Analysis of Business Structure, Customer Service and Economic Impact

This report examines various aspects of business operations, including the structure of public and private organizations in the UK, the impact of local and global economic environments on businesses, and the importance of customer service. It explores different business structures, such as those used by law agencies, and the role of shareholders in private companies. Furthermore, it highlights the benefits of customer profiling as a marketing tool. The report concludes that customer service is crucial for business success and profitability, and it emphasizes the need for organizations to prioritize customer needs. The report provides a comprehensive overview of key business concepts and their practical implications.

Task 1
How Business Operate
(TASK 1 & 5)

Table Of Content
 Introduction
 Different types of public and private organization in UK
 Different structures within business and reason for variation
 Impact of local and global economic environment on business
 Impact of customer Service on business success
 Benefits of customer profiling to business
 Conclusion
 References

Introduction
 Every business wants to operate in systematic manner in order to
gain high competitive edge. This presentation will describe
different types of organisation deal in public and private
organisations.
 The impact of local and global environment on business with
effect of customer service will also be discussed.
 Furthermore, importance of customer profiling is depicted in
brief.

Different Types Of Public And Private
Organization In UK
Organisations come under public and private sector companies
are classified according to business in which they operate in.
Industries which are under control of Government are public
sectors while others comes in private. Private sectors are
defined in terms of ownership such that sole proprietors in
which business is run by single owner.

Different Structures Within Businesses
And Reason For Variation
Associations of UK have different business structures according
to their objectives. These organisations generally come under
public and private sectors with different purpose but have
common aim to improve standardisation of people.

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Public organisation- Structure of public sectors are classified
according to number of employers as:-
Horizontal Structure- Law agencies have taken this type of structure
at their workplace because these corporations have few number of
directors who made important decisions.

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Private Organisation: Business structure of such companies can
be classified as-
Shareholders:- Employees, suppliers, investors and more are
shareholders of company who are responsibility for
existence of company's business.

Impact Of Local And Global Economic
Environment On Selected Business
For expansion of a company, management need to look out
various factors which impact on business operations either
positively or negatively. These factors include technology,
environment, political rules and more which are vary
according to country. In present scenario, global and local
environment of a territorial region impact on company's
business in a wide manner.

Impact Of Customer Service On Business
Success
Customer service majorly impact on bottom line and online
reputation of a company in a following manner-
 It increase retention of customers and profitability of
business by 125%.
 Companies providing best services to customers obtain
60% higher profit than competitors.

Benefits Of Customer Profiling To Business
Customer profiling refers to a
marketing tool which
organisations are taken to
determine need of people.
 Bring in more customers
 Better communication

Conclusion
From this presenttaion, it has concluded that a company
whether deals in public or private sector, majorly
concerns on providing best services to customers. As it
creates a large impact on profitability and success of
business. Therefore, for this process, organisations used
to evaluate customer profiling first before serve them.

References
Finch, B., 2016. How to write a business plan. Kogan Page
Publishers.
Ward, J., 2016. Keeping the family business healthy: How to
plan for continuing growth, profitability, and family
leadership. Springer.
Bernstein, M. H., 2015. Regulating business by independent
commission. Princeton University Press.