Case Study and Training Session Report - Business Development

This report is divided into two parts: a case study and a short training session. The case study covers various aspects, including the need assessment for worker facilities, impact assessment on communities, construction standards, management systems, language and format for contracts, methods for training project supervisors, dissemination of information, readability and appearances, user testing and feedback, risk implications, measures for instigating and monitoring templates, implementation plans, testing document functions, and legal, ethical, and privacy requirements. The training session focuses on wellbeing and security, including fire prevention, health and safety standards, ergonomics, occupational stress, and the prevention of slips, trips, and falls, addressing various aspects of workplace safety and employee training. The report provides a detailed overview of these topics, offering a comprehensive analysis of business development, worker safety, and project management.

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Table of Contents
Part 1 - Case study...........................................................................................................................2
Part B – Short Training Session.......................................................................................................8
References......................................................................................................................................11
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Part 1 - Case study
1- List of Heading for Generic Information including explanatory Notes for Workers at
the company
Need Assessment – it aims to discuss the need for worker’s facilities and accommodation – it
will assess the availability of local workforce and existing housing
Impact Assessment – it works on the expected impact on the communities – it discusses the
impact of worker’s accommodation construction phase, community infrastructure, service, and
facilities, local business and employment context. It also discusses community health and safety
issues and social cohesion while understanding the consequences of dismantling and
reinstatement (Thorpe et al., 2009)
Construction – it works on the accommodation standards required for the building process- it
works on the identification and review of international, national, regional, and sectoral
regulations with accommodation, it also discusses the mandatory provision and non-binding
provision to work on minimum guidance
Management – it works on the required management systems – it works on the design
management plan to cover health and safety, security, and people’s right to work on contractual
agreements of the companies. It works on the implementation management plan and works on
complaint and conflict resolution mechanism (Lamm et al., 2017).
2- Describe the language, format, and style for the documents
It is important for the contract to be in written format; the language should be simple and address
to the right person. It is important to identify the parties of the contract appropriately. The details
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are required to be spelt correctly; it is also important to specify the payment obligation, the
agreement should be mutually accepted with terms agreed by all the parties in case of contract
termination and ways to resolve disputes (Demirkesen & Arditi, 2015).
3- Method of delivery to choose for training the project supervisor for a new template
The firm is required to work on different methods to deliver the training method; these include
technology-based learning, it is a common method to use technology in the process, these
include basic PC based program, interactive multimedia, interactive video, and web-based
training programs. It involves the leaders to involve other environment and trainee to improvise
the benefits process for workers at their office place. Other processes include simulators to work
on imitating real work experience, though the process is quite expensive it is a suitable method to
support different jobs which are indispensable and require to handle the challenging situation
(Galea et al., 2015).
4- Disseminate the master file information for a project supervisor
The project manager will conduct the mandatory staff meeting to the departmental staff meeting
every week; it depends on the size of the organisation. The managers are required to work on
emailing the employee to seek update about their performance. It will work on the company’s
intranet to provide an electronic signature to individuals so that the workers can read and
understand critical updates. The employees are required to work on employee information
without overloading the unnecessary updates which do not need immediate attention. Besides, it
also includes post employee training material to work on the supplement online training session
to coordinate the effort with the IT department to offer online courses, seminars, and workshop
(Newaz et al., 2018).
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5- Test the readability and appearances and approaching staff member
It is scored by the computer; there are calculators which use a common formulate in Ms Word,
Flesch Kincaid Reading level under the Review > Spelling and Grammar. It works on the slight
preference of different readability formula called Fry Score. The basic guidelines include using
plainspoken words, the shorter the sentences, the better; it is important to avoid fancy words and
made-up terms. The use of short sentences will be used to avoid convoluted sentence structure. It
is important to avoid compound sentence structure to put strain over short-term memory. The
contract is required to be written in an active voice aimed at the 8th-grade reading level to target a
broad consumer audience (Nadhim et al., 2016).
