Comprehensive Report: Hillside Hotel's Business Environment Analysis

This report provides an in-depth analysis of business operations within the UK context, with a specific focus on the Hillside Hotel. It begins by differentiating between public and private organizations, exploring their structures and the impact of local and global environments. The report then delves into the importance of accounting for business success, the functions of HR departments, and key features of employment legislation. Furthermore, it interprets financial data, including profit and loss statements. The report also covers team dynamics, leadership roles, and strategies for supporting future training events. Finally, it examines the impact of customer service on business and the benefits of customer profiling. The report concludes with an overview of the key findings and their implications for business strategy and performance. This report is contributed by a student to be published on the website Desklib, which provides all the necessary AI based study tools for students.

HOW TO
OPERATE BUSINESS

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
1.1 Different types of public and private organization in UK.....................................................1
1.2 Different Structure in business and reason for several variation..........................................2
1.3 Impact of local and global environment on selected business..............................................4
TASK 2............................................................................................................................................4
2.1 Importance of accounting in business success......................................................................4
5.1 Functions of HR department in business..............................................................................4
5.2 Key features of employment legislation...............................................................................5
TASK 3............................................................................................................................................5
3.1 Interpret information and data with profit and loss...............................................................5
TASK 4............................................................................................................................................6
4.1 Roles and other people in team.............................................................................................6
4.2 Different thing which support the future training events......................................................6
TASK 5............................................................................................................................................7
6.1 Impact of customer service on business................................................................................7
6.2 Benefits of customer profiling to busienss............................................................................7
CONCLUSION................................................................................................................................7
REFERENCES................................................................................................................................8

INTRODUCTION
In today's world the importance of Business Environment is there as because it involves
the study of external and internal aspect which has an great affect on the organization
productivity and performance both. Although, various company is such which relate to emerging
in the marketplace by having an some motives like various firms has an motive of earning money
in great way too (Shenkar, Luo and Chi, 2014). Hotel Hillside is such which is having an number
of association in service industry and has various branches in many countries and working in
international boundaries.
Therefore, Report is such which lead to highlight the various business in somewhere
having an emerging in global market with their way of running their business entity that has an
different element such as: balance sheet, profit and loss account with hence forth. Roles of HR
team and other has member which develop in an organization that has an outline in this project in
great manner.
TASK 1
1.1 Different types of public and private organization in UK.
UK is a country who is having various companies in which objectives are there that is
having an difference in between each other and also having an different aspects as well. Private
industry is that which emerge out in market with proper facility for the entire public without
having an discrimination in society (Storey, 2016). Moreover there are some public associations
which is described below as:
 British petroleum.
 Burberry group Plc
 Rolls Royce
Basically, these are those company which is busy in offering the best quality in public
association which do fulfil requirement in effective manner. Moreover. In contrary to this,
various private firm is there who emerge in marketplace for gaining great maximum profit for
bringing satisfaction in customer needed things. Generally, few of those are as:
 River Island
 Merlin Entertainment
 2 Sisters food group

Hence, various private and public sector companies are those which identified different
thing in market place which has an purposes that has an reason establishment which has different
size, scope and structure in great way.
1.2 Different Structure in business and reason for several variation.
Public and private company are considered as having difference in between their
structure which is somewhere having differ in the several aspect and somehow the customer
oriented enterprise is controlled governing bodies in great manner even though profitable
association is such which is run by the single member in great way (Ward, J., 2016).
Difference in between the various organization on basis of structure as:
Private organization: This firm is such which is classified in various sections and they
are as:
 Director: Private firm has one director and he/she is the person who is liable for
managing all the day to day operation in great way.
 Company secretary: They are those who are liable for the administrative matters and
these person has liability to act on behalf of director. Apart from this they also do
maintain the official books, register and so on.
 Shareholder: Entity is also having an number of shareholder which has, investor,
employees and also supplies so on.
 Registered office: Firm is such which need to have a different office that address various
thing within the borders of England and Wales.

