Business Environment Analysis of Aveva PLC and Bovis Homes Group UK
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Desklib provides past papers and solved assignments for students. This report analyzes the business environments of Aveva PLC and Bovis Homes.

BUSINESS ENVIRONMENT
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Table of Contents
Task 1.........................................................................................................................................2
Task 2.........................................................................................................................................5
Reference list..............................................................................................................................9
1
Task 1.........................................................................................................................................2
Task 2.........................................................................................................................................5
Reference list..............................................................................................................................9
1

Task 1
Introduction
In the following study, an elaborative study will be conducted on Aveva PLC. It is from the
IT domain. It has its headquarters situated in Cambridge (Editorial, 2019). The company
mainly works in circulating technological information all over the globe. Aveva has its
origination from the Computers funded by the government which was called- Aided Design
Centre that came into form in 1967 (Aveva.com. 2019). The following study will mainly
focus on the technological advancements which have been originated in the recent years. The
impact of innovation on the company’s operations, sales and other departments will also be
given the limelight.
Discussion
Innovation in the recent years has grown widely all over the globe. The traditional methods or
the procedures are hardly liked or followed by the companies or by the consumers. Yet the
companies also consider that their innovations are their originality and patent to them so that
the customers can find the products distinctive and buy them (Taylor Buck and While 2017).
The main aim of the company is to do a proper study about the new technologies and
implement them in their production process. This helps the company in earning huge revenue
and brings a change in the economical structure of the organisation.
The companies in recent time try to cater the satisfaction level of the customers as the
customers tend to be heterogenic in nature and change their preferences frequently. This is
again a threat for the company so; it tries to make their production process with advanced
technologies also by maintaining the supply chain management of the company (Hugos,
2018). The technological advancement that is taking place in this era of globalisation is
bringing a progress in the economical structure of the company as well as the nation. The key
to build a business depends on the ICT issues. This implies that the main enforcement is in
the communication technologies that the company implements and makes the mediums of
communication free of disruptions. The ICT also implies on the information that is given for
the telecommunication sector which is similar to information technology (IT).
It is very vital for the organisation to have the mediums of communication free of
obstructions because this decreases the probability of misunderstanding and communication.
2
Introduction
In the following study, an elaborative study will be conducted on Aveva PLC. It is from the
IT domain. It has its headquarters situated in Cambridge (Editorial, 2019). The company
mainly works in circulating technological information all over the globe. Aveva has its
origination from the Computers funded by the government which was called- Aided Design
Centre that came into form in 1967 (Aveva.com. 2019). The following study will mainly
focus on the technological advancements which have been originated in the recent years. The
impact of innovation on the company’s operations, sales and other departments will also be
given the limelight.
Discussion
Innovation in the recent years has grown widely all over the globe. The traditional methods or
the procedures are hardly liked or followed by the companies or by the consumers. Yet the
companies also consider that their innovations are their originality and patent to them so that
the customers can find the products distinctive and buy them (Taylor Buck and While 2017).
The main aim of the company is to do a proper study about the new technologies and
implement them in their production process. This helps the company in earning huge revenue
and brings a change in the economical structure of the organisation.
The companies in recent time try to cater the satisfaction level of the customers as the
customers tend to be heterogenic in nature and change their preferences frequently. This is
again a threat for the company so; it tries to make their production process with advanced
technologies also by maintaining the supply chain management of the company (Hugos,
2018). The technological advancement that is taking place in this era of globalisation is
bringing a progress in the economical structure of the company as well as the nation. The key
to build a business depends on the ICT issues. This implies that the main enforcement is in
the communication technologies that the company implements and makes the mediums of
communication free of disruptions. The ICT also implies on the information that is given for
the telecommunication sector which is similar to information technology (IT).
It is very vital for the organisation to have the mediums of communication free of
obstructions because this decreases the probability of misunderstanding and communication.
2
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The rapid development that is occurring in the economy is mainly due to the advancements in
the technology. The pace that has been inculcated in every individual’s life requires
commodities that can match up to the fast changing livelihood. The companies are
implementing the latest technologies to make their products attractive to the customers and
the growth in the company’s revenue structure is also becoming beneficial for its employees
as their wage rates are increasing. This as a whole is increasing the GDP of the country.
Other countries are also becoming keen in developing business of export and import which is
brining a development in the GNP.
