Business Decision Making (Unit 6) - Task 3.3 Report Analysis

This report is a comprehensive analysis of business decision-making, focusing on customer perception of a restaurant's services. It includes an introduction, objectives, and research methodology, detailing the use of random sampling and data collection from 30 respondents. Data interpretation is presented through charts, graphs, and trend lines, analyzing customer demographics, visit frequency, and preferences regarding services, food, and ambiance. The report highlights key findings, such as increased customer visits and economical food pricing, while also suggesting improvements in hospitality and payment methods. The conclusion emphasizes the positive results related to service delivery and hospitality, and references relevant academic sources like Nowduri (2011) and Pettigrew (2014).

BUSINESS DECISION
MAKING
Task 3.3

Cover Content
• Introduction
• Objectives
• Research methodology
• Data Interpretation
• Trend line
• Findings
• Suggestions
• Conclusion
• References

Introduction
Business decision is an essential aspect for every
organisation. With the help of this, one can make proper
analysis about the current reviews and problems those are
occur during the research process.

Objective
 The main objectives is to determine customer perception
about services offered by Balti palace restaurant.
 To analyse quality of multi cuisine serve to plenty of
customers.

Research Methodology
• Through this, chances of removing literature gaps can be identified.
• With the use of random sampling proper data is being collected.
• Total number of 30 respondent are use for this particular research.
• Various charts and graphs is being drawn on the basis of data
collection.

Data interpretation
Q.1 In which age category, you fall?
a). 15-25 18
b). 25-35 8
c). 35-45 2
d). 45 and above 2

Continue...

Did you ever visit our restaurant?
a) Yes 22
b). No 8

Continue...

Pie-Chart
Q.3 What is the finest in the cited
restaurant?
a). Services 12
b). Food 11
c). Surrounding 5
d). Other 3

Continue...

Trend Line Data
YEAR SALES PROFIT
2018 7100 1988
2019 8875 2485
2020 11093.75 3106.25