This report examines business communication, focusing on a case study of Business United, a private college in London that transitioned to online classes due to COVID-19. The report delves into general theories of organizational communication, including Weber's Classic Organizational Theory and Tompkins and Cheney's Organizational Control Theory. It identifies various communication barriers at Business United, such as physical barriers (distance, college doors, and desk less nature of work), language barriers, cultural barriers, and noise barriers. The report then provides actionable recommendations for Business United to overcome these challenges, including encouraging one-to-one communication, ensuring all students are engaged in meetings, using a common language, and providing training to students on utilizing online resources. The conclusion emphasizes the importance of effective communication in transferring information and data, highlighting how overcoming communication barriers can enhance individual and group satisfaction.
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