The financial or the accounting department of the company is a big concern as all the
accounting calculations are don in this particular department. Through this department the
company gains the ability to judge the performance of the company. This helps the particular
concern to rationalise the facts that is leading to the increase in the revenue generation and
understand the areas where the loopholes are existing and formulate necessary measures for
it. The company also makes an essential decision to make that is to prepare a budget in the
beginning of the accounting year. This initiative gives the members of the company concise
knowledge about the ways the expenses have to be made. The budget gives an approximate
estimation about the expenses that the company has to incur for that particular accounting
year. The members are given strict order to follow the budget and abide by it; unnecessary
expenses must have valid justification given to the organisational heads. Aveva PLC also
implies the policies that are in context to corporate governance the company has an organised
structure to monitor the departments and their procedures of working (ArAs, 2016).
Aveva PLC is a company that provides franchise globally that is they try to make their brand
and business effective with the progressive days. They try incorporating the new innovations
in the production processes and they carry out a strong analysis on developments and
researches. They place their products in front of their customers that make the customers
convince and do the purchases. They abide by their philosophy that they have been following
since their origination and that has been the secret rather key to their success. The philosophy
that they follow states “We put the customer at the heart of everything we do” ( Aveva.com.
2019). This has been making the company distinctive in the intensive competitive market; the
company has always kept a positive approach towards the advancements that are being
launched in the market. They try to hold the customer base by inculcating the advancements
and making them satisfy to the extreme level. The company follows the policies that are
mainly implied in corporate governance were the company carries out efficient strategies to
3
the technology. The pace that has been inculcated in every individual’s life requires
commodities that can match up to the fast changing livelihood. The companies are
implementing the latest technologies to make their products attractive to the customers and
the growth in the company’s revenue structure is also becoming beneficial for its employees
as their wage rates are increasing. This as a whole is increasing the GDP of the country.
Other countries are also becoming keen in developing business of export and import which is
brining a development in the GNP.
The financial or the accounting department of the company is a big concern as all the
accounting calculations are don in this particular department. Through this department the
company gains the ability to judge the performance of the company. This helps the particular
concern to rationalise the facts that is leading to the increase in the revenue generation and
understand the areas where the loopholes are existing and formulate necessary measures for
it. The company also makes an essential decision to make that is to prepare a budget in the
beginning of the accounting year. This initiative gives the members of the company concise
knowledge about the ways the expenses have to be made. The budget gives an approximate
estimation about the expenses that the company has to incur for that particular accounting
year. The members are given strict order to follow the budget and abide by it; unnecessary
expenses must have valid justification given to the organisational heads. Aveva PLC also
implies the policies that are in context to corporate governance the company has an organised
structure to monitor the departments and their procedures of working (ArAs, 2016).
Aveva PLC is a company that provides franchise globally that is they try to make their brand
and business effective with the progressive days. They try incorporating the new innovations
in the production processes and they carry out a strong analysis on developments and
researches. They place their products in front of their customers that make the customers
convince and do the purchases. They abide by their philosophy that they have been following
since their origination and that has been the secret rather key to their success. The philosophy
that they follow states “We put the customer at the heart of everything we do” ( Aveva.com.
2019). This has been making the company distinctive in the intensive competitive market; the
company has always kept a positive approach towards the advancements that are being
launched in the market. They try to hold the customer base by inculcating the advancements
and making them satisfy to the extreme level. The company follows the policies that are
mainly implied in corporate governance were the company carries out efficient strategies to
3
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maintain a healthy interaction with their stakeholders and shareholders (Crowther and Seifi
2018).
The operation sector of the company has been benefitted by the innovative factor that the
company has adopted and this has made the department exercise its duties at a faster pace.
The company is very selective in choosing the members that will be working under the
operation department. The candidates must have a good and accurate knowledge in
technology (Sw.aveva.com. 2019). The company has appointed the members that are eligible
enough to carry out the complex operations and maintain a smooth working of the
organisation. The operations department is a vital sector as it monitors the working of the
company and understands the loopholes within the company.
The sales department of the company is very efficient in handling customers and building
good relations in the market (Wang and Miao 2015). The sales department of the company
also does a wide analysis and understand the areas where the company can fetch a good
response (Ahmed, 2018). Aveva PLC also makes their sales department carry out an effective
study of the market so, that the revenue generation is reached at the maximum level.
The profit generation considers the overall performance of the company. This is the only way
that the company can evaluate its performance and understands the area were more attention
is required. The profit generation also determines the effort and devotion the employees’ are
giving in the company to attain the organisational goals.
