Analysis of Business Communication in the Modern Workplace

This report delves into the critical role of communication in enhancing organizational performance, focusing on the efficiency of operations and the achievement of common objectives. It introduces the acronym CITRIN (Communicate, Collaborate, Team Responsibility, Information) as a framework for understanding key trends in the modern workplace, such as the importance of effective communication, collaborative efforts, team responsibilities, and information sharing. The report examines how these factors contribute to organizational success, emphasizing the significance of information technology, customer preferences, and team responsiveness. It highlights the importance of communication networks, transparency, and the transmission of relevant information to enhance workflow, profitability, and overall strategic positioning. The analysis underscores the need for businesses to adapt to evolving communication trends to gain a competitive edge and foster a productive work environment.

Running head: BUSINESS COMMUNICATION
BUSINESS COMMUNICATION
Name of the student
Name of the university
Author note

1BUSINESS COMMUNICATION
Table of Contents
Introduction......................................................................................................................................2
Description of the acronym.............................................................................................................2
The acronym and its relevance to the current workplace................................................................4
Conclusion.......................................................................................................................................6
References........................................................................................................................................7
Appendix..........................................................................................................................................9

2BUSINESS COMMUNICATION
Introduction
Communication plays an important role in maintaining the efficiency of the operations
with the aim of achieving the common objectives of an organization. Wagner, Beimborn and
Weitzel (2014) stated that the different changes that are undertaken by the organizations are
based on the communicability of the management with the employees. On the other hand,
Loebbecke and Picot (2015) noted that the inter- team and intra- team communications assist in
supporting the collaborative approach among the employees. In this context, the research will
investigate the different aspects of communication and thereby create an acronym while
considering the different suitable trends in the current workplace scenario. Pearlson, Saunders
and Galletta (2016) stated that positive communication among the employees helps an
organization in upholding the efficiency of team based operations through transmission of
information. Information is one of the major trends that is shaping the operations of the
organizations and the performance of the different departments.
In this context, the research will enumerate the manner in which the responsiveness of the
teams and the transmission of information help an organization in enhancing its performance.
Therefore, the report will aim at identifying the different communicational trends through a
thorough assessment of the acronym that is created.
Description of the acronym
The acronym for a manufacturing industry might be taken as CITRIN, which is being
discussed in this section of the research. The delineation of the acronym will support in
identifying the major trends that are affecting the workplace and the manner in which it brought

3BUSINESS COMMUNICATION
about modifications in the existing systems. The enumeration of the acronym will help in
maintaining the efficiency of the operations while facilitating collaborations between the
different units.
Figure: Transactional model of communication
(Source: Pangil & Moi Chan, 2014)
Communicate- Communication among the members play a major role in upholding the
efficiency of the operations while achieving the common goal of businesses (Schmiedel, Vom
Brocke & Recker, 2014). On the other hand, the effective communication through the
utilization of different media vehicles assists the management bodies in planning, organizing,
motivating and controlling the work force and the operations of the same. Building up links and
networks of communication in the organizational model helps an organization in facilitating the
transparency of the operations and trustworthiness.
Collaborate- The collaborative operation of the management with the employees help an
organization in maintaining the efficiency of operations. On the other hand, the collaborations
among the members assist an organization upholding the change readiness. Change readiness

4BUSINESS COMMUNICATION
and collaborations among the employees of different departments helps a manufacturing firm in
achieving the common goal.
Team Responsibility- Team responsibility is one of the major factors that helps an organization
in facilitating the smooth functioning of the systems. Induction of positive culture helps an
organization in enhancing the workplace environment (Pangil & Moi Chan, 2014). In this
context, the supervisory activities of the management on the operations of a team assist an
organization in monitoring and controlling the different performance related factors.
Information- Information plays a major role in designing the processes and the activities that are
undertaken by the employees in a manufacturing organization (Salas et al., 2015). Information
based on the demand of the customers helps a manufacturing unit in maintaining the efficiency
of the inventory management and the supply chains. On the other hand, the information relating
to the demand faced by the organization assists the same in upholding the efficiency of the
production capability. The key modifications that are undertaken by organizations are based on
the evaluation of the IT systems. On the other hand, the continuous flow of information helps an
organizational managem3ent in conveying the changes in the process design to the employees
for enhancing the performance. Collaborations among the team members are specifically based
on the conveyance of information relating to the processes and the integrated operations of the
same in adherence to the needs of the venture. Therefore, Information sharing aspects in an
organization supports the smooth functioning of the systems in accordance to the needs of the
business.

