Business Communication Report: London School of Commerce, CFPBUS004

This report delves into the multifaceted realm of business communication, focusing on its pivotal role in organizational success. It begins by defining business communication and outlining its purpose, emphasizing the significance of effective information sharing within and outside a business entity. The report then explores essential communication principles, including formal and informal communication channels, and their impact on employee motivation and overall performance. It further examines the purpose of communication, such as motivation and information sharing. The report also examines how managers can implement effective communication to build positive relationships and achieve organizational goals. It identifies key communication practices, such as team morale boosting, clear directions, and effective communication strategies. The conclusion underscores the importance of effective communication for organizational growth and success, emphasizing the need for adaptable strategies and addressing potential communication barriers.

Business
Communication

Table of Contents
INTRODUCTION...........................................................................................................................3
Define the purpose as well as principles behind organisational communication...................3
Implementation of principles of effective communication....................................................4
Identify the communication practices....................................................................................5
CONCLUSION................................................................................................................................6
REFERENCES................................................................................................................................7

INTRODUCTION
Business communication define as one of the most effective process with the help of
which business personal effectively share their thoughts and views with the other members
inside as well as outside the business entity. Along with this it has also been identified that
effective business communication help in analysing that how management team and staff
members interact with each other within the organization so they can attain their organizational
goals and objectives. Apart from this, it has also been said that people who are emotional have
low skill of communication which as a result influence their overall performance in a negative
way. The current report includes some principles as well as purpose of communication. By
discussing principles of effective communication business entity will be able to gain positive
response in an effective manner.
Define the purpose as well as principles behind organisational communication
It has been said that communication plays quite essential role for the growth as well as
development of the business entity as all these are associated with the attainment of business
objectives. In the present context of London tube, it has been said that large number of local as
well as traveller’s use this mode for travelling and for which it becomes necessary to have
effective and appropriate communication among their workers and higher authorities. This as a
result assist them in order to perform their business activities more efficiently. Below mentioned
are some effective communication principles which are required to be considered by
management team.
Formal communication: Each and every business entity have their very own structure
for formal communication with the help of which they can deal with their client, employees and
customers in an effective manner. Some effective examples of formal communications are
internal policies, memos, notes and many more. In relation to a transportation company, it is said

that higher authorities need to communicate with their works on a daily basis so they can share
their thoughts and views which leads towards business growth as well as development.
Informal communication: It is the another form of communication which comes
naturally while talking to family, colleagues and friends within the business organization or
outside the premises. This is the sort of communication with the help of which employees feel
relax and release all their stress and perform all their operations in an ethical and effective
manner.
Purpose of communication
Communication is a procedure in which data and information are being shared by one
person to another so that they can increase their knowledge and awareness. Main purpose is to
develop a sense of interaction with the assistance of which they can grow and develop at the
competitive marketplace. Some purposes of communication are going to be discussed as follows
in a detail way.
Motivation: It is necessary for the top management authorities of London tube that they
must communicate with their employees on a daily basis so they feel motivated and encouraged.
This will help them in order to communicate and interact with their team members which
provides them opportunity to grow.
Sharing detailed information: Another most effective and essential purpose of
communication is to share all the information and data with every worker so they get enough
knowledge about the objective of the business entity. For this, in relation to transportation
company it is required by them to communicate right and authentic information to their
employees so their skills and capabilities will be increased.
Implementation of principles of effective communication
For every sort of communication it is said that knowledge and understanding of
individuals will be increased and they get chance to know each other in an effective way. Two
way communication process help a business entity in order to gain success at the market. For a
transportation company it is essential for the higher authorities to know the necessities of their
staff members so they can provide them opportunity in order to develop their knowledge and
skills in an effective manner. In addition to this, managers are required to known the belief, back
ground, personality, interest, so they can effectively create positive relationship which leads
towards accomplishing organizational goals within limited time frame.

