EPC Diagram for Library System - MITS5507 Assignment 1

This assignment focuses on creating an Event-driven Process Chain (EPC) diagram for a library system, based on a provided case study. The diagram illustrates the workflow of the library system, including processes such as handling overdue books, sending reminders, and managing customer accounts. The EPC diagram includes various organizational units like the IT system, librarian, manager, registry department, and payroll department, and the actors responsible for each task. The assignment details the steps from the initial delay notification to the final resolution, including the involvement of different departments like the Registry and Payroll for account suspensions. The diagram also showcases decision points and alternative paths based on customer type and payment status. The solution is developed using Signavio, and the final submission is a copy of the EPC diagram. The process includes the communication with customers, handling of delay fees, and actions taken by the manager based on the customer's status. The assignment provides insights into business process modeling and analysis, which is a preliminary exercise before utilizing BPMN 2.0 on the group Project in Assignment 3.