London School of Commerce: CFPBUS003 Business Communication 4.1 Report

This report, focusing on business communication, provides solutions to work-based problems. It begins by outlining an effective problem-solving process, emphasizing transparent communication, open-mindedness, and a solid foundational strategy. The report then delves into different management styles across upper, middle, and lower levels, highlighting the appropriate communication methods for each. Finally, it evaluates and presents various time management strategies, including limiting multitasking, avoiding procrastination, minimizing interruptions, and prioritizing high-value activities. The report is supported by references to relevant academic sources, offering a comprehensive overview of business communication principles and practices, providing valuable insights for students and professionals alike.

BUSINESS COMMUNICATION

4.1 Solutions to work-based problems
There is an effective problem-solving process:
 Transparent communication: Problem solving requires
clear communication so that everybody's views can be
expressed and accountability can be enforced and a solution
can be reached.
Open minded people: Unnecessary chaos is created by
close minded people so that their inefficiencies can never be
exposed (Cheung and Hew, 2015). Open minded tackle
problems and drive innovation and business effectively.

CONTD...
 Solid Foundational strategy: without strategy change is
not evolution but a substitution. Effective leaders collect
information, resources, budget from earlier experiences.

4.2 Variety of Styles at different levels
There are three levels of management: Upper, Middle and
Lower level.
Upper level: This level includes teams and superiors for
making important decisions and in this level assertive style is
being followed.
Middle level: This level of management is the intermediate
management of hierarchical organization of subordinates and
executives. In this level hierarchical method is used for better
management.

CONTD...
• Lower Level:
 This management normally overlooks working
style of employees such as shift boss, line boss, first
level managers or supervisory personnel's.
 In this level, direct method is used to communicate.

4.3 Evaluate and use time management
strategies
Time management strategies are as follows:
• Limit multi tasking: Multi-tasking reduces effectiveness. For
this, planning the day for a particular task or meeting so that focus
could be maintained.
• Stop procrastinating: Work should not be delayed and external
commitment should be made only after completing previous
assignment (Davis, Taylor and Reyes, 2014).

CONTD...
 Minimize interruptions: Those activities should be
identifies which disrupt organisational work. For example, stop
checking e-mails.
 Focus on high-value activities: Firstly high priority
activities should be focussed so that positive effect is created
on the project with team members and other clients (Fryer,
2015).

REFERENCES
 Cheung, W.S. and Hew, K.F., 2015. Asynchronous online discussion
activities to support university students' self–directed learning: opportunities
and challenges identified. International Journal of Social Media and
Interactive Learning Environments. 3(1). pp.63-70.
 Davis, L., Taylor, H. and Reyes, H., 2014. Lifelong learning in nursing: a
Delphi study. Nurse Education Today. 34(3). pp.441-445.
 Flecha, A., Salas, M.D.M.R. and Merrill, B., 2017. Lifelong learning in
ageing societies. Research on Ageing and Social Policy. 5(1). pp.1-7.

THANK YOU