Business Communication Skills Report: Models, Methods, and Barriers

This report examines the significance of communication skills in a business setting. It delves into various communication models, including the Schramm and Aristotle models, and explores different communication systems like those used in VoIP. The report details the methods of communication, such as written, verbal, and non-verbal, and discusses the benefits of both formal and informal communication within an organization. Furthermore, it outlines the principles of effective communication, like simplicity and clarity, while also identifying common barriers to effective communication, such as jargon, physical barriers, cultural differences, and emotional attitudes. The report concludes by emphasizing the importance of overcoming these barriers to foster clear and efficient communication in the workplace.

Communication Skills
for Business
Task 1

TABLE OF CONTENTS
• Introduction
• Communication models and systems used in busines
• Communication methods and technology in businesses
• Making communication effective
• Conclusion
• References

INTRODUCTION
Communication is that act and procedure which help in
transferring information from one person to another.
Communication skill help an individual for effectively
interacting with some other. It includes interaction with
two or more parties. For making effective communication
which is accomplished when single person says that some
other people can interpret this message to the sender.

Communication models and systems
used in businesses
Communication is that procedure which help in transfer
accurate information from one person to another. There
are certain communication model which are described as
under:
Schramm's Model of communication
Aristotle Model of Communication

Communication System
Communication system involves various types of
communication networks, relay station, transmission
systems, data terminal techniques and methods which
are able for interacting with combined manner. There
are certain types of communication system are as
follows:
 Optical communication system
 VoIP system communication
 Video conferencing

Communication methods and technology
in businesses
This is very important for organisation is to developing
effective communication that can used for conveying
information in better manner. Also there are different
types of methods which can be implemented as under:
 Written-
 Verbal-
 Non-Verbal
 Visual

Benefits of Formal and Informal
Communication for an organisation
There are different types of benefits which are available
while doing formal communication such are as under:
 The formal communication help company in defining
the main objective and power of all employees in better
manner.
 There is clear department of work within staff members
and therefore two staff members does not performing
the same task.

Continued..
In this, staff members become comfortable with each other
and they are also capable for doing work together.
 This will assist in developing sense of belongings
among persons.
 Informal communication convey information from one
person to another.
 The staff members assist in identifying their roles and
duties expectation so that they can easily assistance
with each other while doing work.

Making communication effective
There are different types of principles that can be
implemented in the business so they have conduct
effective communication that are described as follows:
 Principle of simplicity
 Principle of clarity
 Principle of Brevity

Barriers to effective communication
Use of Jargon's – If the message consist of different kinds
of conformation position, for this receiver is not well-
known after that it will determined as major issue and
barrier due to this, receiver will not capable for carry out
accurate meaning of message.
Physical barrier – It includes such communication which
has becoming outdated and out fashioned, which will
cause sound, disturbance, noise, etc. for doing
communication to others.

Contd..
Cultural differences – There are various people
belonging to different type of cultures and they have all
unique manner with others. It is major communication
barrier.
Emotional attitude – When one individual emotion are
strong and in this condition he must be capable for
evaluating and understanding the frame of mind of
another person.