Business Communication Report: Challenges, Analysis, and Solutions

This individual report addresses critical issues discussed in a Skype meeting concerning business communication within a company. The report begins with an introduction and a literature review that explores various forms of communication, workplace issues, and proposed solutions from different authors. It then analyzes the current communication practices, including formal and informal methods, identifying miscommunication, delays in decision-making, and cultural differences as key barriers. The analysis section highlights the negative impacts of these barriers on employee objectives and overall company performance. The report offers recommendations, such as soft skills training and direct meeting sessions, to improve communication. It concludes by emphasizing the importance of clear language and effective communication for minimizing conflicts and enhancing work execution. The report includes a table of contents, literature review, analysis, discussion, recommendations, conclusion, and references to support its findings and suggestions.

Individual Report to Business
Communication

Table of Contents
INTRODUCTION...........................................................................................................................3
LITERATRURE REVIEW..............................................................................................................3
ANALYSIS AND DISCUSSION ..................................................................................................6
RECOMMENDATIONS.................................................................................................................6
CONCLUSION................................................................................................................................6
REFERENCES................................................................................................................................7

INTRODUCTION
Business communication is determined as the effective communication form incorporated
by individuals while working within the company (Dubé and et. al., 2018). This reports places
light on some of the important issues which have been discussed in the meeting and
implementation of few new policies that will ensure that effective communication will going to
be incorporated within the company in effective manner. It also focuses on the current barriers as
well as challenges that which have been acknowledged within the company and proposed
solutions for improving communications among different offices.
LITERATRURE REVIEW
Literature review section is considered as the scholar paper which provides detailed
knowledge on the particular topic. In this section, overall information is represented with the
viewpoint of different authors and writers. For gathering information over the same, individuals
who is gathering information is focusing on making use of use of different books, Journal,
magazines, articles, online sites and other published data. In the present section, literature review
has been conducted on the different forms of communication, its related issues which takes place
at workplace and proposed solution that can be obtained by the concerned company in effective
form.
On the basis of viewpoint given by Kountz, (2009), it has been analysed that
communication is two way interaction in which two or more person have discussion with one
another on proposed topic. On one end communication helps company in simplifying working
method as everyone has authority to have discussion and complete their work. On the other hand,
this might create issue for the employees too as negative form of communication at workplace
might create issues as well as conflicts at workplace. Moreover, it can be said that regular based
communication helps company in improvising their relationship with the team members and
make their work easier. This also supports company in taking quick decision and implementing
their proposed plan in lucrative form. This ultimately contributes in the quick attainment of
organisational goals and objectives. On the basis of overall discussion made in meeting session,
it can be said currently concerned company is making use of below stated communication
practices which are developing several issues at workplace. These communication practices are
stated as below:

Formal communication: This is determined as the form of communication practice
which states that communication basically takes place within the company through official
channels. Here, employees have to go through the justified structure while having interaction
with their work associated people. Incorporation of this form has fewer clashes as well as
conflicts at workplace. This is so because, employees are only having communication with one
another for work purpose of only. This also helps improves productivity of the employees as they
are full focused towards their work.
Informal communication: This type of communication at workspace means that
employees are allowed to have conversation with one another without any kind of barrier or
restriction. Here, it can be said that organisation in which informal communication are taking
place are having more soothing environment within the company. This is so because employees
are allowed to have communication with their related people which contributes in the execution
of their organisational work in quicker manner (Dibb and Simkin, 2015). This type of
communication directly creates different issues as well as conflict at workspace. The main reason
behind is that the employees are having extra communication with one another which directly
creates conflicts due to differences in belief and perception.
According to the overall discussion made in the Skype meeting clearly states that
employees within the concerned company follows informal communication as peer level and
formal form of communication at superior level.
Communication is an act or process of transforming information from one person to
another one. Organisations uses various verbal and non verbal tools to transfer their essential
information. It plays essential part in achieving organisation's objectives. Success of organisation
is totally depends on the effective communication skills of the leader of organisation.
Communication skills helps in influencing and motivating people to work for achieving
organisations goal. Communication helps in introducing new techniques and brings change
within the organisation. There are various type of factors of principles which are used by
managers for running business practices in an appropriate manner,some of them are mention in
below:
 Certain goal: For transforming information effectively managers needs to decide what
goals and information they need to communicate to their employees. Manager of