6- Ways for user testing and feedback conduct
It is a process of watching and tracking for the actual user which in this case are the workers of
the training session. It targets focused group to work on tried and true methods of
communication between the trainer and trainees; the initial process is Beta Testing and A/B
testing. The trainees are required to create a prototype to come up with a test plan. It is important
for the trainers to recruit people with a suitable location to work on moderate test and document
the test results (Lamm et al., 2017).
7- Risk implication of the current system
It is important for the workers to understand the standards to avoid any complications in their
processes and procedures. The building risk insurance is based on redesigning and protect the
structure and building the standards under the structure to project it onsite and the raw material
being used. The shift in the workforce is based on inexperience workers as it might increase the
project cost to fill in the gaps and conducting a survey to work on questing the contractors about
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their workforce. Construction defects are another issue that increases the defect in the design
workmanship in the material used in the project to think about the technical details about the land
and other resources (Thorpe et al., 2009).
8- Measures for instigating and monitor the use of template and macros, methods to
assume organisational standards
It is important for the trainers to work on considering the use of online and electronic monitoring
and control methods that flag the completion of specific milestones in the staff member training
method. It works on completing the documents within the required parameter to submit the
document correctly. It indicates the successful completion of the manager. The extension of
templates or master file include
Master – the extension for HTML-based files to create for web forms only.
Dot or Dotx – it works on Microsoft extension type to work on word template, it changes the
document to be published on the web
Xlt or Xtlx – it commonly employee the document template for the data entry
And, accident or adnx – it works on applying the data to Microsoft access or database suite with
the forms and template design to circulate through an organisation (Nadhim et al., 2016).
9- Brief plan for implementation improvement of the current system, consider
stakeholders and organisational objectives in response
The implementation and planning process for the current system is based on goal setting,
analysis, strategy formulation, strategy implementation, and strategy monitoring. The stages of
implementation include exploration, installation, initial implementation, and full implementation
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to define specific stages to the last stage (Newaz et al., 2018). A brief introduction to the system
management for the stakeholders is as followed,
10- Test the function of documents to ensure automated field and macros performance
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To ensure automated field and macro performance, the manager can use a number of tools such
as Telerik Test Studio to work on a comprehensive system for intuitive automation testing tool.
The commercial testing with the tool is based on inbuilt functionality of the documents to use the
resources easy to learn and use. It starts with QTP which further include open source tool to
achieve its required results. Other tools include Katalon Studio, Worksoft Certify, TestPlant
eggplant Functionality, and others. These functional tests are designed to develop different
languages such as Web, Net, Java, and others (Galea et al., 2015).
11- Legal, ethical, and privacy requirement associated with the forms
The legal requirement for the organisations to work on their legal, ethical and privacy
requirement include,
- Australian Business Number
- Goods and Service Tax
- Tax file number
- Pay as you go withholding
It is important for the organisation to work on an independent contractor’s decision tool to hire
with independent contractors or employees to comply with the legal obligations. It will help the
organisation to avoid unfair dismissal, intellectual property rights, franchising code of conduct,
and others (Thorpe et al., 2009).
12- Functions used within the documents for useful automation document product and
improvement
It is important for the managers to work with document management software to work with an
automated way to organise, capture, and digitalise the information involved with the business
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files and documents. It works on cloud-based management documents to provide and secure
central online repository of the documents to easily search the document and retrieve the files so
that it can be shared easily. It will also support the paperless movement which is good for the
environment (Lamm et al., 2017).
Part B – Short Training Session
The training program will concentrate on wellbeing and security worries that decide the ideal
approach to manage a specific risk. At the point when danger is recognized, we will initially
endeavour to expel it. In case they are not achievable, the management is required to train
workers to ensure themselves, if vital, against the rest of the risk. When we have chosen that
wellbeing or medical issue can best be tended to via preparing (or by another technique joined
with preparing), we will catch up by creating explicit preparing objectives dependent on those
specific needs. To most adequately do their wellbeing obligations, all workers must get (1) their
job in the program, (2) the perils and potential risks that should be counteracted or controlled,
and (3) the approaches to secure themselves as well as other people (Nadhim et al., 2016). We
will accomplish these objectives by:
 It aims to teach workers on the regular and framework outcomes of their activities;
 It aims to direct managers, directors, and representatives on their wellbeing the
executive’s framework duties;
 It aims to instruct the representatives about the particular risks and control measures in
their work environment;
 It aims to prepare the representatives on danger distinguishing proof, examination,
revealing and control methods; and
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 It aims to prepare the representatives on safe work strategies and practices (Demirkesen
& Arditi, 2015).
