Report on Business Operations: Sectors, Impacts, and Services

This report provides an overview of business operations, examining the classification of businesses based on public and private sectors, including non-profit, non-government, profit-based, and voluntary organizations. It delves into the structures within both public and private companies, highlighting sole proprietorships and partnerships in the private sector, and state ownership and local government in the public sector. The report analyzes the impact of local, national, and global economic environments on businesses, particularly focusing on Sainsbury, and discusses the significance of customer service and customer retention strategies, emphasizing the role of the HR department and customer profiling. The conclusion stresses the importance of understanding internal and external factors in business operations, and the role of human resources.

How Business
Operate
(TASK 1 & 5)

TABLE OF CONTENT
• Introduction
• Classification of business on the basis of public and private
sectors
• Structures within the business of Public and Private
Companies
• Implications on business at local, national and global
economic environment
• Impact of customer Service
• Benefits of customer retention
• Conclusion
• References

INTRODUCTION
To operate a business in an effective manner it is important that internal
and external factors that can have an impact on business activities
whether internally or externally. Therefore, it some of the elements that
company must consider are Government, technology, suppliers,
customers, economic condition all these factors will help them in
designing the system in an effective manner.

Classification of business on the basis of
public and private sectors
In the current market situation there are different kinds of companies
that are run by public or private organisation.
Non-profit organisation: These are the firm that are set up by
regulatory bodies so that adequate facilities and services can be
provided to people. They basically work according to the needs and
wants of customers.

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Non-government organisation: They operate their business so as to
work for the welfare of the society.
Profit-based organisation: They generally work for gaining maximum
profits and for this companies tries to implement various strategies and
plan so as to attract more and more customers.
Voluntary organisation: This is considered as an organisation that are
formulated by a bunch or group of people by their own will.

Different structure of public and private sector
organisations
Private sector companies that comes under this:
Sole proprietorship: This kind of businesses are operated by a single
person alone. Whatever profit or losses happens the person is solely
responsible for that.
Partnerships: Under this, the two or more people collaborate merge as
per their interest so that they can gaining maximum profits

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Public Sector includes such king of organisation:
State ownership: Companies that comes under this not only provides
services and facilities but give employment opportunities to maximum
number of people so as to improve the economy of the state.
Local government: In this, organisation run their business at local level
along with this they try to provide better services and facilities to its
consumers so that they can avail them according to the needs and
wants.

Impact of local, national and global economic
environment on Sainsbury
Business environment is very dynamic in nature and very difficult to
understand. As this have lot of complicated activities which are to be
done properly so that maximum benefits can be gained. Therefore the
organisation is working in local, national and at global level and
through this they are enhancing their customer base and this is
gradually helping the company in sustaining the loyalty of customers
once again.

Impact of customer service on business
success
HR department plays an important role in hiring suitable candidates for
the organisation so that they can perform the task properly and help the
organisation in gaining maximum profits. Other than this, they provide
appropriate training problems through which new and old workers can
improve their knowledge. This will assist them in providing better
services to its customers and as a result an increase in sales and
profitability.

Benefits of customer profiling to a business
There are number of advantages that are present in the market area and
it is required that company perform according to them some of the pros
like Sainsbury are doing surveys so as to know the taste and
preferences of customers in order to manufacture goods accordingly.
They are giving discount coupons along with offers so as to attract
maximum number of consumers towards their organisation and they are
performing this by advertising their products in television, newspapers,
online etc.,

CONCLUSION
From the above report it has been concluded that business environment
is an integral part of any business as it given information about the
internal and external factors that are very important and must be
considered before, introducing there commodity in the market area.
Other than this importance of human resource department is also
mentioned in this assignment so that its necessary can be discussed.

REFERENCES
Weiss, J. W., 2014. Business ethics: A stakeholder and
issues management approach. Berrett-Koehler Publishers.
Bernstein, M. H., 2015. Regulating business by independent
commission. Princeton University Press.
Mackey, J. and Sisodia, R., 2014. Conscious capitalism,
with a new preface by the authors: Liberating the heroic
spirit of business. Harvard Business Review Press.