Analyzing Creativity, Business Ethics, and CSR in Modern Organizations
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This report analyzes the effects of creativity, business ethics, and corporate social responsibility (CSR) on modern business organizations, focusing on Hikma Pharmaceuticals Plc. It assesses how innovation, guided by the 4Ps of marketing (Product, Process, Position, Paradigm), impacts business value, efficiency, and brand image. The report also examines the role of business ethics and CSR, referencing Carroll's pyramid of CSR (economic, legal, ethical, and philanthropic responsibilities), and their effects on consumer engagement, brand awareness, and competitive edge. It details Hikma Pharmaceuticals' CSR initiatives, including their commitment to human rights, anti-corruption, labor standards, and environmental sustainability, highlighting their efforts during the COVID-19 pandemic. The analysis concludes that CSR enhances consumer retention, stabilizes cash flow, and aids in employee recruitment, emphasizing the importance of ethical and socially responsible practices for long-term business success.
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Table of Contents
Executive summary .........................................................................................................................1
INTRODUCTION...........................................................................................................................2
MAIN BODY...................................................................................................................................2
Assess the effect of creativity on modern Business organisation. ............................................2
Measure the effect of business ethics and corporate social responsibility on modern
business responsibility. ..............................................................................................................4
Recommendation - .....................................................................................................................7
CONCLUSION................................................................................................................................7
REFERENCES................................................................................................................................9
Executive summary .........................................................................................................................1
INTRODUCTION...........................................................................................................................2
MAIN BODY...................................................................................................................................2
Assess the effect of creativity on modern Business organisation. ............................................2
Measure the effect of business ethics and corporate social responsibility on modern
business responsibility. ..............................................................................................................4
Recommendation - .....................................................................................................................7
CONCLUSION................................................................................................................................7
REFERENCES................................................................................................................................9

Executive summary
The following report is based on the activity that are included in the CSR activity that it justifies
the effects of the corporate responsibility with in the company and outside of the organisation. It
effects in both side externally and outside both. The organisation is the structure that involves
a multifaceted component that are enforced with other component that are investors, suppliers,
recent trends, functional areas and many other components that helps in enhancing the structure
in a prospective way. This will explain the effects of business ethics and the role that assist in
rising the organisational industry growth.
1
The following report is based on the activity that are included in the CSR activity that it justifies
the effects of the corporate responsibility with in the company and outside of the organisation. It
effects in both side externally and outside both. The organisation is the structure that involves
a multifaceted component that are enforced with other component that are investors, suppliers,
recent trends, functional areas and many other components that helps in enhancing the structure
in a prospective way. This will explain the effects of business ethics and the role that assist in
rising the organisational industry growth.
1

INTRODUCTION
Business environment is the term which states the atmosphere with in the business, it consist
the various factor with it self which assist in explaining the good surrounding of the company it
consist a risk, uncertainty and many other functions that are included in the business. The
organisation is the structure that involves a varied factors that are implemented with other
factors that are investors, suppliers, recent trends, functional areas and many other components
that helps in enhancing the structure in a prospective way (Schneider, 2020). The following
report is considering the Hikma Pharmaceuticals Plc, which is British national pharmaceutical
firm its headquarter is in London. It was founded in 1978 by Samihh Darwazah. The report will
cover the understanding and knowledge of authentic modern Business company and their
concepts. Further it will cover the utilisation of enterprises concepts to the business ethics and
Corporate social responsibility.
MAIN BODY
Assess the effect of creativity on modern Business organisation.
Innovation in a business plays a vital role to grow the business value in the market and make it
more attractive in the eyes of the public. As the concern adapts the changing technology and
innovation in the firm properly in order to make the business more effective gets a successive
surrounding with in the organisation. In relation to analyse the innovation strategy of the
Hikma Pharmaceuticals Plc. Company usage the 4 p's of marketing principle (Supanti, and
Butcher, 2019).
Product - It explains the services in which the institution deals as per the
requirements and desires of the consumers. In terms of Hikma Pharmaceuticals sold
injectable wares and more than 300 edible medicines in around 400 varied dosage their
major products are Suprax, Blopress, Amoclan, and many others.
