Operations Management Report: Leadership and Operational Efficiency

This report provides a comprehensive analysis of operations management, focusing on key approaches such as Just-In-Time, TQM, and Lean Production, and their importance in achieving business objectives. It evaluates how leaders and managers can improve operational efficiency to meet business goals, emphasizing the impact of factors like geographical influences, market trends, technological changes, and the legal and political environment. The report further examines how these factors affect the broader business environment and the community, critically assessing the application of operations management strategies in response to these challenges. The analysis includes insights into how operational management influences brand value, revenue, and sales, and how effective strategies can help organizations adapt to dynamic market conditions and achieve competitive advantages. The conclusion synthesizes the findings, highlighting the significance of effective operational management for organizational success and the critical role of leaders and managers in implementing and adapting these strategies.

Management and
Operations
Part 2

Table of Contents
INTRODUCTION...........................................................................................................................4
Discuss the key approaches in operations management.........................................................4
Importance and value of operations management in the success of business objectives......5
Evaluate how leaders and managers can improve efficiencies of operational management to
successfully meet business objectives....................................................................................6
Assess the factors within the business environment that impact upon operational management
and decision-making by leaders and managers......................................................................6
Analyse how these different factors affect the business environment and wider community8
Critically evaluate application of operations management and factors that impact on the wider
business environment.............................................................................................................8
CONCLUSION................................................................................................................................8
REFERENCES .............................................................................................................................10

INTRODUCTION
Leader and manger have their own important role management of operational system of
organisation. As they have to use their skills at different approaches of management (Ashrafi,
and et. al., 2019). Operation management is about product and services development with
effective strategy and work of performance of the employees. In context to the ASDA different
optional management approaches , importance and effect of the environment is consider below.
Discuss the key approaches in operations management
Approaches Evaluation
Just In time This approach is about completing the task
with in the time. As it helps the organisation to
achieve the results with in the time.
Role of Manager AS its purpose is zero
inventories in company, so its a manger
responsibility to allocate resource's with in the
time (Islami, Mulolli and Mustafa, 2018).
Role of leaders There for the accomplishment
of task with in the leader has to guide the team
about effective use of resources and time.
TQM This approach is use for the management long
term plan and strategy's. This model to analyse
and remove the errors from manufacturing
process and supply chain management in order
to prevent the mistake and to provide the good
experience to their consumers.
Role of Manager is to give the instructions
about quality along with the allocation of
quality assurance assets. He has to monitor

every thing.
Role of leaders Is to lead the team for each
step of production and helps the workers to
correct or prevent the mistakes.
Lean production This is the method use by the managers and
leaders in operational management, who's
objective is prevent the loss of resource's along
with the quality management of product and
services. In this approach main function is to
cut the cut of manufacturing by removing the
unnecessary use of assets and resources.
Role of Manager proper allocation of the
resource's and guidelines for its use at right
place in tight amount.
Role of leaders- Assist the team with in the
complete process of the operation, for the
accurate use of the resource's and strategy's for
reducing the waste and saving the production
cost (Reid, and Sanders, 2019).
ASDA prefer all theses approaches in order save the investment on operational
management and to make the effective use of resources at accurate time of requirement.
Importance and value of operations management in the success of business objectives
Operation management is clearly important and most essential part of the organisation
and its sooth flow on the basis of organisation plan aid towards the success of company.
Trends in the market: Its the operational activities of the organisation which help the
organisation to meet the competitive edges by the production of trading product and services.
ASDA is making the use of best techniques in their operational process for providing the
customer required product in the market, through which company can reach the growth
(Nudurupati, Garnego and Bititci, 2020).

Increasing sales: If the productivity of product and services is done with in the time
along with best quality, then it help the organisation to make the highest sale and increasing the
revenue. It also aid the organisation to be better then competitor in terms of technology's and
strategy's thorough market research.
Increasing revenue and brand value: Its operational system effectiveness which which
influence the organisation brand value and revenue by the effective marketing strategy's, product
line, market segmentation, technological implementation and so on. This helps to provide the
best product to their customers with variety and quality assurance, throughout the different
location. All these factor helps the organisation to make high profit and brand value. ASDA has
achieved huge success in the market by the aid of their effective operation management.
Evaluate how leaders and managers can improve efficiencies of operational management to
successfully meet business objectives
From the (Barone) 2020 point of view there are various approaches which should be use
by the manager and leader in order to improve their operational activities efficiency. Such as
they can implement the Just in time approach under which every activities and resource's
allocation have to be done at the selective period of time. Main objectives of this approach is to
reduce the chances of extra storage and satisfy the customers with in right time. Another
approach is TQM, this should be manage by the leader and manager with in the organisation as it
helps to remove the error form operation system with in the right time. So that it can be improve
by the guidance of manager. Lean production is can other most effective approach which should
be use by the manager and leader, this approach involve the production of the product with in
appropriate amount of the resource's and prevent the loss of extra resource's.
Assess the factors within the business environment that impact upon operational management
and decision-making by leaders and managers
Environment of a business firm is concerned with many factors which affects firm's
working directly as well as indirectly (Paton, and et. al., 2020). A management of company
operates it's operational activities in dynamic business environment, it becomes hard for
operational management of the workforce in formulation of long term strategies towards
companies growth. With regards to ASDA, the operational management of firm gains
effectiveness in it's operations by monitoring daily activities of the business firm. Considering
fact of ever changing business environment, by doing timely modifications in their operational