Fire counteractive action
The department is required to work on the instructive speaker to this session. The risks on all
activity locales were surveyed. These perils were examined. Workers were given a crisis activity
plan if there should be an occurrence of a fire crisis. An inquiry and answer period after the
introduction tended to explicit inquiries in regards to flame mishaps and stress-related variables.
All representatives went to this session (Thorpe et al., 2009).
Health and Safety Standards
The introduction with respect to the various kinds of hepatitis including the high-frequency rates
in Hawaii and accessible medicines. An investigation of emergency treatment hardware and an
audit of medical aid practices and safe gatekeepers were incorporated into the preparation. All
representatives went to this session (Lamm et al., 2017).
Ergonomics
It tended to the intercession program and assessed the dangers engaged with utilising pneumatic
mailers. Each kind of hardware was talked about in detail with producer particulars and
wellbeing safety measures. Past wounds continued by the utilisation of these devices were
analysed and protects to keep such events from happening again were tended to. All
representatives went to this session (Thorpe et al., 2009).
Occupation stress
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This instructional course comprised of training days based on three days. It works on an
instructional course by talking about and having the workers complete an individual profile
framework. The instructional meeting on the individual profile framework and recognised
various identities. It will work on identities and individuals' practices at work. All JDH
representatives went to these sessions to prevent slips, excursions, and falls. In respect to
counteracting and treating delicate tissue wounds, subjects incorporated the connection between
stress and mishaps, episode detailing, and counteractive action procedures including mindfulness
and activities. All representatives went to this session (Lamm et al., 2017).
Electrical wellbeing
The trainer will talk about electrical wellbeing. Explicit electrical perils related to development
security were examined. Electrical dangers can be perilous to all workers. Electrical wounds and
crisis reaction issues were secured widely. All representatives went to this session.
Biofeedback
Representative feelings of anxiety were resolved to utilise the Perceived Stress Scale. Individual
directing sessions were led with intrigued labourers. Every session included foundation
exchange, distinguishing proof of stressors, stress the executive's procedures, and PC helped
biofeedback utilising the ProComp System (Biomedical Instruments, Warren, MI, USA;
electromyography, galvanic skin reaction, pulse, blood volume, beat, breath, electrocardiogram,
and electroencephalogram measures). All members showed a positive reaction to the sessions
(Galea et al., 2015).
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References
Demirkesen, S. & Arditi, D., 2015. Construction safety personnel's perceptions of safety training
practices. International Journal of Project Management, 33(5), pp. 1160-1169.
Galea, N., Powell, A., Loosemore, M. & Chappell, L., 2015. Designing robust and revisable
policies for gender equality: lessons from the Australian construction industry.
Construction management and economics, 33(5-6), pp. 375-389.
Lamm, F. et al., 2017. Under pressure: Ohs of vulnerable workers in the construction industry.
New Zealand Journal of Employment Relations, 42(2), pp. 39-60.
Nadhim, E. et al., 2016. Falls from height in the construction industry: a critical review of the
scientific literature. International journal of environmental research and public health,
13(7), p. 638.
Newaz, M., Davis, P., Jefferies, M. & Pillay, M. .., 2018. Developing a safety climate factor
model in construction research and practice: A systematic review identifying future
directions for research. Engineering, Construction and Architectural Management, 25(6),
pp. 738-757.
Thorpe, D., Ryan, N. & Charles, M., 2009. Innovation and small residential builders: an
Australian study. Construction Innovation, 9(2), pp. 184-200.
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