This report provides a comprehensive analysis of Capita PLC's business environment, focusing on its organizational structure, governance, and the application of a PESTLE analysis. The report begins with an executive summary, followed by an introduction to the concept of the business environment and its impact on organizations. It then delves into Capita PLC's structure and governance, including the role of the board of directors and the company's hierarchical structure. The report emphasizes the importance of PESTLE analysis in understanding the macro-environmental factors affecting businesses. Finally, it uses the PESTLE framework to analyze Capita PLC's external environment, examining political, economic, social, technological, legal, and environmental factors and their impact on the company. The report concludes with a summary of findings and references.