Business Information Systems (MITS4001): SSL Security Services Report

This report provides a comprehensive analysis of Security Services Limited (SSL), a UK-based security provider, and its need for an improved information system. SSL currently relies on an outdated system using Excel files and floppy disks, creating inefficiencies and security risks. The report explores the benefits of implementing an Enterprise Resource Planning (ERP) system, particularly a cloud-based solution, to manage various business processes across SSL's divisions (HOSD, PTD, DSD, BSD). It discusses the importance of data security, user involvement, and agile project management in a successful implementation. The report also highlights the significance of big data analytics, cybersecurity measures, and IT infrastructure improvements, including machine learning, improved code quality, and DevOps toolchain integration, to optimize SSL's operations and ensure future growth. The conclusion emphasizes the advantages of cloud ERP for cost savings, data privacy, and overall business efficiency.