Business Information Systems Case Study: Security Service Limited

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BUSINESS
INFORMATION
SYSTEM

Contents
Introduction...........................................................................................................................................3
Conclusion.............................................................................................................................................9
References...........................................................................................................................................10

Introduction
In the given case study on the security service limited convey many services such as security
for provision, domestic security for the business. The company is divided into division like
PTD (Private Transport Division), BSD (Business Security Division), DSD (Domestic
Security Division)& HOSD (Home Office Services Division) some of having the
information system, it is kind of document which is used to do planning for the business to
regulate & make the business flexible. And BPR is the item that is used with the IS to again
develop the item & to run the business effectively.

Q1.
A1.
It identifies the values from the information system; in PTD (Private transport division) the
information system has its subdivision in the section of transport. It will regulate the three PC
network that will run the application such as financial ledgers as Sage sovereign, Route
planning as AutoRoute & rostering the duty as services like the business of Midwest bank is a
contract with the processing of payroll. For renew & new costing for the job is done manually
because of its business. The area where the use of new Information system. In this, the
information system function is managed by the ex-policeman who have experienced in the IT
sector but not the specialist in IT sector. As, use of the support for a consultant by the
judicious from the appointment.
In BSD (Business security division) the goal of the division is by continuing the growth in the
organic & also develops the market in the higher market place as sales are controlled by the
sales consultancy team from the different office. At the office it is controlled by the senior &
all the data is recorded & transfer to Milton Keynes with the help of floppy disk, In
Marketing it is left for the sales force to complete it & no dealing with this particular section,
In finance there have the function of finance that is separated that will run by the ledgers of
financial. The general information of the purchase will transfer to the headquarter by using
hard copy as the ledgers are not compatible using the PCs. The process of payroll is used in
houses by utilizing the package of the payroll of Pegasus on the stand-alone system, the last
one is a section of purchasing, it comes to the section of finance that will a lot for the section
of installation with the help of procurement equipment. The information system in BSD is
controlled by the graduate of age 24 in business computing which is come on the place of
accountant senior who is retired. In DSD (Domestic security division) there is no investment
& don’t have the information specialist in the staff (Kan and Hertog 2017).
In HOSD(Home office services division) the division in headquarters depends on
coordination between the offices of regional, make sure the arrangement of contractual that
will adhere, perfectly the costing of the services that are standard for the services that are
additional. Processing of payable account, receive & provide all the information to the
headquarters of SSL, It is organized well as division headquarters will run on minicomputer

of IBM AS/400, the software of costing is purchase from the KCB. Every regional have
system connect to WAN & have the system run the packages which are connected to the
AS/400. The division of HOSD is control by the manager in a hybrid as IT & financial
experts. There will be one programmer, operator & analyst. The information system is the
type of document that including the planning of how the IS used in the organization for the
overall strategy of business (Evans 2016).
Q2.
A2.
According to the case study, the business was divided into four division, for which DSD
(Domestic security division) is accepted faster in comparison to other division, build by the
asset from the chain of the nationwide receiver of the specialist in the security of domestic
from last six month. May have the infrastructure of sound inherited of offices that are local &
has a base of reasonable customer & focusing on the business run around the operation fails
as the control of finance is not adequate. The major issues to expand the base of the customer
is by increasing the customers in number, new services that are marketed & focuses on the
required for the system for on-going maintenance that exists in security. In this division the
level of office is delegated to the lower level, everyone in the office is accountable for the
management of local for the activity of sale, installation & the procurement of material.
The revenues & the cost controls at the level of local with the coordination of current head
office divisional. Now the divisional office is accountable for gathering the financial data for
different branches which are combined & transfer to the headquarter of SSL manually. After
all this SSL register to improving & creating the strategies & direction of operation in this
division. As the information strategy is important that supply linked between the technologies
that are the latest & the order of the organization. It helps the market by using tech
information to encounter the demanding requirement for the flow in the environment of
corporate.
The strategy of an information system is a critical situation for the expansion& growth of an
organization. The data integration within the system & its method handles in an easy way in
an organization. It enables the information strategy for opportunities of different types for the
strategy of different types. It promises the resources will be useless & less allot to the

