Functional Areas in Business Organisations: Skills Needed Report

This report provides an overview of the various functional areas within business organizations, including marketing, human resource management, customer service, finance, research and development, and sales. It details the key responsibilities of each area and emphasizes the skills required for employees to be effective in their roles. For marketing, the report highlights the importance of building a strong brand reputation and effective communication skills. In human resource management, the focus is on developing strong relationships between employers and employees, conflict resolution, and multitasking abilities. Customer service employees need excellent communication, problem-solving, and quick-thinking skills to ensure customer satisfaction. Finance employees require business acumen, technological proficiency, and efficient processing skills. Research and development roles necessitate analytical skills, social interaction abilities, and a focus on innovation. Finally, sales positions demand interpersonal communication, collaboration, and leadership skills to drive revenue growth. The report concludes that understanding and developing these functional areas and associated skills are crucial for long-term competitive advantage. Desklib offers a wide array of solved assignments and study tools to aid students in mastering these concepts.

Business functions

Contents
Contents...........................................................................................................................................2
INTRODUCTION...........................................................................................................................1
MAIN BODY..................................................................................................................................1
What is a business........................................................................................................................1
What are functional areas of business.........................................................................................1
What are the key functional areas of a business..........................................................................1
Description of various functional areas in business organisations..............................................2
Types of skills needed through Employees.................................................................................3
CONCLUSION................................................................................................................................5
REFERENCES................................................................................................................................6

INTRODUCTION
Judgements about how to make suitable use of business models to supply customers with
items and services that demand varied persons to work in various companies' occupations
(Adissaranggoon and Anuvareepong, 2017). With the magnitude and complexity of a business
growing, companies also need to concentrate more on their product line problems. In addition, it
encourages company operations within enterprises to be established. In principle, any functional
area adds a significant and distinctive contribution to the company as a whole. This report
addressed the many functional areas related to companies and personnel' capacity to help the
efficient market in the market segments of some other commodity.
MAIN BODY
What is a business
The cultural and social architecture of trade may be characterised as the transfer of
products and services for money or revenue. It is, moreover, a contractual relationship which
mainly aims to improve profitability, in combination with competition actions, by taking a
thorough line of treatment.
What are functional areas of business
Feature sub domains may be seen as a group of persons with similar abilities,
competencies, endowments and expertise who have also been important to a business. In this
context, it's been determined that each firm, in ability to implement profitability for the
institution, consists of operating sections, which function together again to simply communicate
and collaborate.
What are the key functional areas of a business
In accordance with their functions, all the enterprises working within the economic limits
are integrated in a number of persons. This approach is intended to increase the concept of
functional areas into organizations. In addition, this is needed for the smooth actions of each
employee in the fields of business. In addition, it was found that advertising, administration;
staffing and other corporate departments are one of the most common. Several other operating
fields are linked to the firm and they are particularly relevant to the position and so create the
effectiveness of the item.

Description of various functional areas in business organisations
Marketing- Product placement is one of the key organisational areas covering the
transmission of products and services in industrial industries. In this respect, it is evident that
money is a key role in the buying and selling of commodities in this organisation. In addition, the
main objective of every organisation is to reach income proportions because without these, it will
be impossible for companies to operate for a lengthy period of time. Furthermore, it has been
found that firms often cannot exist without powerful marketing strategy. Furthermore, marketing
strategies are forms of communication and publicly notify consumers that assist them reach their
objectives. Furthermore, the management team is crucial to promote items and generate revenues
that determine the success of the firm.
Human resource management- Capital Markets Strategy is a marketing method that
mostly oversees the employees of a company. In addition, each service's principal mission is to
build interactions amongst workers and employers in such a way that its staff work towards the
achievement of company goals. The staff general manager, by comparison, hires the
corporation's staff. Management should guarantee that the required skills, competence and
qualifications are available to workers engaged for the organisation. In reality, the people
responsible for the components of the human construction company to choose various
behaviours to allow them to achieve the endurance of the marketplace. Samples include
evaluation process, hiring, advancement and other HRM procedures that have substantial
repercussions for personnel and their capacity to enhance their efficiency and productivity and
processes. Consequently, the company or staff may complete their goals successfully in the time
they are allocated (Bharadwaj, 2020).
Customer service- Support team is a significant structural industry for persons who desire
to deliver clients support. The purpose of all business projects in the area is also to add to client
delight with consumers so that they can remain with the organisation in the coming for a
prolonged duration. Different departments therefore keep fans in the foreground, taking all
feasible action to ensure that they are always pleased. In addition, it is often noted that visitors
have questions or problems with goods sold through the organisation. In this context, the
operational services of the service quality give a speedy response to serve select clients where
problems can be rapidly overcome. It also enables them to retain a strong fan loyalty and
increasing new consumers.