Conclusion
The study has given a wide idea about the company. The study showcases the different
departments of Aveva PLC and how it works. The impact that the technological advancement
has casted on the company and the benefits that has been derived is also highlighted in the
study. The concept of innovation has been cleared and the impact of it on the Company’s
operation sales and profit generation has been shown.
4
2018).
The operation sector of the company has been benefitted by the innovative factor that the
company has adopted and this has made the department exercise its duties at a faster pace.
The company is very selective in choosing the members that will be working under the
operation department. The candidates must have a good and accurate knowledge in
technology (Sw.aveva.com. 2019). The company has appointed the members that are eligible
enough to carry out the complex operations and maintain a smooth working of the
organisation. The operations department is a vital sector as it monitors the working of the
company and understands the loopholes within the company.
The sales department of the company is very efficient in handling customers and building
good relations in the market (Wang and Miao 2015). The sales department of the company
also does a wide analysis and understand the areas where the company can fetch a good
response (Ahmed, 2018). Aveva PLC also makes their sales department carry out an effective
study of the market so, that the revenue generation is reached at the maximum level.
The profit generation considers the overall performance of the company. This is the only way
that the company can evaluate its performance and understands the area were more attention
is required. The profit generation also determines the effort and devotion the employees’ are
giving in the company to attain the organisational goals.
Conclusion
The study has given a wide idea about the company. The study showcases the different
departments of Aveva PLC and how it works. The impact that the technological advancement
has casted on the company and the benefits that has been derived is also highlighted in the
study. The concept of innovation has been cleared and the impact of it on the Company’s
operation sales and profit generation has been shown.
4

Task 2
Introduction
This study paper will discuss about the business environment of the Bovis Homes group UK,
in order to understand the business factors in the company, and its implications of trade that
helps to grow the profit of the company in a great way. The Bovis Homes Groups is a house
building company that is based in King Hills, it has it’s headquarter is situated in Kent, UK.
The company builds wide ranges of properties includes houses, business properties, executive
properties and others. They have their offices situated in Basingstoke, Exter, Bishops Cleeve,
Stafford, Milton Keynes and Coleshills. This study paper will also discussed about the
corporate social responsibility that is followed by Bovis Homes Group, UK and it will apply
the Archie Carroll model in order to understand the social responsibilities within the
company (Bovishomesgroup.co.uk. 2019).
Discussion
Corporate governance is a set of rules and regulations that directly controlled by the board of
directors who shares the company’s profit. It helps in creating an transparency in terms of
accountability and helps in creating a fair and a balance interest of the company in terms of
shareholders, suppliers, customers and others in order to grow the business in a profitable
way (Isynuwardhana and Muslih 2018).
Directors should also establish the company’s mission and the goals that are set in order to
grow the company profit. It is very necessary to set the company’s goals in order to achieve
their targeted objectives. It increases the profit in the market and helps to create a good
image. Targeted objectives can achieve by making the strong decision plan. The directors
should ensure the company’s value if necessary they should improve their plans by giving
innovative and creative skills. Directors should also recognise the interest between their
employees and if necessary to motivate them and help in increasing the productivity of the
company, it also helps to evaluate the employee’s performance on the particular field.
Directors should maintain the trust and accountability with their shareholders with the proper
way of communication that somehow helps to maintain a transparency in the company as
well as it increase the participations of the shareholders in a broad way. This ultimately helps
5
Introduction
This study paper will discuss about the business environment of the Bovis Homes group UK,
in order to understand the business factors in the company, and its implications of trade that
helps to grow the profit of the company in a great way. The Bovis Homes Groups is a house
building company that is based in King Hills, it has it’s headquarter is situated in Kent, UK.
The company builds wide ranges of properties includes houses, business properties, executive
properties and others. They have their offices situated in Basingstoke, Exter, Bishops Cleeve,
Stafford, Milton Keynes and Coleshills. This study paper will also discussed about the
corporate social responsibility that is followed by Bovis Homes Group, UK and it will apply
the Archie Carroll model in order to understand the social responsibilities within the
company (Bovishomesgroup.co.uk. 2019).
Discussion
Corporate governance is a set of rules and regulations that directly controlled by the board of
directors who shares the company’s profit. It helps in creating an transparency in terms of
accountability and helps in creating a fair and a balance interest of the company in terms of
shareholders, suppliers, customers and others in order to grow the business in a profitable
way (Isynuwardhana and Muslih 2018).
