MRK335: Business Development Sales Presentation - Hotel Finder

This presentation focuses on Hotel Finder, a platform designed to connect hotels with a broader customer base. It outlines the benefits of using Hotel Finder, including increased visibility, a wider customer reach, and the ability to leverage marketing strategies like paid advertising and customer reviews. The presentation also addresses potential concerns, such as competition and customer awareness, and highlights the platform's user-friendly interface and commitment to customer satisfaction. The presentation offers insights into how Hotel Finder can help hotels improve their services and overall business development. The presentation emphasizes Hotel Finder's commission structure, customer feedback, and the impact of its recommendations on hotel visibility. It also discusses the importance of online payment options and the continuous improvement of the platform through bug fixes and policy updates. The presentation concludes by highlighting the platform's value proposition for hotels, including its ability to enhance customer satisfaction and drive business growth.

B2B PRESENTATION

HOTEL FINDER
• Help hotels to reach a lot of customers at a single time
• Hotel Finder helps the customers to easily check and book
• Customers can find nearer hotels as per their current location
• This application is very user friendly
• Worldwide customers uses

WHY HOTEL FINDER?
• No bugs in the website
• Huge customer base
• Low commission charged
• Guarantee over service
• Discounts and offers

• Customers are aware of this website
• Customers now-a-days uses these websites for booking hotels
• Offers are attractive
• Some paid traffic can help hotels to get more bookings

• Television and radio channels are used for advertisement
• Exciting offers
• Different area of hospitality by Hotel Finder is covered

• Extra benefits which makes this site more attractive
Feedback from other customers
Online payment
More bug fixes
Less commission
Introduction of new policies
Management is free from hassles

QUESTIONS
• How is hotel finder more beneficial?
oLess commission
oAlready a popular website
oNew sections for more clarification for customers
oManagement can focus more into customer satisfaction
Objections:
• Why it is different form competitors?
Less commission
Guarantee matters for customers
• How it will help management?
Management can focus more towards providing customer
satisfaction services

• How my hotel will be on customer’s recommendation list?
oRecommendation will be according to near location and
feedback from previous customers
oAs per preference
oPre-booking offers
Objection:
• What if customers don’t know about my hotel?
Extra payment will help the hotels to get up in the
recommended lists. However, ratings also matter here
from customers.

BIBIOGRAPHY
finder US. (2020). Best hotel rates and deals available in April
2020 | finder.com. Retrieved 6 April 2020, from
https://www.finder.com/hotels
Marriott Hotels. (2020). Inspiring Hotels | Book Online | Marriott
Hotels. Retrieved 6 April 2020, from https://marriott-
hotels.marriott.com/

Thank you