CFPBUS004: Business Communication Report - London School of Commerce

This report presents a qualitative study of business communication, identifying and analyzing various barriers within the context of BusinessUnited, a private college in London. The report examines technical, emotional, physical, noise, and cultural barriers, providing detailed discussions of each. Technical barriers include issues with online learning platforms and technology access. Emotional barriers encompass student isolation and lack of face-to-face interaction. Physical barriers involve discomfort from prolonged screen time. Noise barriers stem from interruptions and distractions during online lectures. Cultural barriers arise from language differences and homesickness among international students. The report offers recommendations to mitigate these barriers, such as implementing effective communication strategies and policies to improve student and faculty interactions. The conclusion emphasizes the importance of effective communication in business management for success.

Business
Communication

ABSTRACT
This research presents a qualitative study of business communication, that is an important
factor to analysis the issues in the management. Effective business communication is depends on
a management organisational structure and its activity. It includes verbal, non verbal, public and
cultural communication to promote individual retention, consumer satisfaction and healthy
business relationship.

Table of Contents
ABSTRACT.....................................................................................................................................2
INTRODUCTION ..........................................................................................................................4
TASK...............................................................................................................................................4
Analysis and discussion of all questions.....................................................................................4
RECOMMENDATION...................................................................................................................7
CONCLUSION ...............................................................................................................................7
REFERENCES................................................................................................................................8

INTRODUCTION
Business communication is an ever- developing procedure that enhance through analysis,
observation and execution of plan. It determines various fields of weaknesses and provides
thought of idea on how to improve those fields. It ensures others to take their time and look to
others perspective(Bogatyrev, Berova, 2020) . The management considered in this report is
Business United. Its a private college settled in London. Due to COVID-19 all lectures are presently
online, and the teaching faculty and scholars are accommodating new ways of acquisition.
TASK
Analysis and discussion of all questions
A communication barrier involves the issue in the management that arises at every phase of the
communication procedures and have the prospective to build up misinterpretation and confusion.
 Technical barriers: Planning and scheduling an implementation of businesses techniques is
always being a challenge. Students are not getting adequate services for studying well at their
places with poor Wi-Fi that means students often miss their lectures and parts of the lesson by
which they do not know what is going into it. This slow and bad network issue ensures that
students are not getting initialise time to cover their lessons that will directly effect on their study.
As also, many of the staff faculty are using old laptops and computers that take a long time to
load new pages and it may affect to their lesson and further studies. It is important to set the base
with the techniques on how the potential change can give benefit to their students. Various
students are not facilitating acquired information that evaluated from the emplacement of extant
activity and inheritable techniques that may be impacted on it. This course of methods and
techniques present the manner of risk at actual interruption in the management. The quality of a
method that should be assessed at very equipped sense that should be introduced to students by
the college staff faculty(Lang, 2019) . The essential factor for training that relates to time and
cost that enrolled to budget and development plan for the students who were missed their lectures
and lessons. It takes into consideration to the effective manner of customising the terms at
initialise section.
 Emotional barriers: It represents that the students miss the chances and possibilities to interact
with their close ones or friends and easily get bored for listening to the teacher as for long periods
of time on regular basis. They also feel separated to studying from their home and feel
demotivated not having individual time with the teacher and other faculty. It looks so boring
while repeating the same schedule again and again on regular basis. This barrier involves the

communication that are usually due to deficiency of affectionate feeling of awareness or control
that represents it as emotional intelligence that can be get better by understanding students inner
emotions and feelings that tries to communicate more productively with other individual.
Students who are always need to be right and have the struggle to deal their communication with
other. There is also a manner of anxiety that arises in numerous forms like social anxiety,
generalized and panic disorder. It gets out of range to hold new challenges by engaging issues and
problems at major events of their manner(Liontas, Siegel, 2018) . They ensures most extreme
outcomes rather than focusing on concept of the individuals who need to be well aware in matter
of methods and techniques that approaches the strategies and plan of action. Students and
teachers need to ensure that they communicate with each other to enhance the issues and
problems of anger, frustration, depression, anxiety and trauma to impede the communication
procedures.
 Physical barriers: Physical barrier represents the situation and natural stipulation that act as a
obstruction in communication to sending data from communicator to receiver. It stipulates the
students to get uncomfortable while sitting and looking at the screen for long periods and some
students have been getting headaches for this that may revive the manner scheduling the barrier to
it. This also affect by an individual to enhance the subjective manner that do not appraises it by
concentrates on message of sender and receiver. Its a major communication barrier that results
from the physical state of mind of an external surrounding from the behavioural environment
which may affect the flow of smooth communication between the sender and receiver as on
sending and receiving of information at distinct level. Senders have the responsibilities to
eliminate the issues and problems which can be usually be get rid of the sections to the credit that
follows it. In this barrier the individual seeks to be get checked that their subject matter is visually
implied to it. It can be occur at any section in the process of communication which diversely
affects the management and it may deformed it as risk controlling and time management to cause
the confusion and other issues of misunderstanding.
 Noise barriers: It represents the effective communication to have its origin as per externally and
internally that may exist in the communication loop. As per some students constantly interrupt the
Zoom lecture, and this makes it difficult to concentrates on it that based on web based
communication. It also revived a lot of time that will be wasted on irrelevant substantial that will
rather than on the course activity(Oskouhi, Movahed Mohammadi,Rezvanfar, 2020) .
Whether to inform, provoke, or persuade it as communication as on primary basis that will affect
the use of language at primary basis. It is difficult for the students to explicit the human action as
optical base that determines the quality of aspects. This might affect the communication that

