Business Idea Generation on Smart Appliance Service and Repair Company

This project outlines a business idea for a smart appliance service and repair company, focusing on the Australian market. It includes an executive summary, a discussion of the benefits of the business, and an analysis of the consumer market problem. A detailed business model canvas is presented, covering key partnerships, activities, value propositions, customer relationships, resources, channels, customer segments, cost structures, and revenue streams. The relationships between these factors are explored, along with critical success factors such as superior customer service, unique repair programs, and quick response times. A feasibility analysis of the business idea is also provided, considering factors such as technician expertise and financial considerations. The conclusion summarizes the key findings, emphasizing the importance of a well-defined business model and the potential for success in the smart appliance service and repair industry.

Running head: BUSINESS IDEA GENERATION ON SMART APPLIANCE SERVICE AND
REPAIR COMPANY
Business Idea Generation on Smart Appliance Service and Repair Company
Name of the University:
Name of the Student:
Authors Note:

1
BUSINESS IDEA GENERATION ON SMART APPLIANCE SERVICE AND REPAIR
COMPANY
Executive Summary
The business model of the organization considered providing Smart Appliance Service and
Repair as well as certain efficient building Smart Appliance Service and Repair based services.
The objective of this Smart Appliance Service and Repair Company report was to prepare a new
business model canvas for the business as well as elaborating critical success factors along with
feasibility of such business model. It is also gathered from the paper that better along with
superior consumer services might facilitate in offering better smart appliances use services to all
its target consumers. Increased focus will be excreted on providing unique Smart Appliance
Service and Repair programs. In addition, Smart Appliance Service and Repair Company’s
business model canvas that is prepared in a way can support in offering quick response to the
customer issues related with their smart appliances.

2
BUSINESS IDEA GENERATION ON SMART APPLIANCE SERVICE AND REPAIR
COMPANY
Table of Contents
Introduction..........................................................................................................................3
Benefits Developed by This Idea.........................................................................................3
Consumer of Market Problem.............................................................................................4
Proposed Business Model Canvas.......................................................................................5
Key Relationships among Factors of Business Model....................................................7
Critical Success Factors within New Business....................................................................8
Feasibility Analysis of Shaving Trimmer Repair Centre Business Idea.............................9
Conclusion.........................................................................................................................10
References..........................................................................................................................11
Appendices........................................................................................................................12
Appendix 1.....................................................................................................................12
Appendix 2.....................................................................................................................13

3
BUSINESS IDEA GENERATION ON SMART APPLIANCE SERVICE AND REPAIR
COMPANY
Introduction
Smart Appliance Service and Repair is deemed to be among the vital commodity
gathered by all its customers in order to obtain. Appliance based experience at home will be
maintained without purchasing a new appliance or visiting service center far away from their
home locations will maintain its new business of situating itself as an efficient and licensed
Smart Appliance Service and Repair Company (Lewandowski, 2016). Implementation of a new
business idea within Australia will support in providing several advantages of Smart Appliance
Service and Repair Company services like water damage repair, cosmetic damage repair,
changing blades and battery replacement. The business model of the organization will consider
providing Smart Appliance Service and Repair as well as certain efficient building Smart
Appliance Service and Repair based services. The objective of this Smart Appliance Service and
Repair Company report is to prepare a new business model canvas for the business as well as
elaborating critical success factors along with feasibility of such business model.
Benefits Developed by This Idea
The new business ideas developed of Smart Appliance Service and Repair is intended to
provide unique advantages of repairing the accidental damages of smart appliances that can
otherwise result in high distress for all its target customers (Ojasalo & Ojasalo, 2015). The
skilled technicians of this new organization will center on providing unique state-of-art tolls that
will have in-built technologies for providing servicing of Smart Appliances. In addition, this is
also capable to facilitate in providing Smart Appliance Service and Repair that can get all its
consumers smart appliances fixed within the shortest time possible. Smart Appliance Service and
Repair service will be made available by means of all its physical as well as online repair store