Process- This includes the alteration of the goods, services and actions of the concern
Hikma pharmaceuticals in relation to made a better services and offers for the
consumers in order to in crease the sales scale.
Position - it considers the targets consumers of the creativity. In relation of Hikma
pharmaceuticals, authority should target the users of elder age and gender as the
medicines are required for every man kind so this gives a beneficial edge to the
2
Business environment is the term which states the atmosphere with in the business, it consist
the various factor with it self which assist in explaining the good surrounding of the company it
consist a risk, uncertainty and many other functions that are included in the business. The
organisation is the structure that involves a varied factors that are implemented with other
factors that are investors, suppliers, recent trends, functional areas and many other components
that helps in enhancing the structure in a prospective way (Schneider, 2020). The following
report is considering the Hikma Pharmaceuticals Plc, which is British national pharmaceutical
firm its headquarter is in London. It was founded in 1978 by Samihh Darwazah. The report will
cover the understanding and knowledge of authentic modern Business company and their
concepts. Further it will cover the utilisation of enterprises concepts to the business ethics and
Corporate social responsibility.
MAIN BODY
Assess the effect of creativity on modern Business organisation.
Innovation in a business plays a vital role to grow the business value in the market and make it
more attractive in the eyes of the public. As the concern adapts the changing technology and
innovation in the firm properly in order to make the business more effective gets a successive
surrounding with in the organisation. In relation to analyse the innovation strategy of the
Hikma Pharmaceuticals Plc. Company usage the 4 p's of marketing principle (Supanti, and
Butcher, 2019).
Product - It explains the services in which the institution deals as per the
requirements and desires of the consumers. In terms of Hikma Pharmaceuticals sold
injectable wares and more than 300 edible medicines in around 400 varied dosage their
major products are Suprax, Blopress, Amoclan, and many others.
Process- This includes the alteration of the goods, services and actions of the concern
Hikma pharmaceuticals in relation to made a better services and offers for the
consumers in order to in crease the sales scale.
Position - it considers the targets consumers of the creativity. In relation of Hikma
pharmaceuticals, authority should target the users of elder age and gender as the
medicines are required for every man kind so this gives a beneficial edge to the
2
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organisation in the comparison of its competitors as well as aids in growing the loyal
customer base.
Paradigm - This component refers to the what the company is operating.
Administration of the company Hikma pharmaceuticals can adapt various methods that
can assist them in changing their offers and services.
Effect of innovation on the modern business is listed below.
Retain top talent - structure Hikma pharmaceuticals have a grace for being advanced in
diverse areas involving in hiring of gifted and expert worker globally. Management
devising their trade name as advanced has actuated them in getting the top skilled worker
to apply and keep allegiant to the arrangement which gives the institution hefty border
over its rival. Steady Hikma Pharmaceuticals have an businesslike worthy that aid in
achieve engineering invention. So their business activities are flowing with the
technologies as it is very less costly, it also saves the time and increase the productivity
of their firm as well as gives more sustainability (Tapver, Laidroo, and Gurvitš-Suits,
2020) . Company can invest these redemptive in the approaching growth of the steadfast
or spring it to the devour by contribution dependable and low-cost goods .
Enhance efficiency - institution Hikma Pharmaceuticals have an economic concern
theory that resource in achieve engineering invention. So their concern act are artesian
with the technologies as it is very less costly, it also saves the time and increase the
fruitfulness of their firm as well as gives more sustainability . Institution can reinvest
these redemptive in the forthcoming maturation of the steady or spring it to the ingest by
offering reliable and low-priced production ( Randle, Kemperman, and Dolnicar, 2019).
Increase brand value - In current era the consumers check the public revise and content
online before buying the goods. It is required to have the better brand and and value I
the marketer to the websites negative impact can gives the bad image to the brand. In
circumstance to Hikma Pharmaceuticals, direction use the implement the proper digital
advertising strategies to heighten their existence online and if the customers are looking
for the key coordinate in this manufacture then, they can easily look for this company.
company Hikma needs to set up a representation for being the of the best in the industry
that means efforts for innovation as well as being very witting socially and surroundings
that might help them in intensify their gross sales and brand name.
