Business Environment: Conflicting Interests at Marks & Spencer

This discussion post examines the conflicting interests among Marks & Spencer's internal and external stakeholders and how these conflicts pose significant threats to the company's operations. It highlights that conflicting interests between stakeholders, such as suppliers, customers, employees, and shareholders, can adversely affect the brand image, operational activities, and decision-making processes. The post emphasizes the importance of addressing the interests of both primary and secondary stakeholders to ensure effective employee participation and customer service. It suggests that by implementing effective policies and strategies and providing equal treatment to all stakeholders, Marks & Spencer can foster loyalty and contribution towards achieving long-term business goals. This analysis underscores the need for proactive stakeholder management to mitigate potential conflicts and enhance overall business performance.