Business and Professional Communication
Quarterly. 79(3). pp.300-316.
• Osborne, S. and Hammoud, M. S., 2017. Effective employee engagement in the
workplace. International Journal of Applied Management and Technology. 16(1). p.4.
• Bonaccio, S. and et.al., 2016. Nonverbal behavior and communication in the workplace:
A review and an agenda for research. Journal of Management. 42(5). pp.1044-1074.
• Bergman, C., Dellve, L. and Skagert, K., 2016. Exploring communication processes in
workplace meetings: A mixed methods study in a Swedish healthcare
organization. Work. 54(3). pp.533-541.