3
customer base.
Paradigm - This component refers to the what the company is operating.
Administration of the company Hikma pharmaceuticals can adapt various methods that
can assist them in changing their offers and services.
Effect of innovation on the modern business is listed below.
Retain top talent - structure Hikma pharmaceuticals have a grace for being advanced in
diverse areas involving in hiring of gifted and expert worker globally. Management
devising their trade name as advanced has actuated them in getting the top skilled worker
to apply and keep allegiant to the arrangement which gives the institution hefty border
over its rival. Steady Hikma Pharmaceuticals have an businesslike worthy that aid in
achieve engineering invention. So their business activities are flowing with the
technologies as it is very less costly, it also saves the time and increase the productivity
of their firm as well as gives more sustainability (Tapver, Laidroo, and Gurvitš-Suits,
2020) . Company can invest these redemptive in the approaching growth of the steadfast
or spring it to the devour by contribution dependable and low-cost goods .
Enhance efficiency - institution Hikma Pharmaceuticals have an economic concern
theory that resource in achieve engineering invention. So their concern act are artesian
with the technologies as it is very less costly, it also saves the time and increase the
fruitfulness of their firm as well as gives more sustainability . Institution can reinvest
these redemptive in the forthcoming maturation of the steady or spring it to the ingest by
offering reliable and low-priced production ( Randle, Kemperman, and Dolnicar, 2019).
Increase brand value - In current era the consumers check the public revise and content
online before buying the goods. It is required to have the better brand and and value I
the marketer to the websites negative impact can gives the bad image to the brand. In
circumstance to Hikma Pharmaceuticals, direction use the implement the proper digital
advertising strategies to heighten their existence online and if the customers are looking
for the key coordinate in this manufacture then, they can easily look for this company.
company Hikma needs to set up a representation for being the of the best in the industry
that means efforts for innovation as well as being very witting socially and surroundings
that might help them in intensify their gross sales and brand name.
3

stay away from disruption- Invention in concern refers to hold back a way of the
itinerary of the market place in effect accomplished break or a change in the economic
process of the customers. In abstraction to Hikma Pharmaceuticals, institution is on the
top of the customized message which permits their director to react to the changing
direction by use the acquire, relation and make model (. Manuel, and Herron, 2020).
Measure the effect of business ethics and corporate social responsibility on modern business
responsibility.
Corporate social responsibility is a business model which is basically self regulated theory that
assist organisation to be responsible towards the society and it investors, normal people and for
own. Corporate social responsibility also known as the corporate citizenship , organization can
concentrate on the strikes they are having on all the orientation of the surrounding which
includes social, economical, and environmental. There are various essential of the
implementation of the corporate social responsibility that are described below.
Consumer engagement - It can help businesses in finer appointment with the consumer.
Several types of the CRS consider the associate of the social group is act straight with the
arrangement and those associate can be the possible devour for the arrangement. This can
aid the institution in acquiring consecutive and genuine answer on what incorrect or right
the structure is doing in their CRS pattern (Lim, and Greenwood, 2017).
Brand awareness - It assist the structure in rising their trade name of knowledge. If the
several institution is adjusted towards the philosophy act for the improvement of the
social group aid them in diffusing this intelligence of the organization. Hence, more
devour or associate of the social group will decidedly perceive about the engaged of the
institution that makes an betterment in the consciousness of the name.
competing edge - Organization by utilize the corporate social responsibilities, structure
can get an border over its rival in the identical sphere by introducing themselves as an
arrangement that is sworn to utilise assorted steps of the environmental and social
component.
Corporate Social responsibility in present time have become famous after it was known by the
Carroll's pyramid of the CSR which was launched in 1991. it is basically able to present the
idea of the CSR in four ways which has being made a pyramid and it also one of the most
utilised ad preferred corporate model in CSR. Carroll's pyramid explains organisation has to
4
itinerary of the market place in effect accomplished break or a change in the economic
process of the customers. In abstraction to Hikma Pharmaceuticals, institution is on the
top of the customized message which permits their director to react to the changing
direction by use the acquire, relation and make model (. Manuel, and Herron, 2020).
