BM561 Business Consulting Report: LSST Client Analysis and Issues

This report is a business consulting analysis of the London School of Science and Technology (LSST). It begins with an introduction to business consulting and the specific context of LSST, a private education provider. The main body of the report clarifies LSST's client base (students, educational authorities, etc.) and the problems they face, including challenges for educators, students, institutional leaders, and community colleges. The report then critically analyzes areas of importance to LSST, such as its competitors, target market, and external environmental factors. Finally, it identifies and discusses the top three issues facing LSST: Brexit, declining international reputation, and global competition. The report concludes by summarizing the key findings and emphasizing the importance of business consulting in addressing these challenges. The report is supported by research and references various academic sources and online resources.

LSST

Table of Contents
Contents
INTRODUCTION...........................................................................................................................1
MAIN BODY...................................................................................................................................1
Clarify who your client is, and what is the problem they are facing......................................1
Critically analysing areas of importance to the client............................................................2
What are the top three issues that the client is facing?...........................................................4
CONCLUSION................................................................................................................................5
REFERENCES................................................................................................................................6

INTRODUCTION
Business consulting is a basically a profession that provide a clear basis as an expert
about the different ongoing experiences which is particularly in form of security management,
human resource, accountancy, public relations through marketing, digital transformation and
about many other aspects as well (Gontareva and et. al., 2020). It is always being required for the
business to analyse about the business environment as it is comprised of different elements that
induced direct impact over working consequences. The report below is based on LSST “London
school of science of technology” that is a private provider of education which is established in
2003 and having specialisation in IT, health and social care and management courses as well.
The report below comprise of problem faced by client, importance of client and different issue
that is faced by client.
MAIN BODY
Clarify who your client is, and what is the problem they are facing
London school of science of technology (LSST) provide an inclusive educational
experience that is completely free from the entire learning barrier and along with that provide
equal platform to the entire learner in regardless of background. The LSST is having its number
of campuses at prominent locations all across Birmingham, London and Luton along with this
provide easy access toward public transport as well. The school is having headquartered in
Memo House in Wembley/London that is controlled by senior management as registry, legal,
finance, exam office, and HR and quality unit.
The primarily customers of LSST are students and on secondary basis educational
authorities and employer. Moreover, tertiary customers also comprise of validate bodies,
families, employers and ex-students. The clients are facing different problems while pursuing
their daily activities and task and that is as explained below as:
Educators: In the recent times of pandemic of COVID 19 it is typical for the educators to
develop certain level of interest and passion within students that is in responsive to continuous
learning and engagement. The educators are responsible towards academic achievement that is
also being dependent over translation of success of students (Nissen and et. al., 2019). But the
current situation browses the support that is required to provide repetitive learning and to prepare
adequate success in terms of career and live. In today’s landscape of higher education continuous
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challenge are faced in terms of personalised learning and interactive learning but it locks the
potential as it is hard to identify suitable learning capability of students.
Students: They are the fundamental requirement of any educational organisation and
same with LSST they are prior clients. LSST provide different campus and Pearson as well as
valuable working and experience to their students. It plays an essential role to students to attain
success over their career but due to pandemic conditions of COVID 19 it induced negative
impact over studies. The younger students who just completed their graduation face difficulty to
learn certain things during online session. It even make harder to connect with the working
atmosphere and somehow students get only stuck in between studies and other curriculum
activities are not engaged.
Institutional leaders: These are those who explored the preference and need of digital
learners along with that worked on to build student centred learning experience (Verawardina
and et. al., 2020). It induced advanced implication towards improvisation of faculty, student
success and institutional values. To meet-up today’s need and requirement of both institution and
student is a biggest challenge and problem as learning is processed through digital platforms.
The learning landscape is quite challenging as need of all is differ but the end goal is always
remains the same that is to achieve success in life. But in this institutional leaders are bounded
with certain precautions and implications that is taken by government and have to perform
function as per accordingly.
Community Colleges: There are the colleges that shape student success as by serving about
sustained standards to undergraduate along with that clear awareness is developed in systematic
manner. The biggest problem and challenge is to improve retention and completion rate that is
responsible in terms of adverse care to students that is related to population succeed in
completing college, advancing career and getting a respective job. The community realise about
to recognise value by bringing all at sustained platform but the certain time period induced
negative impact over student success.
Critically analysing areas of importance to the client
The client importance is always induced positive impact within the working proficiency
of LSST as with this possibility to achieved higher and sustainable outcome is processed with
timely constrained (Biech, 2019). There are different areas and its importance towards client and