4
BUSINESS IDEA GENERATION ON SMART APPLIANCE SERVICE AND REPAIR
COMPANY
which can provide competitive advantages. This can also promote services in getting Smart
Appliances fixed of all its target consumers along with obtaining services related to Smart
Appliances spare parts replacement.
Consumer of Market Problem
Smart Appliances as one of the most important commodity owned by its consumers to
attain their desired smart appliance-based experience at home without purchasing a new
appliance or visiting service center far away from their home locations (Burmeister, Lüttgens &
Piller, 2015). This acts as the most vital reason for which there has been an introduction of Smart
Appliance Service and Repair Companies. This is deemed to be among the most vital cause for
which there exit a huge number of experts who attains superior technology options in order to
acquire the best brand. Conversely, it is also gathered that there are aa number of times when
smart appliances pose challenges ad in such situation providing unique service of Smart
Appliance Service and Repair is necessary. Smart Appliance Service and Repair Company is
gathered to obtain an exceptional competitive edge all over Australia by conducting its new
business due to aa lot of reasons and concerns dealt by all its customers. Every likely consumer
of this new business is observed to be individuals those need Smart Appliance Service and
Repair services within timely along with rapid manner (Gorissen, Vrancken & Manshoven,
2016). In the recent era, the consumers have observed that there are very less number of
businesses which provides door service along with online repairing services. In addition, this
industry is also observed to be positioned as an open industry and for this reason there is low
level market concentration. In this situation, where huge multiservice agencies have its operation
within the industry, revenue is also considered to be distributed within all the small companies as
well as freelancers. In such situation, the consumer desires focus around attaining convenient in-

5
BUSINESS IDEA GENERATION ON SMART APPLIANCE SERVICE AND REPAIR
COMPANY
store services with several demand and expectations. Such services will be offered by the new
business that can offer a particular level of support in a situation where any concern is observed
in the smart appliances used by its target consumers.
Proposed Business Model Canvas
Key Partners
 Advertisers
 Associates
 A cluster of
brands and
many more
 Subsidiaries
Key Activities
 Sales
 Direct
purchasing
 Supply chain
management
 Merchandising
 Refresh stores
Value Propositions
 Improvemen
t in Smart
Appliance
Service and
Repair
 Great range
of promotions
and discounts
 Supermarkets
Consumer
Relationships
 Organizational
culture of
consumer first
 Price based
 Users
community
 Being a
member of
loyalty
program
considering
attracting
consumers
within market
by means of
offering
increased

6
BUSINESS IDEA GENERATION ON SMART APPLIANCE SERVICE AND REPAIR
COMPANY
discounts
 Customer
satisfaction
Key Resources
 Existence
 Recognising
trends in
order to
observe
scope for new
products
 Brand
 Superior
technological
knowledge
Channels
 Smart Appliance Service and Repair
product stores
 Online along with door-to-door Smart
Appliance Service and repair options
 Websites
 Discounts
 Supermarkets
 Social media
Consumer Segments
 Huge potential
market
 Consumers
that are price
sensitive
Cost Structures
 Rent
 Assets
 Offices
 Cost of goods
 Existence
 Promotion of repair services and
Revenue Streams
 Online sales
 Door-to-door repairing services sales

7
BUSINESS IDEA GENERATION ON SMART APPLIANCE SERVICE AND REPAIR
COMPANY
marketing
 Salaries
 Licenses
 Taxes
 Logistics expenses
 Maintenances
Key Relationships among Factors of Business Model
The proposed and well-developed business model canvas intended for Smart Appliance
Service and Repair Company can support in elaborating the relationship between all the nine
building blocks as well as its important implications for the consumers along with the businesses.
All the factors related with the business model canvas encompass revenue streams, cost
structures, channels, major resources, consumer relationships along with segments, key activities
as well as the business partners (Dohrmann, Raith & Siebold, 2015). All of the mentioned
important nine building blocks of Smart Appliance Service and Repair Company’s business
model canvas is highly capable in facilitating the organization in obtaining high competitive
edge within Smart Appliances industry of Australia.
The proposed well-developed business model elaborated that Smart Appliance Service
and Repair Company focusses on providing professional Smart Appliance Service and Repair
along with offering smart services for maintaining user friendliness of all such appliances. These
repairing services also makes certain that the Smart Appliance Service and Repair Company’s
owners are enchained that their smart appliances are maintained in healthy conditions. This can

8
BUSINESS IDEA GENERATION ON SMART APPLIANCE SERVICE AND REPAIR
COMPANY
further facilitate its consumers in using all those smart gadgets for a longer period with better
performing smart applications (Kraaijenbrink, 2013). Smart Appliance Service and Repair
Company is also deemed to obtain competitive strength of employing aa highly skilled group of
technicians. These technicians will be engineers those will have exceptional skills in repeating
smart devices through using computerized tools. The new business idea of Smart Appliance
Service and Repair Company is deemed to obtain certified along with increasing trained
employees and technicians these will have the required experience and skills in the niche
consumer market segments of Smart Appliance Service and Repair industry.
Critical Success Factors within New Business
The critical success factors that has the capability to support Smart Appliance Service
and Repair Company in sustaining effective competitive benefits are elaborated below:
 Better along with superior consumer services might facilitate in offering better smart
appliances use services to all its target consumers. Increased focus will be excreted on
providing unique Smart Appliance Service and Repair programs (Cortimiglia, Ghezzi &
Frank, 2016). In addition, Smart Appliance Service and Repair Company’s business
model canvas that is prepared in a way can support in offering quick response to the
customer issues related with their smart appliances. The company also offered effective
plans as well as service such as repairing of smart appliances, water damage repair,
cosmetic damage repair, changing blades and battery replacement.
 Some competitive Smart Appliance Service and Repair based services as well as products
will be providing by Smart Appliance Service and Repair Company which will be
provided by capable and experienced technicians that are customer based. This also takes

