Z12MAN Business Communications: Reflective Report on Module Experience

This report presents a reflective analysis of a business communications module assignment, focusing on a scenario involving high employee turnover and the creation of a PowerPoint presentation for clients. The student utilized Gibbs' Reflective Cycle to dissect their experience, detailing the description of the assignment, their feelings, and an evaluation of the process. The report highlights challenges faced, such as difficulties with MS PowerPoint and formatting, along with successes in researching learning styles and relevant content. The conclusion reflects on skill development, the need for further training in presentation skills, and plans for future improvement through practice and peer support. The report also includes references to support the analysis and findings, providing a comprehensive overview of the learning experience and personal growth within the business communications context.

Business
communications

Contents
REFLECTION............................................................................................................................................3
Gibbs’ Reflective cycle...........................................................................................................................3
REFERENCES............................................................................................................................................5

REFLECTION
Business communications is an important aspect for every organization as it a basic
factor which indirectly plays crucial role in success and failure of an organization (Bovée, Thill
and Raina, 2016.). I enjoyed working on this module because it taught me many new things. My
experience of regarding this project is mentioned below:
Gibbs’ Reflective cycle
Description – I did an assignment where a scenario related to high employee turnover
was given. I had to make a PPT for clients by considering different learning styles. Whole
project was a new experience for me. Making presentation is a difficult task for me because I do
not have much experience of working on MS power point. I research various learning styles on
internet and also searched those factors that have power to influence learning and
communication in an organization.
Feeling – When I started working on this project, I was very nervous because it was a
presentation. I was confident that I can search and write content but main problem is presentation
part. Gradually I learnt about making PPT and then after committing some mistakes I made a
decent presentation. I knew it was not perfect but I was happy that this experience will assist me
future.
Evaluation – Whenever we do something, few things go right other don’t (Carswell,
2015). I successfully found relevant answers that were needed to be written. My lecturer slides
also supported me in writing relevant content. I completed my work in allotted time and without
taking much support from others. But I also faced some serious problems while making
presentation. When I first made PPT then my formatting of complete document was very poor. It
took lot of time but still it was not in a presentable form. I made my PPT again after putting more
efforts until I felt that it is at-least at decent level.
Conclusion – Overall, I am satisfied with my experience as developing new skills require
more efforts and I have more faith in my presentation skills. If I will again get a change to work
on this type of project then I will invest more time in making better presentation. I understand
that I am still amateur in making PPTs; with more training I can develop this skill swiftly. I

could have had more positive experiences if would have better understanding of MS power
point. I am confident that with better set of skills I will perform much better in upcoming time. I
will have to work on presentation skill so I can manage this type of situation in way a better way.
Action – Taking action is important for skill development. I will take support of my
friends so I can learn about Microsoft PowerPoint. I will do practice of making PPT in front of
them so they can immediately check my mistakes and teach me right way of doing things. I will
practice for a week as I think it will be enough to get basic understanding.

REFERENCES
Book and Journal
Bovée, C.L., Thill, J.V. and Raina, R.L., 2016. Business communication today. Pearson
Education India.
Carswell, A., 2015. Gibbs Reflective Cycle on Practice.