Report on Verbal Communication in a Business Environment

This report explores various aspects of business communication, including the significance of verbal communication, active listening, and the ability to present ideas effectively. The report begins by outlining the importance of communication in a business setting, emphasizing its role in conveying information and fostering connections. It highlights how verbal communication is crucial, particularly for marketing strategies, and how effective listening skills enable managers to understand diverse viewpoints within a team. The report also discusses the importance of asking clarifying questions to ensure that information is understood and how taking into account others' views can inform future actions. The conclusion summarizes these key elements, and the report includes references to academic sources. Overall, the report provides insights into enhancing communication skills and promoting successful business interactions.

Communicate in
business Environment

Table of Contents
 INTRODUCTION
 Learner will present own ideas verbally
 Learner will actively listen to others, responding appropriately
 Ask questions to confirm understanding
 Learner will agree future actions, taking into account own views and those of others
 CONCLUSION
 REFERENCES

INTRODUCTION
 Communication refers to conveying a set of data or information from one end to
another by a means of any signs or symbols.
 Communication helps to communicate and direct information which can be helpful
to other.
 Communication can be helpful to link two or more people. There are minimum two
parties involved in the communication process and the same are known as sender,
the one who send or conveys the message to the person who is known as receiver.

Learner will present own ideas verbally
 Marketing officer of the Hilton will also taking the help of the verbal communication in
the hotel to explain the strategy as it will help them in bringing more clarity among the
marketing team about the strategy which need to be adopt by the department as verbal
communication includes the emotion it will help the officer in succeeding.

Learner will actively listen to others, responding appropriately
 Manager also has to make sure that he is having good listening skill as it will help in
many ways such as good listing skill will help the manager in understanding the concern
of the employee in the better way as all the employee used to have the different opinion`
and the point of view to see the strategy.

 Manager also has to make sure that the message which is passed In the organization or in
the team is understood by all the employee in the organization has they are the one in the
end who used to be working in the organization.
Ask questions to confirm understanding

Learner will agree future actions, taking into account own views and those of others
 Manager will be taking the action on the project by looking at the feedback of the
different party in the organization as it will help the manger in understanding many
different way through which the concern or the problem if any can be solved.

CONCLUSION
After going through the above report it has been summarized that presenting own idea,
listening skill, future action and confirmation question used to play a crucial role in the
discussion.

REFERENCES
 Adler, R. B., Rodman, G. R. and Du Pré, A., 2016. Understanding human
communication (Vol. 10). Oxford University Press.
 Armitage, J. H. and et.al., 2018. Assisting with written communication style based on
recipient dress style. U.S. Patent Application 15/491,363.
 Berkenkotter, C. and Huckin, T. N., 2016. Genre knowledge in disciplinary
communication: Cognition/culture/power. Routledge.