Directors should also establish the company’s mission and the goals that are set in order to
grow the company profit. It is very necessary to set the company’s goals in order to achieve
their targeted objectives. It increases the profit in the market and helps to create a good
image. Targeted objectives can achieve by making the strong decision plan. The directors
should ensure the company’s value if necessary they should improve their plans by giving
innovative and creative skills. Directors should also recognise the interest between their
employees and if necessary to motivate them and help in increasing the productivity of the
company, it also helps to evaluate the employee’s performance on the particular field.
Directors should maintain the trust and accountability with their shareholders with the proper
way of communication that somehow helps to maintain a transparency in the company as
well as it increase the participations of the shareholders in a broad way. This ultimately helps
5
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in growth in the profit in the maximum way. They should also monitor the relations of the
stakeholders by collecting the data and information.
Directors should also maintain the reports and the stocks of the company and they should
provide the final assignment to the organisation, that helps in maintain and evaluating the
company’s amount of profit and loss margins in a great way. The final reports should provide
in the annual general meeting of the company. Directors should have creative and innovative
skills in order to grow the productivity value of the company that somehow helps to beat their
competitors in the market. They should also choose the appropriate way of medium in order
to promote their products. It helps in gaining more customer preferences in the market and its
segments and helps in creating a brand image in the market.
Board of directors should evaluate the every plans and orders in a details way; they should
take the risk of the company. If company faces some problems regarding the customer
preference, then the board members should embedded the proper plan in order to overcome
the issues and bring the company on the track. It moreover helps in maintain the company’s
reputation in the great way.
The board of members should also evaluate the working principle of the CEO. If necessary,
they should give a proper training and helps in motivating them. If necessary, they should
take necessary steps in order to build the company’s image by recruiting the skilled CEO in
the company.
Corporate Social Responsibility is a set of responsibilities that should be followed by the
every company in terms of socially, economically and politically. It is a set of responsibilities
to be maintained towards the community and the environment that they operate. In order to
understand the corporate social responsibilities the Archie Carroll model has been describe
and the implement of the four areas of the CSR (Rayman-Bacchus, 2017).
The four areas of the Archie Carroll model are as follow in order to understand the corporate
social responsibilities and how it is implicated in the company, Bovis Homes (Carroll,
2016)-
The Company should maintain a profit in order develop their company’s name in the market.
It should evaluate its profits by giving the better products and the services to their customers.
The company should also give the products as per based on the customer’s needs in order to
sustain their economic responsibilities. It helps to maintain a good image in the company as
6
stakeholders by collecting the data and information.
Directors should also maintain the reports and the stocks of the company and they should
provide the final assignment to the organisation, that helps in maintain and evaluating the
company’s amount of profit and loss margins in a great way. The final reports should provide
in the annual general meeting of the company. Directors should have creative and innovative
skills in order to grow the productivity value of the company that somehow helps to beat their
competitors in the market. They should also choose the appropriate way of medium in order
to promote their products. It helps in gaining more customer preferences in the market and its
segments and helps in creating a brand image in the market.
Board of directors should evaluate the every plans and orders in a details way; they should
take the risk of the company. If company faces some problems regarding the customer
preference, then the board members should embedded the proper plan in order to overcome
the issues and bring the company on the track. It moreover helps in maintain the company’s
reputation in the great way.
The board of members should also evaluate the working principle of the CEO. If necessary,
they should give a proper training and helps in motivating them. If necessary, they should
take necessary steps in order to build the company’s image by recruiting the skilled CEO in
the company.
Corporate Social Responsibility is a set of responsibilities that should be followed by the
every company in terms of socially, economically and politically. It is a set of responsibilities
to be maintained towards the community and the environment that they operate. In order to
understand the corporate social responsibilities the Archie Carroll model has been describe
and the implement of the four areas of the CSR (Rayman-Bacchus, 2017).
The four areas of the Archie Carroll model are as follow in order to understand the corporate
social responsibilities and how it is implicated in the company, Bovis Homes (Carroll,
2016)-
The Company should maintain a profit in order develop their company’s name in the market.
It should evaluate its profits by giving the better products and the services to their customers.