Measure the effect of business ethics and corporate social responsibility on modern business
responsibility.
Corporate social responsibility is a business model which is basically self regulated theory that
assist organisation to be responsible towards the society and it investors, normal people and for
own. Corporate social responsibility also known as the corporate citizenship , organization can
concentrate on the strikes they are having on all the orientation of the surrounding which
includes social, economical, and environmental. There are various essential of the
implementation of the corporate social responsibility that are described below.
Consumer engagement - It can help businesses in finer appointment with the consumer.
Several types of the CRS consider the associate of the social group is act straight with the
arrangement and those associate can be the possible devour for the arrangement. This can
aid the institution in acquiring consecutive and genuine answer on what incorrect or right
the structure is doing in their CRS pattern (Lim, and Greenwood, 2017).
Brand awareness - It assist the structure in rising their trade name of knowledge. If the
several institution is adjusted towards the philosophy act for the improvement of the
social group aid them in diffusing this intelligence of the organization. Hence, more
devour or associate of the social group will decidedly perceive about the engaged of the
institution that makes an betterment in the consciousness of the name.
competing edge - Organization by utilize the corporate social responsibilities, structure
can get an border over its rival in the identical sphere by introducing themselves as an
arrangement that is sworn to utilise assorted steps of the environmental and social
component.
Corporate Social responsibility in present time have become famous after it was known by the
Carroll's pyramid of the CSR which was launched in 1991. it is basically able to present the
idea of the CSR in four ways which has being made a pyramid and it also one of the most
utilised ad preferred corporate model in CSR. Carroll's pyramid explains organisation has to
4

all their responsibility at those four methods such as legal, economic, ethical and charitable
that are explained below (Kudłak, and et., al., 2018).
Economic responsibility - This stage of this explanation display a company first
responsibility that is to be booming. Without income, the institution is not capable to pay
their worker, staff can lose their earning even earlier the execution of the CSR practices.
Arrangement being bankable is the lone some acting for the steady to be capable to grow
and endure for the long run.
Legal Responsibility - This stage of the structure explains the legal formalities of the
institution which are made by the governance body. This is the most essential duty of
this explanation as it states that how concern behaviour their trading operations in the
market place. Laws affiliated to the occupation, contest with various organisations,
health, safety of the employees as well as tax regulations (Ginder,Kwon, and Byun,
2021).
Ethical Responsibility - this is the stage where the right actions and bring fair in all
situation with including reduction of risk. A company should always follow and obey
the laws and norms their operations of the business properly an in lawful manner. Non
similar the initial two level of the pyramid it is something that an institution is not in
maximising the moral and goal of the investors on the other side the individual can also
feel more satisfied in the purchasing products and goods from the structure.
Philanthropic Responsibilities -
In the relation to Hikma pharmaceuticals Plc. Administration continuously focusing on the
social, environment and governance issues. Company is the members of the united nations
global compact in which the institution is pledge to carry on their few principles which
concentrates on the (García-de los Salmones, Herrero, and Martínez, 2021). human right, anti
corruption, labour and the surround and they have also kept their body in the FTSE products.
Eve after the problem of the chronic pandemic covid 19, they still concentrate on giving
on their promise to keep the health and safety patients in their market segments .
Initially they focus on the workers health and well being in worldwide. This assist the
companies in keeping the supply of their medicines and react to the fluctuation desires
of the persons.
5
that are explained below (Kudłak, and et., al., 2018).
Economic responsibility - This stage of this explanation display a company first
responsibility that is to be booming. Without income, the institution is not capable to pay
their worker, staff can lose their earning even earlier the execution of the CSR practices.
Arrangement being bankable is the lone some acting for the steady to be capable to grow
and endure for the long run.
