Contemporary Issues in Business Analysis: ILS System Analysis

This report provides a comprehensive business analysis of contemporary issues surrounding Integrated Library Systems (ILS) within academic libraries. It begins by highlighting the shift from traditional systems to next-generation ILS, emphasizing the advantages of ILS such as open-source software...Read More

Running head: CONTEMPORARY ISSUES IN BUSINESS ANALYSIS
Contemporary issues in business analysis
Name of the student
Name of the university
Author Note:

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CONTEMPORARY ISSUES IN BUSINESS ANALYSIS
Table of Contents
Introduction......................................................................................................................................2
Literature Review............................................................................................................................3
Advantages of ILS system in Library..............................................................................................4
Disadvantages of ILS system...........................................................................................................4
Customization of ILS Systems........................................................................................................5
Core Acknowledge Areas of Integrated Library System.................................................................8
Integration and Dis-Integration........................................................................................................8
Recommendations............................................................................................................................8
Conclusion.......................................................................................................................................9
Reference.......................................................................................................................................10

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CONTEMPORARY ISSUES IN BUSINESS ANALYSIS
Introduction
In today's world many academic libraries are shifting from the old integrated library
systems to the next generation ILS systems. There are many libraries in the world who are
achieving huge success by using the new system. ILS is enterprise software that derives a lot
from the business operations of the library. In the case study the researcher has tried to find out
the problems that exist with the implementation of the assistants and the ways by which it can be
customized. The researcher has been appointed as an experienced business analyst and he has
been asked to change the total INS module accordingly.
Literature Review
Most of the libraries in modern days have been moving away from the traditional system
of maintaining the records to a new and integrated system of maintaining library records. The
system is named as the Integrated Library System (Yeh and Walter 2016). The migration to the
ILS system includes a number of other factors like, system selection, implementation project
structure, project management and tracking, hardware, relations with vendor, conversion of
information, training the staffs with the new methods, system administration, local programming,
staff client production, software changes, postscripts and many more as such. As mentioned
earlier the traditional software system to maintain the library system is a time consuming
process. This is the main reason behind the implementation of the new ILS system. The new
generation ILS system improves both the front end and the back end user interface of the library
software. The researcher in this following report has mentioned the problems and the
specifications related to the implementation of the ILS software by customizing it according to
the needs of the library and make it more user friendly in nature (Fu 2014).

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CONTEMPORARY ISSUES IN BUSINESS ANALYSIS
Advantages of ILS system in Library
Some of the advantages of the ILS system of library management are;
a. There are no licensing fees for the open source software
b. These software’s have no such maintenance cost on logical extension
c. ILS systems has a very low acquisition cost and also lower cost of implementation and
support cost
d. The ILS systems has a better quality control than most other software
e. Users with access to the different source code not only reports problems but also pinpoint
to the perfect cause for the organization
f. The better control of the quality greatly reduces development
g. The availability of the source code helps the service users to fix the errors and to fix the
different problems faster and efficiently
h. The ILS system have the trend to localize easily and can match to the exact requirements
of a culture regardless of its economic size and status
i. The following system is available through online community and the internet
j. The software is easily accessible in windows, Linux or Mackintosh systems
Disadvantages of ILS system
Some disadvantages of the ILS system have been pointed out by the researcher. They are;
a. As mentioned earlier the system is less user friendly as all the features are not available in
the system

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CONTEMPORARY ISSUES IN BUSINESS ANALYSIS
b. The lack of training facilities to the staffs have rendered the following software useless
and ineffective
c. The ILS system needs some specialized skills and knowledge about the particular
software
d. Implementing and maintaining the ILS system involves a huge labor cost.
e. ILS system is incompatible with other source software
f. The documentation quality is variable
g. ILS system comes with few advanced features
Customization of ILS Systems
The request to customize the ERP system he is very much essential for a library. The
researcher has presented the rational system behind the implementation of the Ala system in
library (Tejeda et al. 2014). The integrated library system is much like the library communities
equivalent to an ERP. As mentioned earlier Dallas is large enterprise software that carries out the
different functions what the business operations of the library. The case study has highlighted
that a public library system was shifting to a new ILS system which combine the vendor
supported and the customer system with the original home grown system of the library. The staff
who are in charge of acquiring the books the movies and the periodicals where establishing a
unique barcode for each of the different items (Bales et al. 2017). Under the old system the staff
members had to barcode all copies of a single item like all copies of a single book with a
sequential number of barcode. But while implementing the new system the stops discovered that
the acquisition model required the information for each item to be entered individually which
was practically impossible.

