Business Communication: Overcoming Barriers and Strategies Report

This report focuses on effective communication in a business context, particularly addressing the challenges faced due to cultural and linguistic differences within a diverse workforce. It highlights the significance of clear, understandable language and the importance of follow-up communication to ensure message clarity. The report emphasizes the impact of cultural awareness on communication and negotiation, distinguishing between cross-cultural and intercultural communication, and suggesting strategies to overcome communication barriers. It underscores the influence of cultural norms on communication styles and negotiating behaviors, providing practical insights for fostering better understanding and collaboration within organizations. The report also provides recommendations, such as using plain language and being aware of tone, language, and content, to improve communication effectiveness and minimize misunderstandings. The provided references support the concepts and strategies discussed, aiming to enhance the overall communication process within business environments.

BUSINESS COMMUNICATION
INTRODUCTION
Effective communication can be referred as communication between
two or more persons in such a way that an intended message is
successfully delivered and properly understood. Communication is
said to be effective when all the parties involved in the communication
understand the message in the same sense in which it has to be
understood.
Challenges and barriers of effective communication
As Mr Fishy is having diverse workplace where employees are from
different cultures, different age groups and different background so,
there could be various challenges and barriers of effective
communication which are as follows:
Cultural differences: Employees with different in culture has
different norms of social interaction which also result in the difference
in their emotions can be an barrier to effective communication.
Linguistic barrier: It is considered as one of the major barrier of
effective communicator as it limits the effective communication, as
some regions have their own language and linguistic skills which may
not be understood by others.
Emotional barriers: In an organisation emotional IQ may vary from
employee to employee, emotions like anger, humour, frustration etc.
can effect effective communication process.

1. Using common/plain language: Using
a language which is common and
understandable to all should be used in
the organisation. It is the best way of
overcoming the barrier of
communication.
2. Follow up communication: To make
communication effective management
of the company should try to identify
the weakness of the communication
system and then find the ways for
improving the process of
communication in the organisation, i.e.
whether to put more stress on informal
and formal communication.
3. Be aware of tone, language, content of
message: Sender of the message should
be aware of that message should be
developed in clear and understandable
language.
Awareness of cultural influences on
communication and negotiation
In order to make communication effective
one should be aware of culture as it
profoundly influences the people's
thinking, this communication and their
behaviour. It also has a significant impact
on the negotiating behaviour of a person.
There is strong impact of culture on
negotiation and can be divided into cross
cultural and intercultural, in intercultural
one should be aware of one's own culture
and others and in cross cultural
communication and negotiation one
should be aware different cultures. This
will help in making the communication
process more effective and will minimise
the communication gap in the
organisation. Awareness about the culture
will also help the organisation to unite the
people in the organisation and develop a
proper understanding among them.
Strategies to overcome the communication barriers
CONCLUSION
It can be concluded from the effective communication is vital for
organisational success but there are various challenges and barriers of
effective communication. In order to minimise the challenges and barriers
proper communication strategies should be implemented. It is also
important that one should have cultural awareness as it will have influence
REFERENCES
Alaloul, W. S and et.al., 2017, December. Communication, coordination and
cooperation in construction projects: business environment and human
behaviours. In IOP Conference Series: Materials Science and
Engineering. (Vol. 291, No. 1, p. 012003). IOP Publishing.
Kitchen, P. J. and Burgmann, I., 2015. Integrated marketing communication:
making it work at a strategic level. Journal of Business Strategy.