IOM Electronics Ltd: Functional Areas and Employee Skill Report

This report examines the core functional areas within a business organization, including human resource management, marketing, customer service, operations, information technology, finance, and warehousing, using IOM Electronics Ltd as a case study. It details the responsibilities and contributions of each area, emphasizing their interconnectedness in achieving business goals. Furthermore, the report identifies and explains the essential skills required of employees within these functional areas, such as job knowledge, communication, flexibility, the ability to learn, professionalism, and leadership. The analysis underscores how these skills are critical for the success of the business and its employees. The report concludes by summarizing the key findings and reinforcing the importance of understanding these business functions and employee skill sets for effective management and organizational success.

World of work

Table of Contents
Introduction....................................................................................................................................3
Main body.......................................................................................................................................3
functional areas in business organisation....................................................................................3
Type of skills needed by the employees on the functional areas.................................................4
Conclusion......................................................................................................................................6
References.......................................................................................................................................7

Introduction
An organisational or the business function are the core process or the set of activities that
are carried out really not area or Department of the organisation. business functions can include
operations, marketing Department, , information technology, human resource, , customer
services, finance, information technology and warehousing.
This report will cover a case study of 21 year old John Who purchase company called
IOM Electronics Ltd but John does not have understanding of many practical requirements and
responsibility that are involved to run business successfully.
This report will describe the various functions within the business organisation and it
hello so describe about the types of skills needed by the employees who work under the
functional areas.
Main body
functional areas in business organisation
there are some functional areas within the business that will Be helpful for business To
run effectively add they all have equal contribution to create final product and satisfy needs and
demand of the customers (Pfaffel, Faulstich and Sheng., 2019). The functional areas can include
operations, marketing Department, , information technology, human resource, , customer
services, finance, information technology and warehousing.
Human resource management
Human resource management is the Department that is helpful to provide talented and
skilful employees within organisation. they are responsible to bring talented employees for the
each and every functions and Department. they also provide training and development and run
HR Practises that are useful for the IOM Electronics Ltd Develop skilful workforce. HR
Manager is responsible to ensure the needs of employees and they recruit workers by taking their
interviews an other selection methods are used to recruit the employees. They also provide
training and run the practises like performance management, group practises, flexible working
etc (Sumets., 2018). to motivate employees And make them more effective.

Marketing Department
Marketing Department is responsible to aware people about companies product and
services within the market an they also Identify customers who can by product from the IOM
Electronics Ltd. This Department is also interlinked with the other function of the company. they
collect information related to the customers needs and demand and give this information to
operational Department where they develop product and services accordingly.
Customer services
Customer services is the Department where employees listen to the queries of the
customers and provide a proper solution. providing a service is also a part of the business to be
successful in the market. it is necessary for the John's company IOM Electronics Ltd To provide
customer services So they can solve queries of the customers who buy product and services
from them
Operations
Operational management is the function within the business that is responsible for
managing the process of developing product and services. It can involve coordinating, planning,
organising, controlling all the resources needed to produce good sense services for the company.
It is necessary for the John's business to have Proper operational team who can help to convert in
formation into the product and services for the company.
Information technology
A IT Department within the organisation overseas the installation and maintenance of the
computer network system for the company (Tikhonov., 2019). IOM Electronics Ltd will require
computers system only daily purpose and it's a primary function is to ensure that the network
runs smoothly. The Department must evaluate and install the proper hardware and software
necessary to keep the network function properly and company will able to provide online
services to their customers.
Finance Department
Finance Department is most important function of the organisations, this Department will
be helpful for John's business To ensure the flow of cash within the company. they have two

recruit finance manager who will ensure the flow of cash and they will also create a budget for
each and every Department to run their day to day activities. Finance manager also ensure that
every Department is using the funds effectively or not and make budget according to the needs
and demand of the Department. they are also responsible to bring sources of capital for the
company and fulfil the requirements of the fund.
Warehousing
The most common function within the organisation is warehouse which will be required
for the IOM Electronics Ltd to store their inventory items, equipment’s and other resources that
important for the company. The inventory warehouse often contain a large number of storage
containers and may have computer side tracking inventory system to assist in tracking the items
contained in the warehouse (Oakley, Onggo, and Worthington., 2020). This Department will be
useful for the John’s Business to maintain their resources and they will able to store the things
that are necessary for their business.
Type of skills needed by the employees on the functional areas
There are some skills which necessary for each and every departmentally function to run
day to day activities effectively and that helps company to be successful within their business.
Here are skills that will be required within the employees who will work within the functional
areas of the IOM Electronics Ltd.
Knowledge an understanding of job
In each functional Department of the company, employee will be require a particular
knowledge and understanding of the job. without having the proper knowledge about the
functions they cannot perform their duty which directly affect the companies performance within
the market (Skrynkovskyy, And et.al., 2018). it Is necessary for the human resource
management of the company to recruit employees as per their knowledge, and skills required for
the job.
Communication skills
Communication skills are important aspect of each and every Department. every team
member have to communicate with each other so they can share information and help company