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CONTEMPORARY ISSUES IN BUSINESS ANALYSIS
It was a huge task of the new business analyst to change the situation by customizing the
new ILS software. In most of the cases it is favorable to avoid customized air systems as they are
very large and integrated enterprise wide administrative software systems. It is better to use a
full-scale system that can work for many years. But as the new business analyst it was the task to
customize the system anyhow. Training the staff to use the system and know how to make use of
the system and produce the most production through the business processing cycle was a
daunting task. Customization brings profits in terms of the convenience of users but it has large
problems when it comes to small scale business strategies. It is seen to be very expensive in the
short term and often does not help to gain reasonable benefits in the future (Moore et al. 2016).
Before the approval of the customization request of the library the researchers offer to work with
the staff to identify and develop a cost-effective product that would help in customizing the
product. The following task was essential as because differing the system for customizing it was
not in the policy of the ILS implementation.
The researcher documented the business process and performed The Legacy system. This
into LED interviewing the staff and observing the different processes that involved from the start
to the competition of the projects (Fu 2013). The following steps were done as because the user’s
process was very much essential to the research. Some of the research questions were,
a. Is the new ILS system better or the old system better?
b. How can the old system change with the implementation of the new system?
c. What are the advantages and disadvantages of ILS system?
The researcher also examined on how the process of implementation was currently being
attempted. The researcher concentrated more on bar-coding the individual items as well as the

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CONTEMPORARY ISSUES IN BUSINESS ANALYSIS
multiple items which were termed as batch bar-coding. It was important to understand how the
following tasks where performed by the ILS system (Singh 2013). The researcher also examined
on whether any other libraries or organizations had similar issues while implementing the system
in their software. The researchers resulted in identifying the means of performing the different
Birds barcodes for the needs of the library (Day and Ou 2017). The research into the new INS
has resulted in finding out the means of performing a batch barcode. It is one of the most
difficult tasks for the business analyst to choose the right path. Email follow the identified batch
bar-coding approach or he may adopt the new INS business for batch bar-coding and last but not
the least customizing the alias to meet the requirements was what in the mind of the business
analyst (Singh 2017). After receiving the lighter library items the business analyst registered
items into the highest system and established their barcodes. The model of acquisition of the
Legacy system that the library followed was used to match the barcodes of all the copies of the
same item (Gritten and Comer 2017).
As mentioned earlier the new wireless system did not perform such an operation and
applying a barcode was to be done individually (Albee and Chen 2014). Call the acquisition stuff
was responsible for the following task and dance then analyze provided them with the required
training so that they can use the accusations model of the new ILS system (Shadle and Davis
2016). The investigation carried out by the researchers the new ILS is supported batch bar-
coding where attributed to the cataloging staff of the library. The library staff however failed to
understand the following because of the uses of the acquisition model didn’t have much access
and never knew the capabilities of the module. No one of the library at the full view of the ILS
system. This prompted the authorities to customize the following system to make it user friendly.