Legal Responsibility - This stage of the structure explains the legal formalities of the
institution which are made by the governance body. This is the most essential duty of
this explanation as it states that how concern behaviour their trading operations in the
market place. Laws affiliated to the occupation, contest with various organisations,
health, safety of the employees as well as tax regulations (Ginder,Kwon, and Byun,
2021).
Ethical Responsibility - this is the stage where the right actions and bring fair in all
situation with including reduction of risk. A company should always follow and obey
the laws and norms their operations of the business properly an in lawful manner. Non
similar the initial two level of the pyramid it is something that an institution is not in
maximising the moral and goal of the investors on the other side the individual can also
feel more satisfied in the purchasing products and goods from the structure.
Philanthropic Responsibilities -
In the relation to Hikma pharmaceuticals Plc. Administration continuously focusing on the
social, environment and governance issues. Company is the members of the united nations
global compact in which the institution is pledge to carry on their few principles which
concentrates on the (García-de los Salmones, Herrero, and Martínez, 2021). human right, anti
corruption, labour and the surround and they have also kept their body in the FTSE products.
Eve after the problem of the chronic pandemic covid 19, they still concentrate on giving
on their promise to keep the health and safety patients in their market segments .
Initially they focus on the workers health and well being in worldwide. This assist the
companies in keeping the supply of their medicines and react to the fluctuation desires
of the persons.
5
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Industry have strength their collecting sessions of engagement, specifically those in
the required of the education, healthcare and giving to people who actually are in the
most requirements.
They have reinforced their donation campaign of medicines by raising the quantity and
value of their charity into double after the inspection of this campaigns few years back.
They are constantly measuring their effects on the improvement and the surrounding
and made development in their policy to feature more sustainability. They are taking
different methods to adjust their projects of issues related to the weather.
Effect of CSR of Hikma Pharmaceuticals PLC.
Consumer retention - CSR resources the Hikma Pharmaceuticals, as they are socially
accountable so devour always attempt to do concern with them. Institution committed
and focusing towards the social group can aid them in attracting more possible consumers
as well as keeping of present ones (Durand, Paugam, and Stolowy, H., 2019).
Stability in cash flow - Correct cash transaction is very necessary for the development
of any institution. In circumstance to Hikma Pharmaceuticals, direction is cultural and
ethically supposed so it can assist them in deflecting the expending of the proceeding and
other respective objection which can give a destructive effect on the institution
gainfulness and stableness. So it can aid them in keeping their in flow of money which is
very advantageous for their long term process.
Employee recruitment - Every arrangement must sort a steady manpower by conformity
their top expert worker and not letting go these group to their rival. Staff in the
organisation have seen the period of increasing awareness of the benefit of society as
well as the situation activity. So in extent of Hikma Pharmaceuticals, their commitment
towards the goodness of society and surroundings is the ground and the crucial
component in continue and connection their institution.
Business ethics
it is the research of clear business policies and activities about the likely controversial corporate
executive trading, bribery, racism, discrimination, corporate governance, fiduciary duties and
corporate social responsibility. The policy basically instructs about the ethics of the industry,
management decided to respect to increase public approval (Bhuiyan, and Nguyen, 2019).
Effect of Business ethics -
6
the required of the education, healthcare and giving to people who actually are in the
most requirements.
They have reinforced their donation campaign of medicines by raising the quantity and
value of their charity into double after the inspection of this campaigns few years back.
They are constantly measuring their effects on the improvement and the surrounding
and made development in their policy to feature more sustainability. They are taking
different methods to adjust their projects of issues related to the weather.
Effect of CSR of Hikma Pharmaceuticals PLC.
Consumer retention - CSR resources the Hikma Pharmaceuticals, as they are socially
accountable so devour always attempt to do concern with them. Institution committed
and focusing towards the social group can aid them in attracting more possible consumers
as well as keeping of present ones (Durand, Paugam, and Stolowy, H., 2019).
Stability in cash flow - Correct cash transaction is very necessary for the development
of any institution. In circumstance to Hikma Pharmaceuticals, direction is cultural and
ethically supposed so it can assist them in deflecting the expending of the proceeding and
other respective objection which can give a destructive effect on the institution
gainfulness and stableness. So it can aid them in keeping their in flow of money which is
very advantageous for their long term process.