5BUSINESS COMMUNICATION
The acronym and its relevance to the current workplace
Communication is one of the most influential factors that assist an organization in
enhancing the performance of the same for gaining a competitive edge in the markets. The
identification of what is based on the needs of the workforce and the manner in which it is
implemented. In this relation, CITRIN is the most appropriate acronym which will help in
identifying the possible trends that are bringing forth modification in the current workplace
(Acronymcreator.net., 2019). The acronym delineated the idea of communication for enhancing
collaboration among the team members and responsibility of the same while transmitting
information. The information that is communicated by the management to the team leaders are
transmitted to the team members for enhancing the operations of the same in accordance to the
decisions of the business management systems. It helps in understanding the people who are
concerned with the communication process.
Information is one of the major trends that have shaped the operations of organizations
in the 21st century. For an instance, information that is passed on to the production department
will help the management in controlling and monitoring the progress. Information on the demand
faced by organizations help the same in bringing forth modifications in the production and
inventory management initiatives. On the other hand, Wagner, Beimborn and Weitzel (2014)
stated that the identification of the preferences of the customers help an organization in
facilitating the smooth functioning of the processes. The current workplace operations are based
on the assessment of the preferences of the customers. The phenomena helped in understanding
the relevance of the concept and where it might be implemented. Induction of Information
Technology related apparatus helps an organization in supporting the needs of the employees in
understanding their targets for supporting the common goals of businesses. On the other hand,

6BUSINESS COMMUNICATION
Razmerita, Kirchner and Nielsen (2016) noted that the efficient communication between the
management and the employees are based on the transmission of relevant information to the
same. It helps in understanding when the phenomenon might be taken into account. Therefore,
wider use of information through cloud computing by businesses supports the innovative
initiatives. The innovative measures that are undertaken by businesses help the same in gaining a
competitive edge. The utilization of suitable communication mediums for transmitting
information to the different team members in an organization helps in enhancing the workflow
and profitability. On the other hand, the team responsiveness to the idea and thereby facilitating
collaboration among the members will support the development of the processes in accordance
to the needs of the business. Communication helps in undertaking the collaborations among the
team members, which helped in understanding the reason why it is important. Morgan, Paucar-
Caceres and Wright (2014) stated that the responsibilities of the teams and the manner in which
they operate in a collaborative manner helps an organization in maintaining the efficiency of the
operations. The acronym will help in identifying the basic concepts of collaboration and team
responsibilities while communicating important information to the stakeholders.
Denolf et al. (2015) noted that collaboration among the members of a team will help in
upholding the efficiency of the operations in accordance to the needs of the business. On the
other hand, Collaboration among the team members helps a team manager in identifying the
specific talents and the capabilities of the same while assigning job responsibilities. Suitable
communication networks within the team members and the management helps an organization in
maintaining the transparency of the operations while enhancing the strategic position. Therefore,
it helped in understanding how communication helps in team building process through enhanced
collaborations.

7BUSINESS COMMUNICATION
Conclusion
Therefore, from the research it might be stated that communication and team
responsibilities play a major role in enhancing the performance of organizations. On the other
hand, the acronym that was created during the assessment helped in identifying the significance
of information and the manner in which it brought about modifications in the current workplace
settings. Diverse range of modifications that are planned and organized by the management
bodies of organizations are communicated to the employees for empowering the activities
through a collaborative approach. On the other hand, the utilization of information relating to the
consumer demand in a manufacturing organization helps in enhancing the work processes for
gaining a competitive edge. Therefore, the study provided a detailed overview of the current
communication related trends in the organizational workplace, which supported disruptive
modifications in the processes.

8BUSINESS COMMUNICATION
References
Acronymcreator.net (2019). Acronym Creator - find a name for your company, project,
algorithm. [online] Acronymcreator.net. Available at: http://acronymcreator.net/ace.py
[Accessed 13 Apr. 2019].
Denolf, J. M., Trienekens, J. H., Wognum, P. N., van der Vorst, J. G., & Omta, S. O. (2015).
Towards a framework of critical success factors for implementing supply chain
information systems. Computers in industry, 68, 16-26.
Loebbecke, C., & Picot, A. (2015). Reflections on societal and business model transformation
arising from digitization and big data analytics: A research agenda. The Journal of
Strategic Information Systems, 24(3), 149-157.
Morgan, L., Paucar-Caceres, A., & Wright, G. (2014). Leading effective global virtual teams:
The consequences of methods of communication. Systemic Practice and Action
Research, 27(6), 607-624.
Pangil, F., & Moi Chan, J. (2014). The mediating effect of knowledge sharing on the relationship
between trust and virtual team effectiveness. Journal of Knowledge Management, 18(1),
92-106.
Pearlson, K. E., Saunders, C. S., & Galletta, D. F. (2016). Managing and using information
systems, binder ready version: a strategic approach. John Wiley & Sons.

9BUSINESS COMMUNICATION
Razmerita, L., Kirchner, K., & Nielsen, P. (2016). What factors influence knowledge sharing in
organizations? A social dilemma perspective of social media communication. Journal of
Knowledge Management, 20(6), 1225-1246.
Salas, E., Shuffler, M. L., Thayer, A. L., Bedwell, W. L., & Lazzara, E. H. (2015).
Understanding and improving teamwork in organizations: A scientifically based practical
guide. Human Resource Management, 54(4), 599-622.
Schmiedel, T., Vom Brocke, J., & Recker, J. (2014). Development and validation of an
instrument to measure organizational cultures’ support of business process
management. Information & Management, 51(1), 43-56.
Wagner, H. T., Beimborn, D., & Weitzel, T. (2014). How social capital among information
technology and business units drives operational alignment and IT business
value. Journal of Management Information Systems, 31(1), 241-272.

10BUSINESS COMMUNICATION
Appendix
Figure 1: The acronym
(Acronymcreator.net., 2019)