management systems, the workforce is able to build good brand image of companies products
and services. The leaders and managers of company plays crucial role in managing and
establishing coordination between respective departments in organisation. They ensures strong
working of workforce tackling with dynamic business environment and enhances firm's ability to
compete in given marketplace. Various factors that affects decision making of leaders and
managers while dealing with dynamic business environment are as follows:
Geographical Factors: This factors includes influence of respective cultured people
wherein business is conducting it's operational activities. People from various regions have
difference in their taste and preferences. It may be the case that particular product or service is
been largely preferred by one region people is not demanded by another region consumers. With
regards to chosen organisation, operational management of the firm conducts effective research
on given business environment in order to avoid wastage of firm's valuable resources.
Market trends: This factor plays an important role in deciding up of better goodwill of
business firm in long period of time. A sound management of company is determined by it's
flexible formulation companies plans and polices. Operational management of respective
enterprise focuses on preparation of flexible terms and policies of business firm. It helps
workforce to shape valuable efforts produced by employees of the firm avoiding any sort of
wastages.
Technological changes: This factors says tells about adoption of modern techniques to
conduct respective activities of the business firm. With relation to respective company, as it has
huge market presence with variety of product line including ASDA petrol, ASDA essentials,
ASDA living and many more. For attaining effectiveness in respective business operations of
firm, it's management centres their attention towards usage of more economical way for
promoting companies products as well as services.
Legal and political environment: All strategies and policies of the business firm should
be directly in proportion to rules and regulation been imposed by government of respective
nation. Management of firm formulates respective strategies of company that are legal and
according to political environment of given marketplace. As chosen company mainly deals with
grocery products, it have to follow appropriate guidelines as per imposed by governing body
regarding products quality (Zwikael, and et. al., 2018). The firm needs to ensure appropriate
hygienic condition in production activities and provide with safe as well as healthy products to

their valuable customers. It helps in better building up of brand image of companies products and
gains loyalty of customers towards companies brand.
Analyse how these different factors affect the business environment and wider community
Market and businesses run on with the target of higher sale and higher profit along with
the objective of higher brand image. But all these objective is related to the environmental
forces. Such as the customers can buy the product if that go with their needs and requirements so
customers are the important element which consider under the social environmental factors and
changing needs of society can influence the product's sale. Then geographic factors can effects
the people buying behaviour and needs. Political and legal factors can effect the organisation
function in terms of the rules for consumption of resource's, rules of the tax, employment law.
Organisation can get effect by these factors because they need resource's for the operational
activities. Their profit level is can be effected by the tax charges and employment cost.
Critically evaluate application of operations management and factors that impact on the wider
business environment
Organisation have to effectively manage their operational strategical plan on the basis of
changing environmental factors in order to retain at the market with appropriate businesses
management strength. Application of the environmental factors in business plan will help in
developed of competitive business strategy. Such as the analysis of customers need will help in
the production of appropriate product's, then technical factor analysis and implementation will
help in the improvement of operational effeminacy. Along with the environmental factor the
other important thing which has to be apply with in organisation is effective operational
approaches such as the TQM, just in time. All these approaches will help to effectively
accomplish the organisation objective with in the selective period of time and cost.
CONCLUSION
From the above analysis it has been concluded that effective management of the
operational system can aid towards the success of organisation by increasing the seals and
revenues. There are some important approaches for the operational management which has to be
mange by the leader and manger such as just in time, TQM and lean production. Along with this
there are the various environmental factors such as technological development, trend

requirement, and political factors. which effect the operational management and decision making
of the leader and manger.

REFERENCES
Books and Journals
Ashrafi, M. and et. al., 2019. Corporate sustainability in Canadian and US maritime
ports. Journal of Cleaner Production, 220, pp.386-397.
Islami, X., Mulolli, E. and Mustafa, N., 2018. Using Management by Objectives as a
performance appraisal tool for employee satisfaction. Future Business Journal, 4(1),
pp.94-108.
Nudurupati, S.S., Garnego, P. and Bititci, U.S., 2020. Impact of the changing business
environment on performance measurement and management practices. International
Journal of Production Economics, p.107942.
Paton, S. and et. al., 2020. Operations management. McGraw-Hill.
Reid, R.D. and Sanders, N.R., 2019. Operations management: an integrated approach. John
Wiley & Sons.
Zwikael, O. and et. al.,, 2018. Project benefit management: Setting effective target
benefits. International Journal of Project Management, 36(4), pp.650-658.