It is very essential for management team to interact with their colleagues and peers in a
clear way so they can easily understand the meaning of their topic and perform functions in an
effective manner. In addition to this, for the manager it is quite necessary to use correct tone,
voice as well as avoid any kind of jargons while communicating with their staff members. In the
present context of transportation organization, it is said that managers are required to solve
problems, issues and obstacles from the workplace and develop positive working environment.
Furthermore, managers are required develop healthy relationship with their workers which as a
result increase sense of motivation and maximise their performance in an effective manner. This
will assist them to perform each and every activity in well defined and systematic manner.
Identify the communication practices
It is said that for every business organization, managers are the people who are highly
responsible for the development of healthy, strong and positive relationship with their workers.
For this managers are required to execute and develop some policies, plans and strategies so they
can easily communicate with their staff members and resolve their queries if any. Some of the
most effective practises for developing positive relationship with employees are going to be
discussed in a detail manner:
Increase the team moral: For a manager it is one of the most crucial task where they
need to increase the moral among team members so they can positively attain the objectives and
goals of the business entity. In reference to the present report, it is said that by communicating
with their staff members on a day to day basis employees feel motivated which increase their
efficiency and effectiveness and perform their business functions in an effective manner. As a
result this will help them in creating conflict free environment and employees remain loyal for a
longer period of time.
Clear purpose and directions: For every organization it is necessary to have clear
purpose, aim and objectives according to which they give direction to their employees so they
can easily perform their functions as per their job requirements. In addition to this, for a business
manager it becomes essential to give directions and guidance to their workers so they can easily
attain their business targets. In the present context of transportation organization, for a
management team it becomes very important to give clear and authentic information to each and
every worker so they can attain their organizational goals within given time period.
Communication practises for others

In a employee, high performance acts as the most effective communication skills. It has
also been said that they have enough knowledge and understanding about their work which as a
result assist them in order to succeed at the competitive marketplace. By communicating with
each other in an effective manner, employees will understand the fundamental principles of
business organization in an effective manner, which as a result help them in order to enhance
their efficiency company.
Be clear, concise and simple: It has been analysed that by using some technical jargon,
complex and confusing words creates misunderstanding among the workers and affect the
overall performance in a negative manner. Therefore, for higher authorities and managers it
becomes necessary to deliver simple, short, clear speech which includes all the required
information and data . This as a result leads to improve the awareness and knowledge as well as
eliminate confusion and issues.
Use various methods and channels: It is said that by adopting ineffective
communication methods it is quite tough and complex to understand the basic meaning of all the
information shared by management team. Therefore, best and most suitable communication
mode so that they can develop their knowledge which leads towards the attainment of business
objectives in an effective manner.
CONCLUSION
It has been concluded by examining the above mentioned data and information that for
every business organization it is necessary to communicate effectively so that they can grow and
succeed at the competitive environment. Along with this, it is also required by the management
team to adopt effective methods of communication so that all the required information and data
will be transferred effectively. Furthermore, it has also been examined that there are different
sort of communication barriers which affect the overall process of interaction and
communication in an adverse manner. Therefore, it becomes essential to adopt effective modes
and develop strategies and policies according to the requirements in an effective and appropriate
manner so that end targets of the company will be attained.

REFERENCES
Books and Journals
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World: A Case Study Approach. Available at SSRN 3323448.
Meek, S., Tucker, M.L., Pueschel, A. and Jordan, K., 2019. Introducing Business
Communication Students to the Power of Positivity: Providing One Approach. Journal
of Instructional Pedagogies, 22.
Belyaeva, E. and Rubtsova, S., 2020. Language and Communication Training for Business
Education: The Missing Competencies. In English for Specific Purposes Instruction
and Research (pp. 159-176). Palgrave Macmillan, Cham.
Kačerauskas, T., 2019. Ethics in business and communication: common ground or
incommensurable?
Agarwal, A.K., 2019. Legal Language and Business Communication. Palgrave Macmillan.
Kowalewski, S. and Halasz, M.E., 2019. Why Are Written Communication Skills Important For
Business Students?. Archives of Business Research, 7(2).