The company should also give the products as per based on the customer’s needs in order to
sustain their economic responsibilities. It helps to maintain a good image in the company as
6
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well as it increase the sales amount in the company, Bovis Homes UK, helps to build up the
economy by building the desired properties for their customers, they used to build as per their
customer’s needs, that helps to earn the profit in the company. It also helps in building the
customer preferences in a great way. The company has its net worth income of £ 150.7
million in 2018.
Company should maintain the rules and regulations that are set by the government As per the
legal aspects. It helps in maintaining transparency in the market and helps in growing the
productivity value in the company. It somehow helps in building up the company’s moral
value. It includes contracts, employment laws, tenders and others. It helps to gain the higher
customer preferences in the market. The company’s should abide the legal rules and
regulations. Bovis homes UK, used to give a discounts in building the properties for the
armed forces and it provides the safety to their families. That helps in gaining a good image
in the market and maintains the laws and regulation of the government.
Company should follow some ethical and moral values in order to grow the business
productivity. Organisation should give respects to their suppliers as well as the producers. It
helps in building the company’s image in the end, it includes in building up the supplier and
demand chain that helps increasing the productivity of the company in a great extent (Kolk,
2016). Bovis Homes use to treat their employees with equally that helps in maintaining a
transparency in the organisations and helps to grow the competition value in the market.
Philanthropic responsibilities includes the social and moral responsibilities that should be
followed the corporate social in order to maintain a good will in the market. Philanthropic
responsibilities should help to be a good corporate in the market. They should also maintain a
proper value in order to access the wide customers and the society that they operate. The
Bovis Homes UK, used to maintain a social responsibilities by giving support to the society.
Company used to take care of every customer in a respectful way that helps in gaming the
customer’s preferences in a great way.
7
economy by building the desired properties for their customers, they used to build as per their
customer’s needs, that helps to earn the profit in the company. It also helps in building the
customer preferences in a great way. The company has its net worth income of £ 150.7
million in 2018.
Company should maintain the rules and regulations that are set by the government As per the
legal aspects. It helps in maintaining transparency in the market and helps in growing the
productivity value in the company. It somehow helps in building up the company’s moral
value. It includes contracts, employment laws, tenders and others. It helps to gain the higher
customer preferences in the market. The company’s should abide the legal rules and
regulations. Bovis homes UK, used to give a discounts in building the properties for the
armed forces and it provides the safety to their families. That helps in gaining a good image
in the market and maintains the laws and regulation of the government.
Company should follow some ethical and moral values in order to grow the business
productivity. Organisation should give respects to their suppliers as well as the producers. It
helps in building the company’s image in the end, it includes in building up the supplier and
demand chain that helps increasing the productivity of the company in a great extent (Kolk,
2016). Bovis Homes use to treat their employees with equally that helps in maintaining a
transparency in the organisations and helps to grow the competition value in the market.
Philanthropic responsibilities includes the social and moral responsibilities that should be
followed the corporate social in order to maintain a good will in the market. Philanthropic
responsibilities should help to be a good corporate in the market. They should also maintain a
proper value in order to access the wide customers and the society that they operate. The
Bovis Homes UK, used to maintain a social responsibilities by giving support to the society.
Company used to take care of every customer in a respectful way that helps in gaming the
customer’s preferences in a great way.
7

Figure 1: Archie Carroll’s model
(Source: Carroll, 2015)
Conclusion
From the above study paper, it can be concluded that the factors of the corporate social
responsibilities that are followed by the company, it also have the implications of Archie
Carroll model in the implication of the four areas of the model within the company Bovis
homes UK, in order to understand the Corporate Social responsibilities in a detailed way.
8
(Source: Carroll, 2015)
Conclusion
From the above study paper, it can be concluded that the factors of the corporate social
responsibilities that are followed by the company, it also have the implications of Archie
Carroll model in the implication of the four areas of the model within the company Bovis
homes UK, in order to understand the Corporate Social responsibilities in a detailed way.
8
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Reference list
Ahmed, M.T., 2018. Roles of sales and marketing department to satisfy their prospective
clients.
ArAs, G., 2016. A handbook of corporate governance and social responsibility. Routledge.
Aveva.com. (2019). AVEVA - Global Leader in Industrial Software. [online] Available at:
https://www.aveva.com/ [Accessed 9 Apr. 2019].
Aveva.com. (2019). AVEVA background, a world leading engineering technology provider.
[online] Available at: https://www.aveva.com/en/About/Company_Background/ [Accessed 9
Apr. 2019].