Employee recruitment - Every arrangement must sort a steady manpower by conformity
their top expert worker and not letting go these group to their rival. Staff in the
organisation have seen the period of increasing awareness of the benefit of society as
well as the situation activity. So in extent of Hikma Pharmaceuticals, their commitment
towards the goodness of society and surroundings is the ground and the crucial
component in continue and connection their institution.
Business ethics
it is the research of clear business policies and activities about the likely controversial corporate
executive trading, bribery, racism, discrimination, corporate governance, fiduciary duties and
corporate social responsibility. The policy basically instructs about the ethics of the industry,
management decided to respect to increase public approval (Bhuiyan, and Nguyen, 2019).
Effect of Business ethics -
6

Consumer loyalty - users of the organisation Hikma Pharmaceuticals is allegiant to them
as they do not mean to dainty them below the belt in honour of the cost and the choice of
their trade good. Their long term concern happening is the key to the trueness of the
buyers.
Brand reputation - Honour of the concern Hikma's for philosophy behaviour has assist
them in creating their more grace in the market place that helps them in heighten their
possible user base by different structure like statement of verbal marketing.
positive work environment - Manpower of the structure Hikma Pharmaceuticals,
works as a squad alternatively of a individual just out of themselves. They evolute the
cheerful slave with their union. Their elder accept them with the essential private data
and they are normally supply with more self-directed as a result.
Legal aspects - Administration of the organisation does not compromise in complying
with the worker laws, status and biology policies or using risky source in their creation.
So this assist them in deflect all the legal issues which the firm Hikma pharmaceuticals
can aspect in upcoming and can also give them the unsupportive merchandising (Ahn,
Wong, and Kwon, 2020).
Recommendation -
From the above study it is recommended that the company should follow the Carroll's principle
in order to get a aims and objectives of the company which is setted by the executives in relation
to have the positive attitude in the employees behaviour and their duties in a productive way they
constantly works on improvement of the employees efficiency in order to a long term
sustainability of the company with involving the enhancing the productivity and increasing the
sales volume of the concern. The theory assist in making the firm more effective and more
profitable. The model helps in making the brand more powerful in the market place.
CONCLUSION
From the above report is is concluded that for all type business it is essential for the company
to analyse its outer and inside surrounding in regards to systematic functioning and long
term business growth and success of the company. The company behaviour includes all the
impacts the functions of the company like user, improvement, automation, competitors,
7
as they do not mean to dainty them below the belt in honour of the cost and the choice of
their trade good. Their long term concern happening is the key to the trueness of the
buyers.
Brand reputation - Honour of the concern Hikma's for philosophy behaviour has assist
them in creating their more grace in the market place that helps them in heighten their
possible user base by different structure like statement of verbal marketing.
positive work environment - Manpower of the structure Hikma Pharmaceuticals,
works as a squad alternatively of a individual just out of themselves. They evolute the
cheerful slave with their union. Their elder accept them with the essential private data
and they are normally supply with more self-directed as a result.
Legal aspects - Administration of the organisation does not compromise in complying
with the worker laws, status and biology policies or using risky source in their creation.
So this assist them in deflect all the legal issues which the firm Hikma pharmaceuticals
can aspect in upcoming and can also give them the unsupportive merchandising (Ahn,
Wong, and Kwon, 2020).
Recommendation -
From the above study it is recommended that the company should follow the Carroll's principle
in order to get a aims and objectives of the company which is setted by the executives in relation
to have the positive attitude in the employees behaviour and their duties in a productive way they
constantly works on improvement of the employees efficiency in order to a long term
sustainability of the company with involving the enhancing the productivity and increasing the
sales volume of the concern. The theory assist in making the firm more effective and more
profitable. The model helps in making the brand more powerful in the market place.