concerned company firstly needs to decide goals and messages to transform their
employees.
 Appropriate idea: It is essential factor of enhancing business practices, information of
communication should be appropriate and releven so that employees can be easily
understand their messages. The manager of concerned company only communicate those
information which are reliable for them.
 Listing skills: It is also plays important role in communicating information. Manager
needs to develop listing skills as it is essential to reducing probability of conflicts they
need to listen what their subordinates tries to tell them,only then they become effective
communicator. Manager of the concerned company should need to develop their listing
skills in order to communicate informations effectively.
 Choose correct medium: Organisations use various medium to transform their
information. Organisations decide to choose correct medium to share information.
Manager of concerned company needs to analysis all the medium of communication and
then apply these to communicate with their workforce.
 Fixed process: Managers needs to use those process which they can use even after
changes in market conditions. Manager of concerned company need to fix a certain way
and process to communicate with their workforce in order to achieve their organisational
goals with using effective communication skills.
Above are the variables which managers use to effectively communicate t=with their
subordinates in order to achieve organisational goals and objective. Communication is vitals tool
for success of an organisation, without proper and effective skills of communication
organisation could not stand in the competitive market area. Thus it plays a very important part
not in individuals but also in organisations life cycle.
ANALYSIS AND DISCUSSION
On the basis of overall information presented in the above section it has been analysed
that the main barrier associated with the communication in both the forms that is formal and
informal are miscommunication among employees, delay in decision making process because
formal communication, cultural differences and many others. According to the overall stated
information it can be said that mainly employees as well as other management staff are not able
to attain their objectives quickly as they are not following right form of communication.

Miscommunication among employees mainly takes place within the company as employees and
top management team are not having direct conversation with one another. This simply means
that employees perceives all polices and procedures in the negative manner which is the clear
result of miscommunication. Another major issue which has been determined from the overall
description that employees are not able to take quicker decision. The main reason behind this
was that respective company makes use of formal communication which creates barrier between
employee and management. Here, employees are not able to have conversation with their
superiors on timely manner that ultimately delays in taking major decision associated with the
same
RECOMMENDATIONS
According to the overall information, it has been analysed that communication is plays
integral role in the growth of the every company. In order to improve current issues related to the
communication, there are few recommendation provided to the concerned company by which
they can improvise their communication associated issues. At first, it is advised to the company
that they should provide to their workforce at constant basis associated with the soft speaking
skills. This ultimately helps company in creating soothing working environment as they are able
to communicate with one another in rightful manner. At next, it is advised to have some directly
meeting session for the employees and management where they can easily have discussion on
major issues.
CONCLUSION
From the overall information, it can be said that effective communication is very in every
company as it reduces chances of conflicts and miscommunication associated issues. It is highly
important for businesses to make use of simple and clear form language at workplace so that
everyone can understand effectively and execute their work responsibilities within the company
in appropriate form.

REFERENCES
Books and Journals
Dubé, C.E., O'Donnell, J.F. and Novack, D.H., 2018. Communication skills for preventive
interventions. Academic Medicine, 75(7), pp.S45-S54.
Kountz, D.S., 2009. Strategies for improving low health literacy. Postgraduate medicine, 121(5),
pp.171-177.
Dibb, S. and Simkin, L., 2015. Market segmentation: diagnosing and treating the
barriers. Industrial Marketing Management, 30(8), pp.609-625.
Calfas, K.J., Long, B.J., Sallis, J.F., Wooten, W.J., Pratt, M. and Patrick, K., 2016. A controlled
trial of physician counseling to promote the adoption of physical activity. Preventive
medicine, 25(3), pp.225-233.
Ertmer, P.A., 2019. Addressing first-and second-order barriers to change: Strategies for
technology integration. Educational technology research and development, 47(4),
pp.47-61.
Fabry, D.L. and Higgs, J.R., 2017. Barriers to the effective use of technology in education:
Current status. Journal of educational computing research, 17(4), pp.385-395.
Chiu, M.L., 2012. An organizational view of design communication in design
collaboration. Design studies, 23(2), pp.187-210.
Goroll, A.H. and Mulley, A.G., 2012. Primary care medicine: office evaluation and management
of the adult patient. Lippincott Williams & Wilkins.