Finance- All organizations' economic organisational divisions are concerned with the
management of company-related finances. Moreover, the different demographic industries are
accountable for the developments of appropriate budgeting that also help companies to profitably
meet their personal processes and allow enterprises to use monetary capacity in cost control.
Each accountant also must stress the necessity of broadening their expertise of the principal
demands in a similar business within all departments in order to create expenditures for
customers successfully. It also helps companies to predict whether they will be prosperous or
lose a lot of money.
Research and development- Technology and invention administrative sectors comprise
methods that are evaluated in order to trigger and create new items. In addition, the right division
is crucial in the context of the lifespan. This arrangement is also often associated with numerous
additional branches like marketing and publicity.
Sales- Different objective areas for the management of a businesses' annual development
in marketing and profits over a longer period. It is therefore effective because the main aims of
all companies have been to generate profitability from its start. Furthermore, the rise in demand
will instantly enhance firm profitability possibilities. As a consequence, shopping for successful
business segments is created with the aim of establishing strategies in order to enhance customer
loyalty. The manufacturing of the increases dramatically in significance in the vested interest
industries and this tendency persists until manufacturing is transformed entirely into total
revenue. As a consequence of the assistance from this business, an organisation has the
capability to analyze and increase income by using good strategy, specific customers from the
globalized industry (Kegninkeu, 2018).
Types of skills needed through Employees
Skills needed by marketing employees- The main function of the advertising department
are to design a stronger reputation for the organisation in the marketplace. Instances of this
include building good association and improving marketing effectiveness with every marketing
member of the team. Some of the main categories of knowledge needed by publicity
professionals are numerical; squad’s functionality, enhanced conversation, competencies and
several other aspects in decided to conduct out their duty in a beneficial method. In order to
ensure that marketing workers work on the above-mentioned competencies, they should
cooperate to help staff in the efficient implementation of its task. It's been observed that perhaps

the management team is assisting in reinforcing its good connection with the customer and
encouraging individuals to make lucrative transactions from related companies.
Skills needed by Human resource management employees- Personal property is
considered among the most produce economic of a business, in that it helps the organisation to
meet its healthcare objectives. Thus, professionals in this sector are so skilled in a broad
spectrum that they may develop strong connections with both the employers and workers, which
will lead to growth. Human resource department should incorporate into every organisation
resolving conflicts, multitasking, communications, employee participation and other key skills.
The availability of such abilities could also typically help persuade people in the organization to
stay in the organisation, and to fulfil their desired goals (Ling, 2018).
Skills needed by Customer service employees- Product management are fundamentally
important to recognise on the solution of client complaints, so that the dedication of readers to
organisations can increase effectively. Therefore, for customer care professionals to be able to
understand such competences as communicating effectively, practical management, speedy
thinking and many more, while doing this with their obligations. By applying such skills, every
department is so much simpler to help the firm flourish by answering pertinent questions to
workers on time.
Skills needed by Finance employees- The function of the Finance Ministry are only a little
tough but these individuals should be very focused and not distracted from the operation.
Consequently, financial workers need business skills, the development of the business,
technology and efficient processing and other skills. By having these qualities and an increased
earnings operating culture, professionals can perform to reach the firm.
Skills needed by Research and development employees- The employees will need to enhance
R&D-related capacity to conduct scientific work related to organization, the industry,
competitors, and many others that could ultimately help them realise prospective interest in
teaching them deliver money. Thus, in any sector thought capabilities, social interaction and
other abilities are necessary. In addition for R&D staff to perform their jobs in an appropriate
and successful fashion, they would also have to comply with all of these skills (Saygili and
Saygili, 2017).
Skills needed by Sales employees- Amongst these abilities salesmen should acquire are
interpersonal communication, collaboration, and efficient hearing and leadership abilities.

Notwithstanding its shortfalls, these qualities allow salespeople to achieve their targets and
increase the company's financial performance over a certain time period (Tiitinen and Lempiälä,
2018).
CONCLUSION
It could be stated from the foregoing, since analysing and evaluating all the above-
mentioned component is indeed very important to enhance the long-term source of competitive
advantage.

REFERENCES
Books and journals
Adissaranggoon, P. and Anuvareepong, S., 2017. The Acceptance of Transportation Business on
The Use of Digital Services Supporting CRM Functions Serving E-commerce in
Thailand. TIMES-iCON2016, p.188.
Bharadwaj, S., 2020. How Supply Chain Functions Must Evolve Post-Lockdown. Journal of
Business Forecasting, 39(2).
Kegninkeu, F.T., 2018. A Study of the Role of Human Resource Functions in Talent
Development Contributing to an Organization’s Business Growth in Today’s
Knowledge and Innovation based Economy. Case Study–BICEC Cameroon. Global
Journal of Management And Business Research.
Ling, K.L., 2018. The shared services centre model for hotel finance functions in China and
Hong Kong.
Saygili, E.E. and Saygili, A.T., 2017. Contemporary Issues in Enterprise Information Systems: A
Critical Review of CSFs in ERP Implementations. Enterprise Information Systems and
the Digitalization of Business Functions, pp.120-136.
Tiitinen, S. and Lempiälä, T., 2018. Two Social Functions of Stepwise Transitions When
Discussing Ideas in Workplace Meetings. International Journal of Business
Communication, p.2329488418819132.