Bovishomesgroup.co.uk. (2019). Built by Bovis Homes. [online] Available at:
https://www.bovishomesgroup.co.uk/ [Accessed 9 Apr. 2019].
Carroll, A.B., 2015. Corporate social responsibility. Organizational dynamics, 44(2), pp.87-
96.
Carroll, A.B., 2016. Carroll’s pyramid of CSR: taking another look. International journal of
corporate social responsibility, 1(1), p.3.
Crowther, D. and Seifi, S. eds., 2018. Redefining Corporate Social Responsibility. Emerald
Group Publishing.
Editorial, R. (2019). ${Instrument_CompanyName} ${Instrument_Ric} Company Profile |
Reuters.com. [online] U.S. Available at: https://www.reuters.com/finance/stocks/company-
profile/AV.L [Accessed 9 Apr. 2019].
Hugos, M.H., 2018. Essentials of supply chain management. John Wiley & Sons.
Isynuwardhana, D. and Muslih, M., 2018. Corporate Governance and Cost of Debt. Advanced
science letters, 24(4), pp.2690-2692.
Kolk, A., 2016. The social responsibility of international business: From ethics and the
environment to CSR and sustainable development. Journal of World Business, 51(1), pp.23-
34.
Owens, C.R., 2016. Importance of CSR in Business.
Rayman-Bacchus, L., 2017. Perspectives on corporate social responsibility. Routledge.
9
Ahmed, M.T., 2018. Roles of sales and marketing department to satisfy their prospective
clients.
ArAs, G., 2016. A handbook of corporate governance and social responsibility. Routledge.
Aveva.com. (2019). AVEVA - Global Leader in Industrial Software. [online] Available at:
https://www.aveva.com/ [Accessed 9 Apr. 2019].
Aveva.com. (2019). AVEVA background, a world leading engineering technology provider.
[online] Available at: https://www.aveva.com/en/About/Company_Background/ [Accessed 9
Apr. 2019].
Bovishomesgroup.co.uk. (2019). Built by Bovis Homes. [online] Available at:
https://www.bovishomesgroup.co.uk/ [Accessed 9 Apr. 2019].
Carroll, A.B., 2015. Corporate social responsibility. Organizational dynamics, 44(2), pp.87-
96.
Carroll, A.B., 2016. Carroll’s pyramid of CSR: taking another look. International journal of
corporate social responsibility, 1(1), p.3.
Crowther, D. and Seifi, S. eds., 2018. Redefining Corporate Social Responsibility. Emerald
Group Publishing.
Editorial, R. (2019). ${Instrument_CompanyName} ${Instrument_Ric} Company Profile |
Reuters.com. [online] U.S. Available at: https://www.reuters.com/finance/stocks/company-
profile/AV.L [Accessed 9 Apr. 2019].
Hugos, M.H., 2018. Essentials of supply chain management. John Wiley & Sons.
Isynuwardhana, D. and Muslih, M., 2018. Corporate Governance and Cost of Debt. Advanced
science letters, 24(4), pp.2690-2692.
Kolk, A., 2016. The social responsibility of international business: From ethics and the
environment to CSR and sustainable development. Journal of World Business, 51(1), pp.23-
34.
Owens, C.R., 2016. Importance of CSR in Business.
Rayman-Bacchus, L., 2017. Perspectives on corporate social responsibility. Routledge.
9
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Sw.aveva.com. (2019). Optimise Operations - Optimise Your Plant for Maximum Economic
Benefit. [online] Available at: https://sw.aveva.com/operate-and-optimise/optimise-
operations [Accessed 9 Apr. 2019].
Taylor Buck, N. and While, A., 2017. Competitive urbanism and the limits to smart city
innovation: The UK Future Cities initiative. Urban Studies, 54(2), pp.501-519.
Wang, G. and Miao, C.F., 2015. Effects of sales force market orientation on creativity,
innovation implementation, and sales performance. Journal of business research, 68(11),
pp.2374-2382.
10
Benefit. [online] Available at: https://sw.aveva.com/operate-and-optimise/optimise-
operations [Accessed 9 Apr. 2019].
Taylor Buck, N. and While, A., 2017. Competitive urbanism and the limits to smart city
innovation: The UK Future Cities initiative. Urban Studies, 54(2), pp.501-519.
Wang, G. and Miao, C.F., 2015. Effects of sales force market orientation on creativity,
innovation implementation, and sales performance. Journal of business research, 68(11),
pp.2374-2382.
10
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