that is briefly examined below as:
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Competitors: The competitors of LSST are as American International University, Fahad
Bin Sultan University and many others as well. These Universities also provide better career
growth to students as by serving advanced learning and practices about different subjects. In this
LSST make suitable changes within its working standards so that more of students get influenced
towards University. The LSST is known for broader range of social science academic profile and
that is also be renowned to deal with studying about economics, world issue, low to sociology,
politics accounting, finance and anthropology (Larrain and et. al., 2019) To make possible
advancement LSST assure to specify higher benefit that is resulted through course completion in
which both traditional and practical learning is provided by professionals.
Target customer market: The LSST target the student’s diverse range of subjects for
learners as it reflect their ethos with this learning is provided in regardless of upbringing and
background. In this conventional route is provided for higher education that is workable for all
and assists to maintain suitable focus towards advance prospective of students and their learning
experience. In these senior administrative functions is controlled by expanding the reach of
campus in terms of academic, administrative and management. LSST is having a pride to offer
quality learning experience and guaranteeing for reward and fulfilling route of success. In
addition, to make it even more beneficial University target career-focused approach with this
willing of each student is analysed in clear basis through which appropriate field and pathway is
developed for future success.
Influencing factors from external environment: The social and legal prospect induced
direct impact over external environment basis as LSST. As in support of social factors more of
the people get connect with different aspects in easiest manner and in this distance also doesn’t
matter at all (Rip and Voβ, 2019). It advance the reach of both the parties so that LSST assure to
make effectual website through which it is easy for people to easily connect with more audience
with perfection. In addition, as per concern of legal aspect LSST assure to provide all the courses
as pre government affiliation so that student’s degree is validate at all the places.
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What are the top three issues that the client is facing?
There are different issues that are faced by client of LSST and it is as summarised below
as:
Brexit: It is a subject that dominates the daily life of UK as the country is aside by European
Union and it develop certain range of uncertainty within surround that develop adequate
circumstance for failure and departure into the higher education sector. For the Universities, it
comprise of certain concern which is a major principle of free movement that also facilitate
participation program as like ERASMUS. In this British students are not able to participative in
different schemes and its referred to loose of cultural and scholastic benefits in terms of
exchange program as with this students get approached towards university age.
Declining international reputation: It induced direct influence over the far-reaching
potential of students. There is different scenario that is currently played such as detrimental
standing in global higher educational marketplace (Comas-Herrera and et. al., 2020). To take an
immigration rule for instance, 16% of British University staff is from EU and 12% is originated
from outside. In these circumstances realistic possibility is affected in which current employed
people leave the county that might reduce the valuable expertise. It endure the international
presence within this international standing is affected and it dropped down the raking of
specialised university. In this rate of students attractiveness is affected and acts as biggest
challenge for British University so as to advance and improvise abroad learning reputation.
Global Competition: UK is listed in the second place position within the world ranking
and in this China Universities make a rapid advancement in its global reputation and in this New
Zealand Canada and Australia used to manage its puts off to attract more students. In this higher
education of UK is seems to be slump as per comparison to other nations. It comprise of
substantial impact over reputation recovery of university for that there is a need that University
implement favoured strategies in order to revive individual institutions in balanced manner.
These are the issues faced by client and for this LSST and its management assure to make
adequate implementation of sustained strategies and policies through which they have make their
business quite different as per compared to others. s
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CONCLUSION
It has been analysed that business consulting is a way to analyse and measure suitable
pathway to achieve long term success as by measuring different working aspects so that working
proficiency is developed and processed with adequateness. In addition, business environment is
an aspect that affects the higher educational experience as their clients are facing different
problems in regard of working. Thus it is essential to analyse importance of client so that rate of
influence of working environment is controlled and shifted as per positive aspect.
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REFERENCES
Books and Journals
Biech, E., 2019. The new business of consulting: the basics and beyond. John Wiley & Sons.
Comas-Herrera, A. and et. al., 2020. COVID-19: Implications for the support of people with
social care needs in England. Journal of aging & social policy, 32(4-5), pp.365-372.
Gontareva, I. and et. al., 2020. The model of network consulting communication at the early
stages of entrepreneurship. WSEAS Transactions on Environment and Development, 16,
pp.390-396.
Larrain, A. and et. al., 2019. Counter-arguing during curriculum-supported peer interaction
facilitates middle-school students’ science content knowledge. Cognition and
Instruction, 37(4), pp.453-482.
Nissen, V. and et. al., 2019. On the current state of digital transformation in the German market
for business consulting. In Advances in Consulting Research (pp. 317-339). Springer,
Cham.
Rip, A. and Voβ, J.P., 2019. Umbrella terms as mediators in the governance of emerging science
and technology. In Nanotechnology and Its Governance (pp. 10-33). Routledge.
Verawardina, U. and et. al., 2020. Reviewing online learning facing the COVID-19
outbreak. Talent Development & Excellence, 12.
ONLINE
London school of science of technology, 2021. [Online] Available through: <
https://www.lsst.ac/about/ >.
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