Effective Communication Skills Report: Business Applications

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Added on  2023/02/10

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This report provides a comprehensive overview of communication skills in a business context. It begins by defining communication and its importance, followed by an exploration of communication models such as Berlo's, Aristotle's, and Shannon and Weaver's. The report then delves into the system and methods of communication, including written, verbal, visual, and electronic forms. It highlights the benefits of formal and informal communication, emphasizing the importance of effective communication principles like clarity, conciseness, and completeness. The report also addresses communication barriers, such as physical disabilities, unfamiliar terms, cultural differences, and emotional imbalances, concluding that effective communication is crucial for successful data transfer and decision-making. The report includes references to relevant sources.
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Communication
skill
for business
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Table of content
Introduction
Theory of communication
Conclusion
References
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Introduction
Communication is a process of transferring information from one
person to another through this individual has able to understand
situation and take right decision accordingly. It is a two way
procedure of reaching common understanding or thought in which
peoples have exchange or encoding decoding data, ideas, feeling,
news etc. thus help to create as well as share meaning information
with each others.
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Theory of communication
Communication model: It can be define as devices through which
person are share their information with each other for example
telephone, internet, webcam, video calling and many more.
Berlos model
Aristotle model
Shannon and Weaver mode
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Continue.....
System of communication: System is a kind of device through
which person are share their information, that is called
transmission. It is a process of transferring data through system
from one person to another.
Optical system
Duplex communication system
Ratio system
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Continue........
Method of communication: There are various different type of
conversation method are available which are used by individual
to share data, some are detail as follows:
Written:
Verbal:
Visual:
Electronic:
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Benefits of formal and informal communication: Informal
communication is a normal conversation between two individuals
but formal communication has a legally actionable by organisation
or any other. Some important profits of formal connection is
increase efficiency, normal flow of data, permanent record, smooth
conversation process, less mistakes, high reliability, discipline and
many other.
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Principles of effective communication: Communication principles
has help to develop effective conversation between two firms,
individual, company and person or many other. Some of most
important principles of connection are clarity, concreteness,
conciseness, correctness, consistency, easily to decode,
completeness etc. thus help to completed entire communication
procedure effectively.
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Continue.......
There are some communication barriers are exist which are effect
this process negatively, some are physical disability; like
hearing disable person can not able to participate in verbal
communication process, unfamiliar terms; like one on person
can says something and another can not understand due to
unfamiliar of that words, different culture, emotional unbalance,
contrasting perception of receiver and sender, taboos and many
more.
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Conclusion
From the above report it is concluded that communication is a
simply act of transferring data from one location to another.
Massage are send by person by using different kind of
communication channel and receiver decoding this information that
help to take right decision in limited period of time appropriately.
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References
Eggenberger, E., Heimerl, K. and Bennett, M.I., 2013.
Communication skills training in dementia care: a systematic
review of effectiveness, training content, and didactic methods
in different care settings. International Psychogeriatrics.
25(3), pp.345-358.
Hashim, J., 2015. Information communication technology (ICT)
adoption among SME owners in Malaysia. International
Journal of Business and Information. 2(2).
Matsuda, A. ed., 2012. Principles and practices of teaching
English as an international language (Vol. 25). Multilingual
Matters.
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Thank
you
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