CONCLUSION
From the above report is is concluded that for all type business it is essential for the company
to analyse its outer and inside surrounding in regards to systematic functioning and long
term business growth and success of the company. The company behaviour includes all the
impacts the functions of the company like user, improvement, automation, competitors,
7

stakeholders, economic factors etc. additionally, creativity is very important for the long term
growth of the company as it assist of the modification in goods and services as well as
introduction of new product of the company in the market segment. Moreover effect of
automation or innovation on the company have varied positive factors such as reatining the
top ability and talent, growing efficiency, assist in developing the brand awareness and many
more. On the other side this management utilise different corporate societies responsibility in
regards to achieve the goal of the institution as well as growth of the concern. Moreover
business can operate their activities smoothly and systematically by following the ethical
manner in concern.
8
growth of the company as it assist of the modification in goods and services as well as
introduction of new product of the company in the market segment. Moreover effect of
automation or innovation on the company have varied positive factors such as reatining the
top ability and talent, growing efficiency, assist in developing the brand awareness and many
more. On the other side this management utilise different corporate societies responsibility in
regards to achieve the goal of the institution as well as growth of the concern. Moreover
business can operate their activities smoothly and systematically by following the ethical
manner in concern.
8
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REFERENCES
Books and Journals
Ahn, J., Wong, M.L. and Kwon, J., 2020. Different role of hotel CSR activities in the formation
of customers’ brand loyalty. International Journal of Quality and Service Sciences.
Bhuiyan, M.B.U. and Nguyen, T.H.N., 2019. Impact of CSR on cost of debt and cost of capital:
Australian evidence. Social Responsibility Journal.
Durand, R., Paugam, L. and Stolowy, H., 2019. Do investors actually value sustainability
indices? Replication, development, and new evidence on CSR visibility. Strategic
Management Journal, 40(9), pp.1471-1490.
García-de los Salmones, M., Herrero, A. and Martínez, P., 2021. Determinants of electronic
word-of-mouth on social networking sites about negative news on CSR. Journal of
Business Ethics, 171(3), pp.583-597.
Ginder, W., Kwon, W.S. and Byun, S.E., 2021. Effects of internal–external congruence-based
CSR positioning: an attribution theory approach. Journal of business ethics, 169(2),
pp.355-369.
Kudłak, R., and et., al., 2018. The future of CSR-Selected findings from a Europe-wide Delphi
study. Journal of Cleaner Production, 183, pp.282-291.
Lim, J.S. and Greenwood, C.A., 2017. Communicating corporate social responsibility (CSR):
Stakeholder responsiveness and engagement strategy to achieve CSR goals. Public
relations review, 43(4), pp.768-776.
Manuel, T. and Herron, T.L., 2020. An ethical perspective of business CSR and the COVID-19
pandemic. Society and Business Review.
Randle, M., Kemperman, A. and Dolnicar, S., 2019. Making cause-related corporate social
responsibility (CSR) count in holiday accommodation choice. Tourism Management,
75, pp.66-77.
Schneider, A., 2020. Bound to fail? Exploring the systemic pathologies of CSR and their
implications for CSR research. Business & Society, 59(7), pp.1303-1338.
Supanti, D. and Butcher, K., 2019. Is corporate social responsibility (CSR) participation the
pathway to foster meaningful work and helping behavior for millennials?. International
Journal of Hospitality Management, 77, pp.8-18.
Tapver, T., Laidroo, L. and Gurvitš-Suits, N.A., 2020. Banks’ CSR reporting–Do women have a
say?. Corporate Governance: The International Journal of Business in Society.
9
Books and Journals
Ahn, J., Wong, M.L. and Kwon, J., 2020. Different role of hotel CSR activities in the formation
of customers’ brand loyalty. International Journal of Quality and Service Sciences.
Bhuiyan, M.B.U. and Nguyen, T.H.N., 2019. Impact of CSR on cost of debt and cost of capital:
Australian evidence. Social Responsibility Journal.
Durand, R., Paugam, L. and Stolowy, H., 2019. Do investors actually value sustainability
indices? Replication, development, and new evidence on CSR visibility. Strategic
Management Journal, 40(9), pp.1471-1490.
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