John Lewis Case Study: Factors, Management, and Recommendations

This report provides an analysis of the business environment of John Lewis, examining various internal and external factors such as political, economic, social, and technological influences. It delves into the roles of managers and leaders in developing effective business strategies to meet customer needs. The report offers recommendations for John Lewis's management, including maintaining strong external relationships, improving communication, and conducting market research to meet customer demands. The conclusion emphasizes the importance of operational management for organizational growth, highlighting key theories and concepts. It also stresses the critical roles of managers and leaders in enhancing performance and upholding ethical standards to achieve predetermined goals and objectives. The report references relevant academic sources to support its findings and recommendations.

MANAGEMENT AND
OPERATIONS

Table of Content
• Introduction
• Factors within business environment
• Conclusion
• References

Introduction
It is a method which includes business practices which shows different ways to achieve profits for
the organisation in the other word, here available resource are converted into finished product and
services, distributed such goods in the target market. Here proper care it taken for having proper
balance in the organisation .The revenue generated from the particular activities in the
management of the company. Their are various management activities such as planning,
organizing, controlling and directing, in the company to have a formal flow of cash management.

Factors within business environment
Business environment involves the internal as well as external factors which play important role in
functioning of an organisation. There are various factors presented within business environment
such as customers, staff members, political, technological, social as well as economic factors.

Cont.…
All these have wide impact on working of an organisation along with this, affect decision making
of john lewis manager explanation of these internal and external factors are as follows :-
• Political factors
• Economic factors
• Social factors
• Technological factors

Cont.…
Role of managers and leaders
Manager as well as leaders of john lewis have to develop strong strategies for performing
business and operational activities within more effective manner. Respective organisation is dealing
at global level as they are focusing on needs as well as demand of customers for making them
satisfy. Thus, leaders of john lewis have to give guidelines to their staff member for conduct their
practices as per customers preferences.

Cont.…
Recommendations
After going through entire discussion it as been recommended to manager of john lewis
that it is essential for them build or maintain good relation with outside parties. Along with this,
they have to develop communication strategies which will assist them in maintaining contact with
other parties. Moreover, research and development department of john lewis have to ensure that on
continuous basis thy have to analyse current market trends and demand for serving customers in
effective manner and making them satisfy.

Conclusion
After having clear discussion on operation management we can say. It is very important factor for
the growth of the organisation. Their are different theories and concepts which helps in improving
the outcomes of overall organisation. In any firms manager and leader have important role in
enchaining the performance of the organisation. Their bare different types of culture, morale and
ethics which are to be followed to achieve the pre-determine goals and objectives.

References
• Andersen, S. S., Houlihan, B. And ronglan, L.T. Eds., 2015. Managing elite sport systems:
research and practice. Routledge.
• Binz, t. And et.Al., 2014. TOSCA: portable automated deployment and management of cloud
applications. In advanced web services (pp. 527-549). Springer, new york, NY.

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