to achieve their goals and objectives. Lack of communication within the functional Department
can lead organisation toward the failure and companies will not able to achieve their business
objectives. It is necessary for the leaders and managers of the IOM Electronics Ltd to ensure that
employees should have communication skills.
Flexibility
Today’s business environment is so dynamic and employees must develop the skills to
help them adapt to ever changing work related situation at the workplace of IOM Electronics
Ltd. in the rapidly changing business world it is required for the workers on the functional level
to be highly flexible in their response to change the situation our prized asset. Static emploulyee
Is the one who will quickly become this engaged from the excelling and always move forward,
or worse, overwhelmed and overstressed, resulting in poor performance or an early termination
from the company. it is necessary for the employees to have flexibility in their rock at the
functional areas and help company to achieve their business goals.
Ability to learn new skills
It is necessary for the employees within the functional areas to learn new skills quickly. I
employ to have ability to learn new skills quickly can help company to achieve their goals and
objectives which will increase the companies profitability and productivity both. employees must
have the ability to train an imbalance the process of continuous learning. leaders and managers of
the IOM Electronics Ltd have to ensure that employees are getting skill based training and they
are getting continuous learning within their workplace (Prusek, And et.al., 2018). make this
endemic to the daily structure and allow and encourage education.
Professionalism
It is required employees at the operational level to be self discipline, punctuality, fairness
and understanding. this all are good work ethics that is required and employees at the
operational level. it is necessary for the leaders and managers of the IOM Electronics Ltd to train
employees professionally. John Can take help of volunteers too that are struggling with their
work challenges or taking time to train newcomers too the organisation a great way to build all
these skills. Employees must practise them every chance they get, even when no one else is

around damn. it will be necessary for leaders and managers to ensure that every employee is
working professionally and helping company to achieve goals and objectives.
Leadership skills
Each Department have leaders who manage teams effectively. It is necessary for the
leaders of each Department to set a clear goal for their team members and create vision to
accomplish the company’s goals and objectives. Leadership styles are diverse but to lead
effectively there are few skills that are common amongst good leaders (Kasaei., 2018).
leadership skills are highly valued by the employers effective leaders can motivate and help
others succeed within the organisation. A positive leader can lift IOM Electronics Ltd about the
competition, while a negative leader can make the work environment dead full, unmotivated etc.
Conclusion
This report has been discussed about John’s new business and its functions. This report
has been described the various functions within the business organisation like customer services,
finance, information technology and warehousing. It also has been described about the types of
skills needed by the employees who work under the functional areas like Knowledge and
understanding of job, communication skills, ability to learn new skills, professionalism and
leadership skills.

References
Books and Journal
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indicators for operational management of wind turbines. In Journal of Physics:
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Sumets, A., 2018. Key aspects of the modern paradigm of operational management. Agricultural
and Resource Economics: International Scientific E-Journal. 4(3). pp.129-147.
Tikhonov, G. V., 2019. Operational Production Management Model of Competitive Products in
Mechanical Engineering. TEM Journal. 8(4). pp.1137-1142.
Oakley, D., Onggo, B. S. and Worthington, D., 2020. Symbiotic simulation for the operational
management of inpatient beds: model development and validation using Δ-
method. Health Care Management Science,.23(1). pp.153-169.
Skrynkovskyy, R. And et.al., 2018. Improvement of the express diagnostics of the production
activity of the enterprise taking into account the method of determining the optimal
production programs in the operational management system. Technology audit and
production reserves. 6(4 (44)). pp.4-10.

Prusek, S. And et.al., 2018. Increasing productivity–a way to improve efficiency of operational
management in hard coal mines. Archives of Mining Sciences. 63.
Kasaei, M. J., 2018. Energy and operational management of virtual power plant using imperialist
competitive algorithm. International Transactions on Electrical Energy Systems. 28(11).
p.e2617.