Communication Skills for Business Report - Models, Methods, and Tech

This report delves into the crucial role of communication skills in business, examining various models, methods, and technologies. It begins by introducing the importance of clear and effective communication within organizations, setting the stage for an exploration of communication models such as Shannon's, Berlo's, and Schramm's models. The report then details different communication systems, including optical, radio, and duplex systems. Furthermore, it explores diverse communication methods like verbal, written, and non-verbal communication, highlighting the advantages of formal and informal communication. The report also covers the use of technology in business communication, such as social media, emails, and the internet. It then moves on to discuss principles and barriers to effective communication, including principles of clarity, objective, understanding receivers, consistency and time, as well as external, organizational, and personal barriers. The report concludes by summarizing the importance of communication models, systems, and methods for smooth business operations and effective communication.

Communication
Skills for Business
TASK 1

TABLE OF CONTENT
INTRODUCTION
TASK 1
1. Communication models and systems used in businesses
2. Communication methods and technology in businesses
3. Making effective communication
CONCLUSION
REFERENCES

INTRODUCTION
 Communication is the axis of business venture from start-up to international
organization.
 This skill is important that an individual needs for working in the enterprises which is
an ability to communicate clearly and making sure that information sent is the same
one that is received.
 This study will explain communication models and systems used in businesses. It will
demonstrate communication methods and technology utilized in businesses.

Communication Models and Systems
used in Businesses
Communication Models
There are many communication models such as Shannon's, Berlo's and
Schramm’s and so on.
 Shannon and Weaver Model
 Berlo's Model
 Schramm's Model

CONT…..
Communication Systems
Optical Communication System:
 Transmitter transfers message into optical signal and finally sign then reaches the
receiver in optical communication system.
Radio Communication System:
 It needs transmitter and receiver each having electrical device and proper terminal
equipment
Duplex Communication System:
 This system is engaged in many communication networks.

Communication Methods and Technology
in businesses
Communication Methods
 Verbal Communication
 Written Communication
 Non-verbal Communication

Benefits Of Formal And Informal
Communication
Formal Communication:
 Formal communication makes discipline in the workplace, because of, workers are
bound to be careful to their own study under this communication.
 With the help of it, easy to cooperation and coordination to carry out the activity of
organization smoothly.
Informal Communication:
 With this, employees feel free to give administration with their suggestion on job
related issues like work process, methods etc.
 Administration is able to know problems, conflicts and complaints with the aid of
informal communication.

Communication Technology
There are different technologies for communication in the business such
as social media, emails, internet. This help in various ways such as following:
Attract customers: Through internet, companies easily reach and attract
customer towards their product and services.
 They create website on social media such as Facebook, Twitter etc. for now
about customer views and updates personally.
Interact with workers: Companies also use different technologies such as
emails, mobile devices for communicating with employees in the workplace.
 Through it, management and subordinates exchange information and interact
with each other in every department of company.

Making Effective Communication
For making the effective communication, companies are adopted different principles and
overcoming barriers in the workplace.
PRINCIPLES OF COMMUNICATION:
 Principle of Clarity
 Principle of Objective:
 Principle of Understanding Receivers
 Principle of Consistency
 Principle of Time

BARRIERS TO EFFECTIVE
COMMUNICATION
External Barriers:
 Distrust of communicator: If communicator is making illogical decisions, so that it
create barrier to communication in the business.
 Failure to communicate: The administration frequently fails to transmit the essential
information which is quite an accepted fact.

CONT…..
Organisational Barriers:
 Organizational Facilities: It is essential to give smooth, adequate, clear and timely facilities in the
organization to flow of communication which takes forms of meetings, conferences, social and cultural
assembly and so on.
 In case if these facilities are not appropriately given to workers, it will serve as a create barrier to effective
communication.
Personal Barriers:
 Barriers related to employees: When employees actively participate in the procedure, vertical
communication in either direction can take place.
 There are different elements in employees that adversely affect such as active participation on their part,
unwillingness to communicate, lack of proper incentive, etc.

CONCLUSION
 It can be summarized that different communication models such as Berlo's model Schramm's
model and Shannon and Weaver Model can be used in business for having smooth flow of
operations.
 Also, it can be concluded that various communication systems are there like optical
communication system, radio communication system, duplex communication system, etc.
 Further, it can be discussed that different communication methods such as Verbal, Written,
Non-verbal, Visual and Electronic Communication can be used in the business for having
effective communication.