Conflict Management in Business: Techniques, Analysis, and Strategies

This report provides a comprehensive analysis of conflict management, exploring the impact of unresolved conflict on business performance and employee morale. It delves into two primary conflict resolution methods: the collaborative and accommodative techniques. The collaborative method, also known as the problem-solving style, is examined in detail, highlighting its advantages such as fostering employee loyalty and satisfaction, as demonstrated by its successful implementation at the University of Lagos library. The report also assesses the accommodative method, emphasizing its suitability in specific workplace scenarios like A & P family mart, while acknowledging its limitations in addressing the root causes of conflict. Through a comparative analysis of these techniques, the report concludes that the collaborative method is the most effective approach for conflict management, emphasizing its benefits in increasing employee motivation and satisfaction. The report recommends the use of the collaborative method in conflict management.