Improving Communication in Business: A Case Study Report

This report examines communication challenges within a business context, specifically focusing on a sports club facing mismanagement and poor communication. It begins by outlining the importance of effective communication in business operations and then identifies common barriers such as language difficulties and a lack of understanding of the audience. The report proposes strategies to overcome these barriers, including providing language training and promoting clear communication protocols. It also discusses how cultural differences can impact communication within an organization. The conclusion emphasizes the significance of effective communication for business growth and the role of managers in implementing strategies to improve communication and avoid negative impacts on productivity, employee motivation, and goal achievement. The report references relevant academic sources to support its findings.

Business management

Cover Content
 Introduction
 Common barriers and challenges to communication
 Strategies to overcome barriers
 Culture Influences Communication
 Conclusion
 References

Introduction
 Business management is related to association of activities which is
required to run a company effectively and smoothly such activities are
controlling, leading, monitoring, organizing and planning
 This assignment is based sport Love which is an independent London
Club which provide various facilities and services related to sports. But
recently they are facing some problems related to mismanagement and
poor communication in club.

Common barriers and challenges to
communication
 In every organization effective communication is needed for smooth
functioning and operations, if there is lack of communication in
company it leads to reduction in productivity and profitability.
 Their are various type common barriers in an organization and it is
responsibility of management to overcome from it, some of major
barriers and challenges in Sports Loves are describe below:-

Barriers and Challenges
Language Barriers:- In Sports Love there is miscommunication between
the employees which create problems and negative environment. This
occur because every employees of respective company didn't know to
speak English which come up as barriers for them.
Not understanding audience:- It is a major challenge for the respective
company because in it staff didn't understand their audience and their
need of communication.

Strategies to overcome barriers
 It is the responsibility of a manager to make strategies to overcome and
avoid situation of miscommunication in an organization, some plan
made by Sport Love managers are given below:-
 Provide appropriate session
 Take care of language and way of speaking

Contd..
Provide sessions:- To overcome the emotional barrier in an organisation, it
is the duty of a manager to organize activities and sessions in which
every staff of Sport Love can evaluate and understand their emotional
issue and problems.
Take care of language and way of speaking:- It is duty of mangers of Sport
Love to make rules and regulation related to the language and tone to be
used in the respective organisation such as words must be simple and
understandable, polite tone etc.

Culture Influences Communication
Different culture of different people affect the communication process and
way of interaction in an organization Different in culture cause difference
in person's behavior and personality such as variation in language,
thinking, interaction, norms, tones and so on which leads to
miscommunication in a company. In an organization each and every action
of a staff is influence by its culture such as ambitions, careers, values,
interest and many more.

Conclusion
 From above discussed point it can be conclude that in an organization
effective communication is essential for their growth and development.
 It is responsibility of a mangers to make strategies so that they can
overcome from it and avoid reduction of profitability and productivity
of firm.
 Workplace culture also get influence by miscommunication which
come-up as result of reduction in employees motivation and achieving
goal.

References
 Filser, M., Kraus, S. and Märk, S., 2013. Psychological aspects of
succession in family business management. Management Research
Review. 36(3). pp.256-277.
 Wolf, W.G. and Sacks, D.L., SAP SE, 2013. Method and apparatus for
creating an activity record in a business management system from an
email message. U.S. Patent 8,495,045.

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