Business Operations: Public, Private, and Customer Service Report

This report delves into the intricacies of business operations, focusing on both public and private sectors. It outlines the key differences between these sectors and explores the significance of customer service within a business context. The report examines the impact of the local, national, and global economic environment on business performance, and highlights the advantages of customer profiling. The analysis covers various aspects of business structures, providing insights into how businesses are organized and managed. The report emphasizes the importance of understanding these factors for successful business operations, drawing on examples from the hotel industry, and concludes with a summary of the key findings and recommendations.

How Business Operate
(TASK 1 & 5)

Table of Content
 Introduction
 Different types public and private sector organisations
 Structures within the business of Public and Private Companies
 Implications on business at local, national and global economic
environment
 Impact of customer service on business success
 Benefits of customer profiling to a business
 Recommendation
 Conclusion

Introduction
Business activity consist of the practices engaged with the initial
purpose of creating benefits. It is an often term which
encompasses entire practices of economic carried out through an
organisation while executing course of business. One
organisation has to incorporate with entire business entity,
document a proper business plan and laid whole groundwork for
creating more sales and gain consumer.

Introduction
Business environment consists various internal and external factors
such as government, customers, suppliers, competitors, etc. and
acknowledge their impact on business operations. This help
administration to have complete information about market
conditions and system capabilities. HR, finance, production,
marketing, research and development are various departments
which are present in public and private organisations.

Different types and structure of public and
private sector organisations
Public organisation are performed through
state who operate activities in public behalf.
This involve internation and national
industries like health organisation etc. These
associations perform on international and
national level with purpose of benefiting
citizens. On the other side, regulatory bodies
has less role in partnership and sole trader.

Structures within the business of Public and
Private Companies
Business structure which is followed by
organisations in UK has categorised on the
grounds of:
 Sole Proprietor
 General Partnership
 Limited Partnership
 Corporations
 Non-Profit Enterprise

Impact of local, national and global economic
environment on TESCO
Hilton Hotel is an international brand that deliver full resorts and
hotel services along with Hilton flagship of brand. The original
enterprise was founded by Conard Hilton which has more than
570 resorts and hotel in more than 85 nations.

Impact of customer service on business success
Consumer service can be defined as the service process which an
organisation opt to deliver consumer in order to make certain whether client
demands has been fulfilled. Therefore, this is paramount for commercial
industry to render more effective service to customer as satisfaction level
among consumer emphasise the bottom line of consumer.

Benefits of customer profiling to a business
Several merits of consumer retention can be availed by
organisation like Hilton Hotel for growth and success which is
mentioned here:
 Administration opt modified techniques and tools e.g. computer
and internet to manage client and stock record.
 Superior should be able to acknowledge preference of
individual on grounds of purchase.

Conclusion
Summarised report affirm that for operating a proper business or
company, whether private and public organisation, it is
fundamental to investigate various factors and environmental
influence. This can assist in functioning the successful business
in adequate manner.

References
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approach. Berrett-Koehler Publishers.
 Bernstein, M. H., 2015. Regulating business by independent commission.
Princeton University Press.
 Mackey, J. and Sisodia, R., 2014. Conscious capitalism, with a new
preface by the authors: Liberating the heroic spirit of business. Harvard
Business Review Press.
 Warner, K., 2018. Building rules: How local controls shape community
environments and economies. Routledge.