every management faces as potentially on the basis of manner it will scheduled the flow of
interruption that might follows the flow of information. The example of noise includes
environmental noise quora, physiological impairment noise, semantic noise syntactical noise,
organisational noise, cultural noise and psychological noise.
 Cultural barriers: It mainly occurs when communication happens between two or more than
two cultural background of students. While students are not being able to communicate with other
students in their possess term of language. As the current example is here that relates the students
and their condition between COVID-19(Sever, 2019). As some students has travelled to England
just before lock down and now feel very homesick and stuck at those places. It seems to be most
crucial barrier that enlisted the language barrier between it. That occurs because of variety of
language and also they are not aware of the exact fact of conditions that will be create
misunderstanding and it will be reason of such cultural barrier. On the contrary, it will also create
tension in between the manner of cross cultural communication that will be important for being
avoid of cultural barriers at each and every field of area. The way students or an individual
communicate will affected by the cultural you were brought up as per the quora. Culture is a large
way of extent that determines it by the way students or an individual will communicate. Staff
faculty of college have their own language of understanding to handle and control their students
and subordinates as to overcome the cultural barrier in between students and individuals. The
most common barrier in management is faulty and aggressive people that enhance the other
individuals to communicate in the management or in a work place (Show, Englar, 2018). As
these plan of action ensures the differences can be barriers to effective communication that will
be recognized at various field of sections.
RECOMMENDATION
Effective communication in the management can reduce issues and problems between
students and teacher. When dealing with other management it should be varies that the students
and staff faculty should convey their subject matter as in a approachable way. Various strategies
and policies should be implemented for successfully achieve their targets and objectives as
effectively.

CONCLUSION
From the above report it has been determined that business communication is an
essential piece of being success in recent business management. It requires using a kind of
updated communication plan of action that relates to it as communication techniques to increase
their potentiality. It varies that effective communication is one of the precious section for
establishing and maintaining as successful staff faculty for students. As per the above report,
business is important for understanding the task, conditions and standards that cannot be
analysed in manner of phase.

REFERENCES
Books and Journals
Bogatyrev, A.A. and Berova, J.S., 2020. THE INFLUENCE OF THE SPATIAL-
ENVIRONMENTAL TECHNOLOGY ON MASTERING OF YOUNG
LEARNERS'COMMUNICATION SKILLS IN THE ENGLISH LESSONS. In Current
Issues in Modern Linguistics and Humanities (pp. 330-343).
Lang, R., and et.al., 2019. Meta-analysis suggests family-implemented interventions have
moderate effects on social and communication skills of people with developmental
disabilities. Evidence-Based Communication Assessment and Intervention. 13(3).
pp.166-170.
Liontas, J.I. and Siegel, M., 2018. Speaking and the Development of Intercultural
Communication Skills. The TESOL Encyclopedia of English Language Teaching, pp.1-
9.
Oskouhi, F., Movahed Mohammadi, H. and Rezvanfar, A., 2020. Investigating the Role of
Interpersonal Communication Skills on Educational Performance of Faculty Members
in Sari Agricultural Sciences and Natural Resources University. Iranian Journal of
Agricultural Economics and Development Research. 51(1). pp.95-107.
Sever, N., 2019. Language In Motion–School Cooperation For Better Communication Skills.
In Thriving on Future Education, Industry, Business and Society; Proceedings of the
MakeLearn and TIIM International Conference 2019 (pp. 465-465). ToKnowPress.
Show, A. and Englar, R.E., 2018. Evaluating Dog-and Cat-Owner Preferences for Calgary-
Cambridge Communication Skills: Results of a Questionnaire. Journal of veterinary
medical education. 45(4). pp.534-543.