9
BUSINESS IDEA GENERATION ON SMART APPLIANCE SERVICE AND REPAIR
COMPANY
enough time in elaborating all its target customers in elaborating certain unique repair
services. The new business idea of this Smart Appliance Service and Repair Company
will also focus on explaining that it sustains to be highly aggressive viewpoints on
expenses for providing superior services at competitive prices.
 Implementation of advanced technology serves as major success factor for Smart
Appliance Service and Repair Company. This is because of the fact that he technological
revolution in the computers have maintained capabilities of this new business to the time
of diagnosing along with repairing smart appliances of all its target consumers. By means
of sustaining computer diagnostic equipment in the shop, the organization is exacted for
obtaining unique competitive edge.
 Smart Appliance Service and Repair Company will also focus on preparing its business
model on a constant basis in finding out new ways for providing superior service through
technological means.
Feasibility Analysis of Shaving Trimmer Repair Centre Business Idea
The feasibility analysis related with the new business can be evaluated aspects related
with new business. The new business idea of Smart Appliance Service and Repair Company
services is considered to be feasible. This is because of the reason that “Smart Appliance Service
and Repair Company” have taken into consideration appointing technicians those will have
effective background knowledge on smart appliances repair (Cheng & Yu, 2015). This new idea
of business is observed to be in consideration to financial expenses dealt by the company. For
decreasing the rental expenses, Smart Appliance Service and Repair Company will consider
offering its business services by earns of providing door-to-door along with online services.
Feasibility related with this new business is also observed by means of evaluating the market

10
BUSINESS IDEA GENERATION ON SMART APPLIANCE SERVICE AND REPAIR
COMPANY
volume along with buying trends of the consumers relied on Smart Appliance Service and Repair
market. For the reason that the new business focused on using new along with advanced
technology, it is gathered that this new business of offering Smart Appliance Service and Repair
services is highly feasible. In addition, this new business idea is observed to be cost effective for
the reason that it takes into account using a remote technical support device.
Conclusion
The business model of the organization considered providing Smart Appliance Service
and Repair as well as certain efficient building Smart Appliance Service and Repair based
services. The objective of this Smart Appliance Service and Repair Company report was to
prepare a new business model canvas for the business as well as elaborating critical success
factors along with feasibility of such business model. It is also gathered from the paper that
better along with superior consumer services might facilitate in offering better smart appliances
use services to all its target consumers. Increased focus will be excreted on providing unique
Smart Appliance Service and Repair programs. In addition, Smart Appliance Service and Repair
Company’s business model canvas that is prepared in a way can support in offering quick
response to the customer issues related with their smart appliances. Moreover, feasibility related
with this new business is also observed by means of evaluating the market volume along with
buying trends of the consumers relied on Smart Appliance Service and Repair market.

11
BUSINESS IDEA GENERATION ON SMART APPLIANCE SERVICE AND REPAIR
COMPANY
References
Burmeister, C., Lüttgens, D., & Piller, F. T. (2015). Business Model Innovation for Industrie 4.0:
Why the Industrial Internet Mandates a New Perspective on Innovation. vol. 0, 1-31.
Cheng, G. & Yu, C., (2015). E-commerce Model Canvas in 3D Virtual Space: An Application in
British Museum. In LISS 2013 (pp. 17-28). Springer, Berlin, Heidelberg.
Cortimiglia, M. N., Ghezzi, A., & Frank, A. G. (2016). Business model innovation and strategy
making nexus: evidence from a cross‐industry mixed‐methods study. R&D
Management, 46(3), 414-432.
Dohrmann, S., Raith, M., & Siebold, N. (2015). Monetizing social value creation–a business
model approach. Entrepreneurship Research Journal, 5(2), 127-154.
Gorissen, L., Vrancken, K., & Manshoven, S. (2016). Transition thinking and business model
innovation–towards a transformative business model and new role for the reuse centers of
Limburg, Belgium. Sustainability, 8(2), 112.
Kraaijenbrink, J. (2013). More limitations of the Business Model Canvas. Kraaijenbrink
Training and Advies.
Lewandowski, M. (2016). Designing the business models for circular economy—Towards the
conceptual framework. Sustainability, 8(1), 43.
Ojasalo, J., & Ojasalo, K. (2015). Service Logic Business Model Canvas for Lean Development
of SMEs and Start-Ups. Handbook of Research on Entrepreneurship in the
Contemporary Knowledge-Based Global Economy, 217.