A Detailed Report on Academic and Business Research Outsourcing

This report critically evaluates the positive and negative aspects of outsourcing business functions, focusing on its application in the global business environment. It examines the usefulness of outsourcing strategies, considering its impact on competitiveness, cost reduction, and skill enhancement. The reflective journal explores the existing gaps in literature and offers recommendations for improving the execution of outsourcing functions. The report analyzes the learning experience, highlighting the benefits of outsourcing, such as access to global talent and 24-hour operations, while also addressing risks like data security and legal complexities. The research methodology and learning process are discussed, emphasizing the importance of research design, data collection, and ethical considerations. The report concludes by summarizing the benefits of outsourcing for business expansion and personal and professional development.

Running head: ACADEMIC AND BUSINESS RESEARCH

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Table of Contents
Introduction and Reflective Journal Scope......................................................................................3
Critically and depth of learning reflections reflective analysis.......................................................3
1. Evaluate the effectiveness and your usefulness of the learning experience.............................3
2. Explain how this learning process will be useful to you..........................................................3
3. Describe objectively what happened in the learning process..................................................4
4. Evaluate what you learn...........................................................................................................5
5. Explain your learning process..................................................................................................5
6. Explain Plan how this learning you will apply........................................................................6
Conclusion.......................................................................................................................................7
References........................................................................................................................................8

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Introduction and Reflective Journal Scope
This report evaluates both positive and negative side of outsourcing business function. It also
analyzes the usefulness of outsourcing business strategy in the context of Global Business
Environment. This reflective journal has a wider scope as it aids to understand the existing gaps
in the literature and give recommendations for enhancing execution of outsourcing business
functions.
Critically and depth of learning reflections reflective analysis
1. Evaluate the effectiveness and your usefulness of the learning experience
This reflection report is beneficial for me to increase my understanding regarding the positive
and negative side of outsourcing business function. I have learned that outsourcing is one of key
elements of business functions in the modern global environment, in which multinational
corporations are relied on the outside business units in carrying out operational practices. This
learning was useful for me to engage in the outsourcing function of an organization. It is
evaluated that outsourcing is beneficial to gain competitive advantages by declining expenses
and increasing skills (Schniederjans, Schniederjans, and Schniederjans, 2015). This learning
would be applied by me for gaining competitive benefits in an organization. It is evaluated that
outsourcing business function can facilitate the opportunity for hiring the employees from
distinct countries (Chou, Techatassanasoontorn, and Hung, 2015). I have also observed that
outsourcing enables an organization to deal in 24 hours. As a result, this learning is effective and
useful for me to involve in outsourcing business function.
2. Explain how this learning process will be useful to you
During the learning process, I have assessed that outsourcing enables an organization to deal
with the dispute of offering a better quality of customer service. I have increased my experience

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that outsourcing helps to get business sustainability and helps to foster innovation. I have also
pointed that there are chances for the company to manufacture a number of products by using the
third party manufacturing unit. It would provide support to me in the procedure of market
expansion. I have also learned that company can offer franchise to outsourcing units, which is
capable to offer after sale services to the customers. As a result, this learning process will be
useful for me to deal with the issues in the Smartphone Company. I have also increased my
knowledge that the outsourcing unit has required for accessing and replacing the product as a
part of the agreed guarantee period. This learning will be useful for me to participate in the
outsourcing business functions.
3. Describe objectively what happened in the learning process
I have read different articles and academic publications related to positive and negative side of
outsourcing business function. Through the literature review, I have pointed that efficiency of
outsourcing unit is highly relied on the competencies of the corporation to share prominent facts
and figures. In this way, it is analyzed that there is the higher extent of risk in data leakages as
significant data of Multinational Corporation is being shared with outsourcing unit (Gerbl, et. al.,
2015). I have also assessed that there are additional uncertainties of spreading the false data
associated with quality of product and service to the target customers. This learning would be
applied by me during the implementation of outsourcing business function.
I have also increased my learning that the hidden expenses are ignored by corporation when they
outsource the business function. It is also identified that outsourcing business function is strictly
consider the legal process where it can primarily focuses on recruiting employees from foreign
countries (Chou, Techatassanasoontorn, and Hung, 2015). In this way, it is evaluated company
bears extra expenses of dealing with legal issues as they recruit employees from distinct

