Business Environment Report: Organizational Analysis, Unit 1

This report provides a comprehensive analysis of the business environment, focusing on the structure, purpose, and scope of various organizations. It examines three organizations: the National Health Service (NHS), John Lewis Partnership, and Macmillan Cancer Support, representing public, private, and voluntary sectors, respectively. The report details the legal structures, sizes, and operational activities of each organization. Furthermore, it delves into the interrelationships between functional areas such as marketing and human resource management within the NHS, illustrating how these areas contribute to achieving organizational objectives. A PESTLE analysis is also conducted for Macmillan Cancer Support, evaluating the political, economic, social, technological, legal, and environmental factors affecting the organization. The report also highlights the strengths and weaknesses of the NHS and Macmillan Cancer Support. The analysis incorporates examples and references to support the findings.

Running Head: Business Environment
Business Environment
Name of the Student:
Name of the University:
Author’s Note

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Name of the organisation (Organisation A) - National Health Service, United Kingdom
Purpose of the organisation
The mission and vision of NHS is to deliver better health for the communities living in
UK through individual focus initiatives and population range (Patrao et al, 2016). The aim of the
organisation is to maximize health and prevent illness.
Legal structure
The legal structure of NHS operates largely both the people working in NHS and to the
members who are working outside. The legal basis of taking decision by various members is
complex as the organisation is complex to set the interlocking legal relationships which governs
the right obligation to work.
Size of the organisation
There are about 1.5 million people employed in NHS across the United Kingdom. The
organisation employs 30.6% of UK public sector staffs with education (Aggarwal et al., 2016).
Scope of the organisation
The scope of NHS is to improve the quality of service they render and minimize the
errors. The public fund of the healthcare is devoted to NHS patients and will respect the
confidence of the staffs.

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Name of the organisation (Organisation B) – John Lewis Partnership
Purpose of the organisation
The mission and vision of John Lewis Partnership is to continue its experiment and create
a better way of catering its business.
Legal structure
The structure of the organisation is designed clearly on their goals. The key elements of
the organisation constitute on the organizational structure (Storey and Salaman 2017). The
organisation has manages the board of directors which constitute the non executive members and
executive members.
Size of the organisation
There are about 83,000 people employed in John Lewis Partnership across the United
Kingdom. The retail store has accounted its net income which accounts to £10.2 billion as per
2018 report.
Scope of the organisation
The scope of John Lewis Partnership is presently catering to the objective of producing
John Lewis own brand fabrics and also curtails to fully furnished products such as pillows and
cushions (Johnson et al 2018). The company operates a wholesale business to the customers
outside the organisation.

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Name of the organisation (Organisation C) – Macmillan Cancer Support
Purpose of the organisation
The purpose of Macmillan Cancer Support aims to provide specialized health care,
support the people with financial assistance that are affected by cancer (Allchorne 2016). The
organisation caters to serve the emotional, practical and social impact which cancer can have and
facilitates campaign for better care.
Legal structure
The legal organizational structure of Macmillan Cancer Support facilitates in accessing to
various information through in various ranking standard, free prints, accredited website and
recorded materials.
Size of the organisation
There are about 7,700 Macmillan health care professionals across United Kingdom. This
includes the support workers and an additional 600 additional nurse. The charity has accounted
net revenue of £218.4 billion in past five years.
Scope of the organisation
The organisation supports goals to cater and improve the lives of the people with cancer
in United Kingdom.

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Link in the organizational structure
Name of the organisation- National Health Service
Functional areas
Marketing: the National Health Service’s marketing system deals with important functional
areas in management which is responsible for the flow of goods from the manufacturer to the
consumers. The organisation offers with a majority of NHS services which the people can access
and pay anything to the doctors as visiting charge (Fattore 2019). The hospital caters to grouping
its activities like nursing activities, plasters, surgical procedure, medical test, x-ray, CT and MRI
scans. The funding procedure caters to render the service of general taxation and not a specified
tax. With respect to maintaining, asseveration and improving the quality of life is common with
the other developing countries. The UK organisation had divided the roles of the suppliers and
assessors the quality of its delivery. The health and social care act 2012 came into effect in NHs
in 1st April 2013 by giving the groups the responsibility for commissioning the most local NHs
services. The primary health care was replaced by general practitioner who is known as the
Clinical Commissioning Groups.
Human Resource Management- Human resource management of National Health Service
includes the overall responsibility for selection, recruitment, understanding and implementing the
employee legislation, training and self development. The organisation carries the responsibility
of a specified group of staffs as the medical staff works in the organisation (Marchington et al,
2016). The factors that are sole responsible for supervision, teaching, managing the job role of
each employee and catering to training and development and others in equivalent position. The

