This report, submitted by a student, analyzes the business communication challenges faced by Lucy Gough's online interior design course, established during the COVID-19 pandemic. The report details a business analysis, including an exploration of the business problem, such as lack of brand value, online coordination issues, and resource limitations, along with potential strategic solutions like consulting hiring agencies, approaching investors, and skill development. The second part of the report provides a reflection on the student's learning experience, focusing on the development of key employability skills like communication, problem-solving, and technological proficiency, referencing Kolb's experiential learning cycle. The report highlights the practical application of these skills within the context of the online course and its impact on the student's ability to manage tasks, enhance numerical skills, and improve communication in a professional setting. The report concludes by emphasizing the importance of these skills for future professional endeavors.