This report provides a comprehensive analysis of the business environment impacting Spark Company, a major telecommunications provider in New Zealand. It begins with an executive summary outlining the company's operations and the factors affecting its business, including political, economic, social, and technological influences. The report then delves into a PESTLE analysis, examining the political, economic, social, technological, legal, and environmental factors affecting Spark. A SWOT analysis is conducted to evaluate the company's strengths, weaknesses, opportunities, and threats, followed by recommendations derived from both analyses. The report also addresses the supply and demand framework of Spark, emphasizing its focus on connecting consumers through advanced technology and maintaining strong customer connections. Furthermore, it discusses the company's compliance with the "Health and Safety at Work Act 2015", including training and safety provisions for employees. Finally, recommendations are provided to help Spark Company gain a competitive edge, particularly against its major competitor Vodafone, and achieve sustainable market positioning.