Business Decision Making Report: Analyzing Hotel Business Performance

This report examines business decision-making processes within a hotel setting, focusing on customer behavior and service performance. It analyzes customer visit frequency, satisfaction levels with service delivery times, and overall feedback. The report includes a trend line graph illustrating performance metrics and references to relevant academic research on business models and strategic decision-making. It highlights the importance of understanding customer preferences and adapting services to meet their needs, emphasizing the impact of these decisions on overall business performance. The report also considers the implications of time management and efficiency in delivering services to enhance customer satisfaction and loyalty. The research cited supports the analysis with a focus on energy performance contracting, strategic paradoxes, and parallel business models.

Business decision making

Business presentation for suitable software
In respect to meet with customer demand, there are
customer visit services of the hotel to demonstrate
effective results and performances at workplace.
1 2 3 More than 3

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Research results shows that in term of taking lunch and
dinner people taking reference from different people. In
this aspect, 30 respondents are people from 50 who are
taking 1 time in a month. In addition to this, 10 respondents
are those who prefer only two times to take lunch and
dinner from the cited firm. There are only five respondents
who see services of the cited firm more than three times. As
results, it can be stated that only five people take more
services and visit to the company.

Time to deliver the product is best within the organisation
Agree
Strongly agree
Neutral
Disagree
Strongly disagree

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From the above analysis, it has been stated that there are 10
respondents who are satisfied on the basis of time taken for
deliver order at workplace. In addition to this, there are 27
respondents who are satisfied and strongly agree from the
company operations. Only 5 respondents who are neutral
from deliver time of Murano restaurant. In this way, 3
people are strongly dissatisfied on this services and
outcomes. As results, it can be stated that only few people
are take place within the company who are not satisfied
from the time availability of services in the cited firm.

Trend line graph
1 2 3 4 5 6
0
10000
20000
30000
40000
50000
60000
70000
80000
f(x) = − 714.285714285714 x + 60000
Series1
Linear (Series1)

REREFENCES
Qin, Q., Liang, F. and Wei, Y. M., 2017. Selection of
energy performance contracting business models: A
behavioral decision-making approach. Renewable and
Sustainable Energy Reviews. 72. pp.422-433.
Smith, W. K., 2014. Dynamic decision making: A
model of senior leaders managing strategic paradoxes.
Academy of Management Journal. 57(6). pp.1592-
1623.
Velu, C. and Stiles, P., 2013. Managing decision-
making and cannibalization for parallel business
models. Long Range Planning. 46(6). pp.443-458.

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