CFPBUS004: Business Communication Report on Mr. Fishy Restaurant

This report analyzes the communication challenges faced by Mr. Fishy, a fish and chips restaurant in Borough Market. It identifies barriers such as workforce diversity, language differences, verbal communication issues like lack of clarity, and perception barriers arising from differing viewpoints post-Brexit. The report proposes strategies to overcome these barriers, including analyzing employee perceptions and motivating staff to focus on issues rather than individuals. It also emphasizes the importance of cultural awareness in negotiations and communication, highlighting intercultural and cross-cultural influences. The report aims to provide Mr. Fishy with actionable insights to improve internal communication and foster a more effective and cohesive work environment, drawing on real-world examples and practical recommendations. The assignment also includes information on communication strategies and cultural influences on negotiations. The content is provided by a student and available on Desklib, a platform offering AI-powered study tools.

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Communication is characterized to the
activity where information's are shared or
exchanged among individuals via
common systems of behavior, words,
signs and symbols. It plays role for
molding individual attitudes and
promoting motivations by clarifying
tasks to employees. One of the medium
to communicate with other is poster that
involves large printed picture that is eye
catchy addition to informative. The
poster is based on Mr. Fishy which is a
restaurant situated at Borough market
neighboring to London Bridge Station.
The poster includes common challenges
addition to barriers for communicating
effectively. Further, it comprises
strategies to overcome barriers of
communication. At last, it demonstrates
awareness about cultural influences on
negotiation as well as communication.
Business Communication
Awareness about cultural influences
on negotiations along with
communication.
Cultural influences on negotiations are
further classified into intercultural
addition to cross cultural and are
measured with cultural features. Few
cultural characteristics are said to be
collective and individualistic cultures.
Communication works as
strengthening tool at the time when
negotiation covers cultural differences.
Strategies to overcome
communication barriers
Adoption of the below defines
strategies can help managers of Mr Fishy
restaurant to overcome communication
barriers:
Strategies in context to perception
barriers: The manager of selected
restaurant can carefully analyse the
perceptions and thinking of all its
workforce.
Strategies for verbal communication
barrier: The managers should motivate
personnel's to focus on issues rather than
the individuals and solve problems
despite of controlling others
Introduction
Common challenges along with
barriers of communication
effectively.
Mr Fishy is one of the restaurant
located at Borough market having 20
staff members as per part time
addition to full time basis and wants to
promote relations among staff
members by motivating them to
communicate with others more
effectively.
Various challenges related to effective
communication that are faced by
managers of the restaurant are as
elaborated:
• Differences in workforce
background
• Language
Few barriers in effectual
communication
Verbal communication barriers:
Common barriers for ineffective verbal
communication are lack of thought
clarity among personnel's, jumping to
conclusions, lack of confidence to
communicate and dysfunctional
responses. By using unfamiliar words,
overcomplicated language and technical
terms causes confusion among staff
members and leads to unclear
information sharing by one personnel to
other in Mr Fishy restaurant.
Perception barriers: At workplace,
different personnel's work having
different perceptions additionally makes
assumptions accordingly. Staff members
of Mr fishy Restaurant, after occurrence
of Brexit, it was analysed that they have
started thinking differently that leads to
misconceptions and drawing different
conclusions for same situation is another
barrier in communication effectively.