A Report on Business Communication Skills and its Importance

This report delves into the critical aspects of business communication, focusing on the identification of common barriers and challenges that hinder effective information flow within an organization. It explores various obstacles, including language differences, cultural variations, perceptual discrepancies, and a lack of shared experiences among employees. The report then outlines strategies for overcoming these barriers, such as eliminating perceptual differences, using clear and concise language, simplifying organizational structures, and providing constructive feedback. Furthermore, it examines the influence of culture on communication styles and behaviors within a business environment, emphasizing its role in shaping employee interactions and reactions. The conclusion underscores the importance of effective communication skills in enhancing employee efficiency and improving the quality of goods and services provided by the company. The report also includes relevant references to academic literature supporting the discussed concepts.

BUSINESS
COMMUNICATION SKILLS

TABLE OF CONTENT
• Introduction
• Identification of common barriers and challenges
• Strategies that would help in overcoming the communication barriers
• Ways in which culture influence communication
• Conclusion
• References

Business communication skill as defined is a most important technique that helps the
organisation to achieve its objectives easily. It defines the ability of employee to convey
information to another effectively and efficiently. If the information in the organisation has
to be shared effectively among the employees then the managers has to develop a good
verbal, non verbal and written communication skills.
INTRODUCTION

This helps in facilitating the information between managers and its employees. This
presentation helps the HR manager to identify common barriers and challenges to
communication, and the strategies that would help them to over come the barriers to
effective communication. This presentation would also help them to identify the ways that
would influence the communication in the organisation.
CONTINUE….

In an organisation it is considered that
sometimes, somewhere while communicating
between the team the flow of information gets
broken. In many communication that happens
the message may not be received or may get
failed to be delivered to the end user.
IDENTIFICATION OF COMMON BARRIERS
AND CHALLENGES

• Reasons that are identified as the challenge in effective communication are:
• Language: it is one of the main barrier that is influencing the flow of information between
the employees and the managers.
• Cultural barriers: This arises because of diverse culture in the organisation.
CONTINUE….

• Perceptual barrier: In nowadays the most common barrier that arises is the perception
barrier.
• Lack of common experience: This is great idea to identify and explain the stories while
communicating with the team.
CONTINUE…..

• As in the organisation there are lots of barriers that if overcome would help in achieving
the targeted profit. As in the sports love organisation it is seen that employees faces
problems to effective communication the strategies that would be used to over come the
problem includes:
• Eliminate the differences in perception: The HR manager should ensure that they are
recruiting the right person for the job.
Strategies that would help in overcoming the
communication barriers

• Use simple language: The communicator should use simple and clear words while
communicating which helps the listener to analyse the task and the information that hjas
been communicated to him easily and effectively.
• Simple structure in organisation: the structure in an organisation should be made in the way
that it is not complex at all.
• Give constructive feedback: The HR manager should avoid giving negative feedback as it
will help them to motivate the employees.
CONTINUE….

Culture is one of the factor that influence the communication in the organisation. It defines
the way in which people thinks, acts and interact. Culture influences the behaviour and the
reaction of the employee while communicating. It is a primary element of communication
in the business environment.
The ways in which culture influence
communication

From the above discussion it has been analysed that effective communication skills help the
company to promote efficiency in its employees and would also make them better
production of goods and services that they provide.
CONCLUSION

• Bovee and Courtland, 2012. Business Communication Today, 10/e. Pearson Education India.
• Conrad, D. and Newberry, R., 2012. Identification and instruction of important business
communication skills for graduate business education. Journal of Education for Business.
87(2). pp.112-120.
• Cotton, D. and Falvey, D., 2012. Market Leader Upper Intermediate: Business English
Course Book. Pearson education.
REFERENCES