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human resource management of National Health Service includes allocation and work planning,
implementing training program and continue professional development. This includes the
responsibility of recruitment of nurse, doctors and co-workers.
How does the functional area help in achieving organizational objective?
The functional areas of the organisation assist the development in managing the team of
workers as experience workers with high skill and ability and cater to adequate understanding
and screening the entire work. Secondly the team members should work with other employee or
staffs in the hospitals and allow the sharing of thoughts and knowledge which makes the people
learn new technique (Nawaz and Koç 2019). The staff has other chances to get them known and
promoted within their specialized functional areas and can be a reason for them to stay longer.
The organisation is getting more advantage for their expertise knowledge (Yaghoobi and
Haddadi 2016). The clear goals and vision of the organisation makes it encouraging for the
workers to perform and increase their productivity throughout all the levels of management.

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Business operation
The selected organisation is Macmillan Cancer Support and the business operation of the
same refers to the activities that the business engage on a daily basis to increase the revenue and
value of the organisation. The Macmillan Cancer Support produces independent, up to date and
expert information to meet the informational needs of the people who are affected by cancer.
Macmillan’s inclusion team assists the people in understanding how cancer support can vary
from one person to another (Wirth et al, 2016). The organisation works to fairer and more
relevant for everyone while safeguarding the well-being of all the service.
PESTLE Analysis
The PESTLE Analysis of Macmillan Cancer Support can be illustrated as follows:
Political: the government of UK party carries out the changes and continues to express the
taxation laws. The laws impact on the charities as they have tax deductions and decide to reduce
the federal funding.
Economic: most of the people now a day’s are focused in their work and are also facing the
problem of unemployment due to which it becomes difficult for them to go for health checkup.
This is the reason behind the organisation stretches out its assistance in providing its service to
the cancer patients.

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Social: charity largely impacts the organisation and millions are employed to help people
(Rodriguez et al, 2019). The focus of this charity organisation is to cater the community and
bring goods and resources to help the individual.
Technological: the external technology like the social media platform offers to no profit method
in reaching the people. The charities also generate ideas, events and show its news through
online platform.
Legal: there is much legal risk and its introduction to the technological world is partly to be
blamed (Arora and Dhawan 2017). If any employee shares its internal marketing objective or
presentation then there could be a chance for trademark or copyright infringement. Because of
such reason the organisation provides a positive work environment.
Environmental: it is one of the primary aims of the organisation to look after the environment
and also help in protecting it. The organisation raises funds to protect the plants, endangered
species and wildlife.

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Strength of Macmillan Cancer Support
The strength of Macmillan is having a strong team of workers that makes the awareness
of cancer to public and prevents it in its early stage. This is one of the strongest strength that the
people will be interested to invest and aim to save the lives of the people (Phadermrod, Crowder
and Wills 2019). The initiative of creating an interactive website where all the facility is
mentioned.
Weakness of Macmillan Cancer Support
The weakness of Macmillan is its fund while collecting from different medium and will
be short of research in the lengthy process. On the other hand the reach of the saturation of the
employee funding then the problem of funding will be serious.
Strength of National Health Service
The strength of Strength of National Health Service provides usually good financial
assistance to the public from consequence of bad health (Phadermrod, Crowder and Wills 2019).
Whereas there is another advantage that there is a large share of generic prescribing for all the
corporation countries.

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Weakness of National Health Service
The weakness of National Health Service is a poor performer as compared to the overall
rate at which the people are dying whereas the medical care would have saved their lives.
Reference
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