Business Consulting Report: LSST College Challenges and Solutions

This business consulting report examines the London School of Science & Technology (LSST), a private college facing challenges such as rising student expectations, high tuition fees, and competition from other institutions. The report analyzes LSST's competitors, target market (students, faculty, and business leaders), and external factors (political, economic, social, and technological) that impact its operations. Key issues identified include high tuition fees, difficulties in recruiting qualified teachers, and the need for research and development expertise. The report concludes by highlighting these top three issues and suggesting strategies for LSST to attract more students, improve its faculty, and enhance its research capabilities. The report emphasizes the importance of offering competitive tuition fees and innovative courses to remain competitive in the education market.

Business Consulting

Table of Contents
INTRODUCTION ..........................................................................................................................2
MAIN BODY...................................................................................................................................2
Who is the client and problems they are facing...........................................................................2
Breaking down the problem by evaluating important areas of clients.........................................3
Top issues faced by the client......................................................................................................5
Conclusion.......................................................................................................................................5
REFERENCES................................................................................................................................7

INTRODUCTION
Business consultants are the people which have professional knowledge and
understanding and they give professional advice to their clients. In this report client will be the
educational industry and London school of science & technology is selected as a college. This
report will discuss about problems which are faced by the institution. Further will analyse their
competitors, target market and external factors.
MAIN BODY
Who is the client and problems they are facing
The London school of science & technology (LSST) is the college which is situated in
London and is the private college. Infrastructure of college is highly good and inspire and
motivate students to join it. In order to develop students, college came with many different
courses timely (Choi, Hong and Kim, 2018). This college provides higher education to the
students. College is also efficient in launching various courses which helps students in building
skill set and getting advanced knowledge. They are also having qualified staff which can help
them in achieving objectives.
The problem which the college is facing is that students expectations are rising. It is also
observed that in UK, private colleges tuition is more in number when compared with other
countries. So that is why it can be said that students are giving more to the education industry
and in return they are also expecting good return on investment. It is obvious that when students
will pay more then they will also demand for more. London school of science & technology
have to adopt flexibility if they want to get more students. In order to attract more students along
with quality study, LSST have to decrease prices of their tuition fees in order to increase their
customer segments.
Breaking down the problem by evaluating important areas of clients
There are many issues or factors which can affect profit of the client. Some of them are:
Competitors:
London school of science & technology have several competitors like sunshine coast, La
Trobe university, NSBM, East London university (O’Brien, 2020). The stated one are the biggest
competitors of the college. All these universities are working under same industry with various
sources of operations. They are involved in education industry and in this industry competition is
increasing frequently. As people think that education field will never go down because education

is the primary thing which will be taken by every individual. So in order to survive for longer
period in the market LSST have to bring some innovative courses in low price. As after internet
has involved, students has gotten more smarter. So before joining any education institution they
do research.
If in other countries they can do same course in low rate then they will not take admission in
LSST. As in order to grow their career students are demanding such course which can give extra
benefit to them (McMakin and Fletcher, 2018). So institute should come up with such courses
which can provide additional benefits to them. As we see that in order to increase customers
company come up with different products so as to increase their market share. This same case is
with educational industry also. So in order to increase students they have to attract them.
Students will get attracted only if they will provide something new which their competitors are
not providing.
Target market:
Target audience of LSST are the students who wanted to take good quality of education
and also who are interested to do course in the field of technology and science. As compare to
other private colleges in London, LSST is different when compared with other private colleges.
It can be said that they are different because they offer discounts to the targeted audience. They
also offer various facilities like sports, organizes various activities and also provide scholarship
benefits. Institute is aware that students can get attracted only if they will get different and
additional facilities. Another target of LSST are the faculties which will teach advanced courses
which will be launched by the college.
As for teaching new or advanced courses, college require such faculty who have knowledge or
experience to teach such courses. Because if college will launch new courses and also receive
admission for the same but don't have faculty who can teach such courses to students then
launching such course will be of no use. So that is why college should recruit such faculties who
can teach well and helps students to get better understanding. Another target should be the
business leaders. Business leaders will tell institute that what should be introduced which can
provide additional value to them and also helps in increasing market share (Canchaya and
Carmona, 2020). In order to attract students,institution can interact with them through social
media. There are various social media platforms which includes Facebook, Instagram, twitter etc.
so institute can give advertisement by using social media in order to increase their students.

External environment factors:
These are the factors which can be found outside the company and business have very
little or no control over it. Such factors are as follows:
Political factors: educational institutes get influenced by government decisions and political
pressure. Government also keep an eye on educational institution, so that these institutes does not
follow any unethical practice is order to run their institution. Government can change study
curriculum and company has to implement such changes which are not easy.
Economic factors: when the economic growth is stable or high then there are chances that college
can receive more admissions because people will have more money to spend. If economic
growth of country is good then government can also fund private colleges for growth (Hidalgo
Herrera and et.al., 2019).
Social factors: changes which has occurred in the population or the birth rate reduction may not
good for the universities because it means they will receive less admissions in the future.
Technology factors: technology can help college to go for expansion and also helps in targetting
audience. As internet is used by majority of people so college can do promotion using internet.
Top issues faced by the client
High tuition fees:
It is observed that in LSST there are high tuition fees as compare to other institutes which
are present in different nations. With the aim to get good job or to make good career students are
paying more in education industry and if they are paying more than they will be expecting more
that is genuine. So that is why students is demanding high return on their investment. As
individual will pay more only if in return they will get more. Students are well aware with the
fact that competition is more in today's world. So to get placed in good company they are taking
admission in good college and for that they are ready to pay more (Silva Rodríguez, Caldas
Ñique and Farach Becerra, 2020). So if institute want to to attract more students then they have
to focus on providing quality study and should also reduce its tuition fees so that the courses can
become affordable.
Recruiting teachers:
Hiring effective faculty who can teach properly is also not an easy task. As LSST have to
search for such teachers who have knowledge and also relevant experience so that can teach
students properly. If institution wanted to provide good quality of study material then that can

delivered by such faculty who have proper knowledge of that field. Faculty is also one of the
criteria which is reviewed by students before taking admission in the college. As for common
subjects university can get teachers easily but when it comes to teaching different and special
courses then getting good faculty turns difficult.
Research and development experts:
London school of science & technology should hire R&D experts. It is essential because
research team will only produce such items or services which are innovative so as to increase
number of students. The work of research team is to provide new ideas to the business so that
they can achieve growth and success (Meléndez Lem and et.al., 2020). In this department such
trained workforce are needed who have capabilities and understanding so that can bring change.
Conclusion
Through this report it can be concluded that LSST is the college which provide education
related to science and technology. It is famous college of London and facing issues which are
related to high tuition fees. As there competitors are providing same courses in less tuition fess.
Students also want their return on investment if they are giving such high fees to the universities.
Target market of college are the students and teachers. Students will pay fees to the company and
teachers will teach to the students. Top three issues are related to recruiting teachers, increased
tuition fees and research team of the company.

REFERENCES
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Hidalgo Herrera, A.H. and et.al., 2019. Business consulting–empresa Fiberlux SAC.
McMakin, T. and Fletcher, D., 2018. How Clients Buy: A Practical Guide to Business
Development for Consulting and Professional Services. John Wiley & Sons.
Meléndez Lem, C.A. and et.al., 2020. Business consulting–Alexim Perú.
O’Brien, J., 2020. Background to Jungian coaching and consulting in business. The Professional
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