Illustration 1: Organizational structure
(Source: Organizational structure, 2018)
Public sector: Even though, business entity are those that already company that will fall under
the category which is being controlled and may be run by governing bodies that has liability of
different members which are limited (Dunning, 2014). Moreover, minimum worth is something
that share the around £55,000 that is being issued for having before the registration process as
PLC.

Illustration 2: Surbhi
(Source: Surbhi, 2015)
The above structure is such which state that and also help in understanding that both the
organization are somewhere distinct in various ways and has private companies which are also
controlled by individual that are regulated with governing bodies.
1.3 Impact of local and global environment on selected business.
Different norms and protocols are those which has an major impact on the organization as
because it is somewhere considered as the important for the firm entity that needs to have terms
and condition in great way which does design different thing in between enterprise strategies
(Doppelt, 2017). Generally, external and internal environment is having an effective influence on
Hillside Hotel as because they also involve expansion in current business in various numerous
regions too for gaining the maximum benefit for having an satisfaction in consumer needs.
Moreover, global economic environment is that which affect the Hillside Hotel which change the
currency rate and also have profit level too.
TASK 2
2.1 Importance of accounting in business success.
Management accounting is such which is considered as impact on the company
performance as because fund is such that is vital for the every corporate industry and with
business operation which help in gaining the use of various fund too. Moreover, in fact there are

number of facts that are identified that normally accounting is highly mandatory is there for the
business success that describe:
 Control loss: Expenses and expenditure are those which are recorded by finance
department that also help in handling and managing the different fund with appropriate
way that is being resulted in regulating the extra loss too.
 Prepare budget: According to this elements, various company is such which also focus
on designing effective balance sheet and to have an plan with overcome to possibilities of
having losses too.
5.1 Functions of HR department in business.
HR department of enterprise are such who is playing an important role in gaining the
sales performance that recruit and appoint employees in order to fill the different position of
association (Palattella and et. al., 2016). Normally, trying to work hard and managing the
business activity which does help in organising the several entertainment programmes which do
refresh the different minds of employees. Even though, some of the things are considered as the
essential functions of HR team which do describe as:
 Salary management staff.
 Also responsible for calling up for the different programmes or sessions in which order to
gain the performance of the staff member.
 Thus, it also design the several motivational programmes.
5.2 Key features of employment legislation.
Legal bodies are those who do play an important role which do prevent employees from
exploitive activities and also protect different individuals from having misuse. In fact,
employment laws is such which do play an major role in improving different performance of
organization ans it also help in having an effective plans and policies for success staff.
 Minimum wage act: It means, each and every member is having an minimum wages of
workers which do follow different thing which fulfil basic needs and having an demand
with appropriate way.
 Health and safety: It is such which is vital for having an employees that has best
services to have their orders in right prospect from different actions.

TASK 3
3.1 Interpret information and data with profit and loss.
Profit and loss account is such which include financial statement of firm, although it also
state firm's revenue and also earn income and involve different expenses which is looking
forward to spend in business. The hillside Hotel is something who is growing their business in
great way, whatever it is having an investing which also earn a good income in terms of expanses
as well (Adjei and et. al., 2014). Generally in the year, 2017, it is needed to increase the business
approximate 37 percent from having an prior result of year 2016. It is somewhere calculated in
quarter or having an generally on fiscal year as well. Even though they have gained profit in
2017 as it also compare the previous year. It is such which invest in around 28000 hotel, which
can have more then the 4,60,000 almost and it is somewhere which has offered the profit.
TASK 4
4.1 Roles and other people in team.
As a leader, leader is such which direct their subordinate that what they have to do to
attain the task. Moreover, if the company is having an issues then it should help them to reduce
the obstacles in great way. Normally, leader is such which has competency that has to spend
even different situation with the problems solving approaches in great manner as because they
also need to personality that has to be followed by the other, team is such which lead to manage
the work accordingly and also motivate colleagues which complete whole work within the
specified time. Leader, is having several capabilities which motivate and also divide the work in
team and also follow to finish the working in within time given. Normally, specific role in which
team is having an manager of team, which they guided in with management and they have to
guide the team in better manner which does manage the big tasks in various separate task in right
context too.
4.2 Different thing which support the future training events.
There are various supporting theories for the future events that follows:
Describe stages of team development: There are various stages for the development,
namely, storming and performing (Omar, Leach and March, 2014). Forming is such which refer
to the members and also start the interaction regarding to work, storming means which put the
questions through which assertion to implement in decision making in better manner. Define is

