Business Information System Requirements: Balanced Scorecard Report

This report delves into the realm of Business Information Systems (BIS), emphasizing the crucial role of IT infrastructure in modern business operations. It highlights the importance of BIS for effective decision-making and business activity oversight, particularly within the food service industry. The core of the report centers on the balanced scorecard, a strategic planning and management tool used to analyze the system requirements. The report outlines the balanced scorecard's application, detailing its four key perspectives: financial performance, consumer and stakeholder satisfaction, internal business processes, and learning and growth. It emphasizes how these perspectives contribute to managing business performance, aligning daily operations with strategic goals, and ensuring the company's success in a competitive environment. The report references various sources to support the application of the balanced scorecard in business information systems.

BUISNESS INFORMATION
SYSTEM

Table of Contents
Table of Contents.............................................................................................................................2
INTRODUCTION...........................................................................................................................3
MAIN BODY...................................................................................................................................3
CONCLUSION................................................................................................................................5
REFERENCES................................................................................................................................6

INTRODUCTION
Business information system is referred to as the different set of interrelated process being used
in the IT infrastructure of the business. Any business cannot work without the use of the
information technology and the other important technology being used and applied within the
business (Gronwald, 2016). These systems are designed to help the company in decision making
process and in overseeing all the business activities. The monitoring of the business and its
activities is very essential for the company and for this the balance scorecard is the most
effective tool. The current report will outline the balanced scorecard in order to analyse the
business information system requirements of the food service.
MAIN BODY
The business information system includes the analysis of the organization and its
operations and working with help of the information system or the technology. In the current
competitive world the use of technology is the latest trend which is being followed by the
company and if the company not follow to it then this will be a waste of time. Thus, the use of
the business information system will assist the company in managing the business of the
company in more effective manner. This will make sure that the company manages all its
business in effective manner so that it attains the aims and objectives of the business.
The major business information system that will help the company in managing the
business is the use of the balance scorecard. The balanced scorecard is the technique which is the
strategic planning and management system which will make sure that company is able to manage
and communicate the fact that what the company is trying accomplish. Also, this balanced
scorecard is the techniques which help the company in aligning the day to day work that every
person within the company in making and implementing the strategy. The balanced scorecard is
the technique which helps the company in managing the performance of the company to a great
extent. This is technique is very helpful in managing the performance of the company to a great
extent and this will help the company in managing the business and its performance in effective
and efficient manner (Nørreklit, Kure and Trenca, 2018).
The use of balanced scorecard is very simple and easy to use as this assist the company in
managing and measuring the work in proper and effective manner. Thus, the first step of the use
of balanced scorecard is to determine the vision and mission of the company. This is majorly

pertaining to the fact that the balanced scorecard is the tool which assists the company in
managing the effectiveness of all the business activities and then to help the company in making
sure that these activities are taken and executed in the same and intended manner (Hansen and
Schaltegger, 2016).
There are many different activities or the major factors which are mainly focused on the
company for improving and measuring the performance of the company. This includes the four
different matters which are financial, consumers, learning and growth and the last one internal
business process. All these four aspect or perspective of the balanced scorecard help the
company in managing their work and to ensure that all the activities of the company are working
in the intended manner or not .
The first and the foremost aspect which need to be monitored is the financial department
of the company. This is majorly because of the fact that the finance is the lifeline of the company
without which the company cannot work in effective and efficient manner. Thus, the most
important aspect of his is to monitor the financial performance of the company and this will be
done is the financial planning is done in proper manner. This is due to the fact that if the
financial planning will not be implemented in proper manner than the company will not be able
to reach to the intended aim.
Another major perspective is of consumer and the stakeholder and their need. This is very
essential for the company to monitor for making the company earn good profit and market
position. This is so due to the fact that when it comes to the success the most important thing is
the satisfaction of the consumer and the other stakeholder within the company. This is so because
of the consumer will not be satisfied then the company will not be able to earn a good amount of
profit. Thus, for this it is essential for company to give value to the consumer so that their needs
as satisfied and they are retained within the company for longer.
The next perspective is the internal process which makes sure that the efficiency and
quality of the process of the company are good and effective. This will make sure that the
operations of the company are taking in proper manner and the consumers like it and this will
make sure that the company is operating in proper and effective manner (Cooper, Ezzamel and
Qu, 2017). Thus, for this it is essential for the company to apply the balanced scorecard as this
makes sure that the company will be able to apply the tool in effective manner.

In the end the learning and growth is the last perspective or aspect of balanced scorecard
which is essential to be studied. This is necessary for growth and development of the company as
the business exist in the environment which is very changing and for this company has to learn
the new concept and this assist the company in increasing their development process (Cebeci,
2018).
CONCLUSION
In the end it is concluded that the application of balanced scorecard is essential for the
success of the company as this technique makes sure that the working is done in the intended and
proper manner. Hence, the application of the balanced scorecard is the only good technique of
monitoring the performance of the business activities. the present report discussed about the
application of the balanced scorecard and the different perspective of the technique like the
financial, consumer and stakeholder, internal process and the last the learning and growth.

REFERENCES
Books and Journals
Cebeci, U., 2018. BUILDING HOSPITAL BALANCED SCORECARD BY USING DECISION
SUPPORT APPROACH. IIOAB JOURNAL. 9(6). pp.42-47.
Cooper, D.J., Ezzamel, M. and Qu, S.Q., 2017. Popularizing a management accounting idea: The
case of the balanced scorecard. Contemporary Accounting Research. 34(2). pp.991-
1025.
Gronwald, K.D., 2016. Integrated Business Information Systems (Vol. 20). Springer, http://www.
springer. com/us/book/9783662532904. Accessed.
Hansen, E.G. and Schaltegger, S., 2016. The sustainability balanced scorecard: A systematic
review of architectures. Journal of Business Ethics. 133(2). pp.193-221.
Nørreklit, H., Kure, N. and Trenca, M., 2018. Balanced Scorecard. The International
Encyclopedia of Strategic Communication, pp.1-6.