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countries and due to range of legal policies in different parts of the world (Lacity, et. al., 2015).
This learning process was useful for me to cautiously apply the outsourcing process in business
function.
4. Evaluate what you learn
The business research was beneficial for me to enhance my research proficiency as it has
developed my experience about a range of procedure for completing the research. I have also
developed my comprehension regarding research design and methodology. In this way, it is
evaluated that research methodology demonstrates the several tools that could be practiced for
accomplishing the aim and objective of research (Mann and Graham, 2016). As a result, I am
proficient to execute the research methodology for completing the research a methodological
manner.
5. Explain your learning process
The main reason for applying a range of practices within investigation is to accomplish the aim
and objectives of research in the predetermined time period. I have also observed that mixed
research design would be implemented to accomplish the aim and objective of investigation as it
emphasizes in the attributes of both qualitative and quantitative designing of research.
Consequently, it has facilitated me for acquiring the consistent with suitable outcome in an
appropriate manner.
Through the research methodology, I have boosted my understanding with regards to data
gathering process. In this way, I have developed my awareness that both primary as well as
secondary data collection tool could be used for collecting the information about the research
problem. I have observed that primary information could be pooled through different sources like
interview and survey through a questionnaire. It is evaluated that secondary data is gathered from

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several sources like academic publication, textbooks, journal articles, and online websites (Solli-
Sæther and Gottschalk, 2015). This understanding was valuable for me to apply the data
gathering procedure in business practices. This investigation has also developed my knowledge
about sampling tools. In this way, it is assessed that simple random sampling is implemented to
facilitate the equivalent chances to the participant for giving their responses (Liu, Wang, and
Huang, 2017). This learning experience was beneficial for me to become a right investigator as I
have improved my proficiency in choosing the appropriate sample size. Consequently, I have
increased my skills for generating the reliable with valid results from the investigation. This
business research was also effective for me to gain the deep understanding regarding ethical
consideration. Consequently, I am proficient in attaining the aim and objectives in an ethical
manner. Moreover, it is evaluated that an investigator should maintain the privacy of participants
for conducting the survey ethically (Oshri, Kotlarsky, and Willcocks, 2015). Through the
research proposal, I have also developed my awareness with respect to research limitation.
Consequently, this learning experience was effective for improving my professional and personal
life.
6. Explain Plan how this learning you will apply
This investigation has increased my understanding regarding scheduling of investigation. In this
way, I have gained my understanding that research plan provides the framework for attaining the
aim and objective of the investigation. It is also identified that Gantt chart is formulated for
graphical presentation of scheduling of research (Sivakumar, Kannan, and Murugesan, 2015).
Consequently, this investigation could be beneficial for attaining each practice in the specific
time period. This learning would be practiced by me in the upcoming period for participating in

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outsourcing business function. This learning could be beneficial for becoming a good business
development manager in the upcoming times.
Conclusion
As per the above interpretation, it could be summarised that outsourcing business function is
beneficial for expanding the business in across the globe. This research has built my research
skills, business development skills, and technical skills. It can be also summarised that both
qualitative and quantitative research design is beneficial for completing the investigation. It can
be also concluded that this research has also improved my personal as well as professional
career.

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References
Chou, S.W., Techatassanasoontorn, A.A. and Hung, I.H., 2015. Understanding commitment to
business process outsourcing relationships. Information & Management, 52(1), pp.30-43.
Chou, S.W., Techatassanasoontorn, A.A. and Hung, I.H., 2015. Understanding commitment to
business process outsourcing relationships. Information & Management, 52(1), pp.30-43.
Gerbl, M., McIvor, R., Loane, S., and Humphreys, P., 2015. A multi-theory approach to
understanding the business process outsourcing decision. Journal of World Business, 50(3),
pp.505-518.
Lacity, M.C., Solomon, S., Yan, A. and Willcocks, L.P., 2015. Business process outsourcing
studies: a critical review and research directions. In Formulating Research Methods for
Information Systems (pp. 169-251). UK: Palgrave Macmillan.
Liu, S., Wang, L. and Huang, W.W., 2017. Effects of the process and outcome controls on
business process outsourcing performance: Moderating roles of vendor and client capability
risks. European Journal of Operational Research, 260(3), pp.1115-1128.
Mann, L. and Graham, M., 2016. The domestic turn: Business process outsourcing and the
growing automation of Kenyan organizations. The Journal of Development Studies, 52(4),
pp.530-548.
Oshri, I., Kotlarsky, J. and Willcocks, L.P., 2015. The Handbook of Global Outsourcing and
Offshoring 3rd Edition. USA: Springer.
Schniederjans, M.J., Schniederjans, A.M. and Schniederjans, D.G., 2015. Outsourcing and
insourcing in an international context. UK: Routledge.

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Sivakumar, R., Kannan, D. and Murugesan, P., 2015. Green vendor evaluation and selection
using AHP and Taguchi loss functions in production outsourcing in the mining industry.
Resources Policy, 46, pp.64-75.
Solli-Sæther, H. and Gottschalk, P., 2015. Stages-of-growth in outsourcing, offshoring and
backsourcing: Back to the future?. Journal of Computer Information Systems, 55(2), pp.88-94.