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CONTEMPORARY ISSUES IN BUSINESS ANALYSIS
Core Acknowledge Areas of Integrated Library System
Libraries around the world have been using the e- learning process to interact with the
contents easily. The integration of the new system in the library is essential to discuss about the
technical infrastructure of the library. The seamless integration of the digital resources and
services into the library is one of the key steps in describing the technological advancements
which has the library to provide a better service to the users. A number of vendors who provide
INS services working in collaboration with the vendors of the course management system. Such
collaboration will help to create tools and building blocks for integrating the libraries resources
into the new systems. Interactions between the learning environments Sun the library
information systems are continuously in progress after the integration of this new systems in the
library. Integrated library systems will help the vendors to create user friendly products and
manage large information.
Integration and Dis-Integration
The librarian son the different it professionals engaged with the LMS vendors to create
new solutions to access new knowledge management and address different issues related to the
same. The traditional if emphases on integrated systems are not taking a modular approach
where products are interfaced and integrated with single enterprise systems.
Recommendations
The report has pointed out to a large number of problems that needs to be addressed. The
researcher has provided some recommendations on the following research. Some of them are;

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CONTEMPORARY ISSUES IN BUSINESS ANALYSIS
a. As the success of the implementation program of ILS software system is not guaranteed
the organization must not take a draft approach to implement the system
b. The customizing program is a time consuming process, thus it has to be undertaken
accordingly
c. Necessary permissions must be taken to customize the system
d. The customized system should be made user friendly to make sure that it meets the
specifications of the library
Conclusion
The following example is one of the best to describe the typical system of operating a
library system with the latest technologies. The research conducted by the researcher has
exposed the problems that are faced by the new technologies. The library wanted a paradigm
shift to the ILS system almost instantly which was a risk to the system of the library. The
following system could have been implemented slowly and in phases. The new systems have a
lot of shortcomings both in the real world and in the perceived world. A thorough analysis of the
report will highlight the need for a slow, disciplined and scientific approach before the
implementation and integration of the new system.

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CONTEMPORARY ISSUES IN BUSINESS ANALYSIS
Reference
Albee, B. and Chen, H.L., 2014. Public library staff’s perceived value and satisfaction of an open
source library system. The Electronic Library, 32(3), pp.390-402.
Bales, A.B., Fox, R. and VanNevel, M.R., 2017. Managing Library Software Development: A
Case Study in Developing an Inventory Management System for Off-Site Storage Using an
Outside Contractor. Library Leadership & Management, 31(4).
Day, A. and Ou, C., 2017. Determining organizational readiness for an ILS migration—A
strategic approach. College & Undergraduate Libraries, 24(1), pp.103-116.
Fu, P. and Fitzgerald, M., 2013. A comparative analysis of the effect of the integrated library
system on staffing models in academic libraries. Information Technology and Libraries
(Online), 32(3), p.47.
Fu, P., 2014. Supporting the next-generation ILS: the changing roles of systems
librarians. Journal of Library Innovation, 5(1), p.30.
Gritten, T. and Comer, A., 2017. Venturing across the Borders: Collaborating on a New
Discovery System between Academic and Public Libraries.
Moore, M.D., Bradley, J.J., Crane, J.N., Kalkur, N., Mercer, T.C., Nees, T.S. and Van Vliet,
E.M., Bibliotheca Rfid Library Systems Ag, 2016. In-library lending activation. U.S. Patent
Application 15/384,585.
Shadle, S. and Davis, S., 2016. Wrangling Cats: A Case Study of a Library Consortium
Migration. The Serials Librarian, 70(1-4), pp.116-120.

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CONTEMPORARY ISSUES IN BUSINESS ANALYSIS
Singh, V., 2013. Experiences of migrating to an open-source integrated library
system. Information Technology and Libraries (Online), 32(1), p.36.
Singh, V., 2017. Open source integrated library systems migration: Librarians share the lessons
learnt. Journal of Librarianship and Information Science, p.0961000617709059.
Tejeda-Lorente, Á., Porcel, C., Peis, E., Sanz, R. and Herrera-Viedma, E., 2014. A quality based
recommender system to disseminate information in a university digital library. Information
Sciences, 261, pp.52-69.
Yeh, S.T. and Walter, Z., 2016. Critical Success Factors for Integrated Library System
Implementation in Academic Libraries: A Qualitative Study. Information Technology and
Libraries (Online), 35(3), p.27.