such which also group the ideas from the team and also perform measured as confidence of the
member of team and also adjourning mean group which will be dissolved completion of task.
 Assess motivation theories: There are motivational theories which are putting of effort
and also analyse the performance and also reward employees.
 Different types of leadership style: There are various type of leadership as autocracy,
who tells different and team what to do and how to do which shows some of the
confidence in them. Normally, participative leadership is such which also promote the
team members which also involve the decision making.
TASK 5
6.1 Impact of customer service on business.
Customer services are that which does show the technique which does help the company
for offering best facilities to distinct clients. Moreover, users are those who involve the important
aspect for having an each business activity that has either small and large which products are
finally which is consumed in better manner. However, is an enterprise is such which gets
succeed in having provide services which desire with consumers, that is automatically gain the
relation in between the firms and final one too (Gassmann, Frankenberger and Csik, 2014).
Beside this, one thing is there which look forward to determine that Hillside hotel is such which
do adopt the numerous strategy which does help in getting attention of millions of client and it
also assist in maximizing firm sales as well profit too.
Normally, it also influence goodwill of company as because the modern technique is such which
offer the services and also use attaining set objectives and target too which does satisfy the needs
as soon as possible according to needs and demand.
6.2 Benefits of customer profiling to business.
Customer is such which is highly beneficial firm that has success in having number of
ways that describe as:
 Communication: It is involved as effective thing that is being determined in with
company which does easily create the positive interaction with known consumers as
compared regarding to other which gets succeed in having understanding too with their
choice and preferences (Bernstein, 2015).

 Minimize competition: Gathering information related to the client in organization which
can easily go with string connection with different user which somewhere resulted into
the competition level at the marketplace as well.
CONCLUSION
From above report, it can be summarized as which operate the business activity and it is
not an easy task which does require better functioning, plans and strategy and it also control
different chances of mistakes too. Moreover, several factor are there which needs to be
considered as by organization which will run firm in an appropriate manner. In fact, Hillside
Hotel is such which adopt the various norms and procedure which is used to enhance the
performance. Along with this, highlight is having an various factor which is consider by an
enterprise which do overcome the business problems which lead to attain the set objectives.

REFERENCES
Books and Journals
Shenkar, O., Luo, Y. and Chi, T., 2014. International business. Routledge.
Storey, D.J., 2016. Understanding the small business sector. Routledge.
Ward, J., 2016. Keeping the family business healthy: How to plan for continuing growth,
profitability, and family leadership. Springer.
Dunning, J.H., 2014. The Globalization of Business (Routledge Revivals): The Challenge of the
1990s. Routledge.
Doppelt, B., 2017. Leading change toward sustainability: A change-management guide for
business, government and civil society. Routledge.
Palattella, M.R., and et. al., 2016. Internet of things in the 5G era: Enablers, architecture, and
business models. IEEE Journal on Selected Areas in Communications. 34(3). pp.510-
527.
Adjei, H., and et. al., 2014. Assessing the Corporate Social Responsibility Activities of Atwima
Kwawoman Rural Bank Limited and its Impact on the Communities it Operates.
European Journal of Business and Innovation Research. 2(4). pp.36-47.
Omar, A.T., Leach, D. and March, J., 2014. Collaboration between nonprofit and business
sectors: A framework to guide strategy development for nonprofit organizations.
VOLUNTAS: International Journal of Voluntary and Nonprofit Organizations. 25(3).
pp.657-678.
Gassmann, O., Frankenberger, K. and Csik, M., 2014. The business model navigator: 55 models
that will revolutionise your business. Pearson UK.
Bernstein, M.H., 2015. Regulating business by independent commission. Princeton University
Press.
Online
Organizational structure, 2018. [Online]. Available
through<https://www.heflo.com/blog/business-management/small-business-
organizational-structure-examples/>.