Business Communication Challenges, Barriers and Solutions Report

This report delves into the multifaceted realm of business communication, highlighting its significance and the various barriers that can impede its effectiveness. It begins by defining business communication and its role in fostering relationships with employees, customers, and other stakeholders. The report then identifies and elaborates on several types of communication barriers, including emotional, physical, and psychological factors. Furthermore, it examines the impact of cultural influences on communication, especially in a global context, using a Sri Lankan resort scenario as a case study. The report then provides actionable strategies for overcoming these barriers, such as understanding audience needs, using appropriate language and body language, and adapting to cultural nuances. The report concludes by emphasizing the importance of effective communication in enhancing business outcomes, such as improving the bottom line and fostering productivity.

Business Communication
INTRODUCTION
Business communication concept is a broad term that just not only include a
message and a conversation, it is beyond than that which also include formative
mutual understanding of a topic. Within business, external form of communication
is made with clients, suppliers and other related personnel’s. With the help of best
trenchant business communication organisation can facilitate healthy and good
relationships with employees, customers and other business related individuals
This will directly help in increasing organisation bottom line along with its
productivity. Present report includes, scenario of Sri Lanka terrorism attack by
terrorists on luxury hotel in Colombo city, capital of country.
Emotional Barrier:
Emotional barriers act as a metal wall that restrain an individual feelings
and thoughts in order to communicate that with others. For an example, anger
acts as emotional barrier that lead towards affecting a person state of mind in
order to make effective communication.
Physical barrier:
Physical barrier in a communication occur mainly due to natural and
environmental condition. Factors within this lead towards restraining information
form sender to receiver. Elements that are included in physical barrier include,
interior design of a place, noise, environmental factors, technological problems
and more. All these factors lead towards creating disturbance in the formative
course of effective communication.
Common challenges and barriers to communication
Best effective form of communication acts as a strongest element and are required
by an individual to have. It facilitates smooth functioning of information’s and
other related essential information. There is certain element that acts as a barrier to
effective communication which are required to be overcome in order to facilitate
launching of resort:
Psychological Barrier:
It is a physiological state that acts as a barrier within which there are
number of factors that lead towards forming barrier. Some of these include,
emotions, attitudes, consciousness, opinions, status and more. All these factors
impact on person communication ability and lead towards creating obstacles for
best effective form of communication.

With the help of effective strategies resort director can easily able to overcome with
the barriers of communication that lead towards facilitating best effective form of
promotion:
Understanding the needs and requirements of the audience: It is essential
to consider feelings towards sensitiveness and emotional. It further helps effectively
in enabling culture, religion and behaviour.
Taking care of language, tone and manner of speaking: Message is
required to be is well effective form in order to facilitate formative communication
process which can be understand in an easy and understandable manner. It also
includes way of speaking and best effective tone with the help of which impression
can be made in best effective manner.
Make the use of body languages: In order to facilitate communication in
understandable manner. It is essential to use proper and appropriate form of body
language such as, hands movements, eye contact and head gestures. It will aid listener
to easily understand message.
Strategies for overcoming communication barrier.
Culture dramatically impact on communication and negotiation. Resort is
planning to be open in Sri Lanka which is one of the most prominent place for
tourist attraction. Thus, it leads towards attracting individual from different
cultural prospect and society. Globalisation is also one of the main factor that
lead towards increasing number of international visitors from all around the
world. Cultural aspect mainly includes beliefs, values, religion and more and all
these factors in cultural aspects keeps on changing from on geographical to
other. Thus, it is essential for resort owner to acquire relevant and sufficient
information’s and study major aspect of Sri Lankan culture in order to
effectively perform services in best effective way. Along with this, resort owner
is requiring to promote their products and services in best effective manner as
to make their customer feel homely environment.
Awareness of cultural influences on communication
and negotiation