application & utilize it sustainably. It makes sure that the methods will support the goals of
business & the organization objective on different stages.
There are differently typed of strategy in an information system such as a system that
supports operation as it has subparts like TPS (Transaction processing system), a system to
control the process & system of collaborating the enterprise. The second type is a system to
support management to solve the issues for the provided problem. Use of the information
system is for developing the hurdles for the competitor entry help to regulate the competitors
in the business as the service cost is at a high price. Create the database for improving the
market as useful to find the updated information about the customer purchase in the market.
By making suppliers & the customers permanent as to supply the benefit for the end users by
changing their mind & lowering the product cost. Last is the business make a strategy that
will apply in the market to make it effective (Burrough et al. 2015).
Q3.
A3.
Reengineering process of business is the approach for enhancing the performance of the
company in parts like quality, cost, speed & service. The method will start at the largest level
of business to the system to overhaul by down the work to the detail of minute in less time. It
is different from other methods for improving the update regularly. A business using the BPR
have the fundamentals reassessed & process will reform with the objective of standard &
simplification. The company that is ambitious will implement the BPR for intent to enhance
the performance of the company among the business, it may include the process of
decentralization & accountable the one person, again develop the goals of company for
improving the plans that will consistent, processes that are specific to the department &
assigned to the coordinator & cross-functionally integrated.
The reengineering that the developed model will develop again. For this, the business will go
under development again. These are activity set that will lead the outcomes. They will do in a
systematic manner. Sometimes it takes time in redeveloping the models in the business. But it
will use the new tools to take the level of business on the top & will let them think about the
ideas, designs & processes. As the process, more emphasis on the work performed not on the
persons, their description & the performed task (Glick 2015).

BPR is more focuses on the stages of series that develop the services & the products by the
creation. It makes drastic changes in business by improving quality & productivity. Because
of the input of employees are extensive & require the engagement, it is really expensive &
takes a lot of time. Discovered the number of recommendations, outcomes are organized, not
for the task-specific as a single person takes the process. Resources are centralized as
different technologies & database system may have resources consolidate to break down the
redundancy & flexibilities. Collection of information at once as it reduces the data
redundancy when it is connecting to the central database.
Some steps to prepare the BPR:
Step 1: visions need to be set
Step 2: Team required assembling
Step 3: Discover the process
Step 4: Redesign it.
BPR is required for the HOSD as it requires the planning to enhance the system & to make it
flexible. According to the SSL, there is required to establish some strategies & the direction
for the operation for the divisions (Huang and Yen 2015).
Q4.
A4.
The functions of information system in the current location in SSL in PTD in three sections
first is Financial ledgers, Route planning & Rostering duty as the process of payroll that is
contract the services of the Midwest business bank is a contract with the processing of
payroll. The new & renew cost for the job is done manually because of the business. The
area, where the use of new Information system. The information system function is managed
by the ex-policeman who has the experiences in the IT sector but not the specialist in the IT
sector as it was from the force. As the use of the support for a consultant by the judicious
from the appointments.
In BSD (Business security division) the information system is in three locations first is sales
for managing the sales team, the consultant in every office. On the level of office, they are
controlled by the senior consultant of sales. The senior consultant of sales will tell the

director of sales. The data of sales is a record on the system of ledger sale & monthly wise
figures of sale to the Milton Keynes with the help of floppy disk. Separately run the
department by tacking the sales & marketing. The subpart of the dept. is the section of
installation that is accountable for supply & fitting the equipment’s of security according to
the customer order. For marketing, no requirement of dealing with the section, perceived the
marketing more for advertisement & area of geographic for each drop in the leaflet. It is leave
for the sales force to complete it. In the section of finance has separated the methods that will
run the system stand alone on ledgers financial. Communicate with hard copy to the head
office for the information of purchase & ledger general information. The process of payroll
is carried out within the house by using the package on the system. In the section of
purchasing is subpart of a section of finance that allot with the procurement equipment for the
section of the installation. The date of purchase is manually transfer for processing to the
section of finance. In this, the function of the information system is control by the graduate in
business computing that is 24 years old & restore the position of a retired accountant
(Bustamar et al. 2017).
No functions in DSD of the information system. In HOSD the divisional headquarter is
accountable for the coordination between the offices of regional, make sure the arrangement
adhered for the contractual, perfectly cost the services that are additional & the services that
are standard, and in addition to it the receiving, paying process & supply the accounting of
management & financial information to the headquarter od SSL.
As discussed above the best IT service location is central London as they have the system for
transferring the spreadsheets & all the regional systems are connected from the WAN over
AS/400. And the headquarter have the number of the system & have a hybrid manager that is
financial as well as the IT experts, single analyst or programmer & single operator(Chang
2016).

Conclusion
In the above case study on the security service limited conclude that it conveyed many
services such as security for provision, domestic security for the business. The company is
divided into division like PTD (Private Transport Division), BSD (Business Security
Division), DSD (Domestic Security Division)& HOSD (Home Office Services Division)
some of having the information system, it is kind of document which is used to do planning
for the business to regulate & make the business flexible. And implement the BPR in the
DSD as BPR is the item that is used with the IS to again develop the item & to run the
business effectively.

References
Kan, M.Y. and Hertog, E., 2017. Domestic division of labour and fertility preference in
China, Japan, South Korea, and Taiwan. Demographic Research, 36, pp.557-588.
Evans, T., 2016. Professional discretion in welfare services: Beyond street-level
bureaucracy. Routledge.
Bustamar, Y., Lange, I. and Davis, E.V.W., 2017. Division of Economics and Business.
Burrough, P.A., McDonnell, R., McDonnell, R.A. and Lloyd, C.D., 2015. Principles of
geographical information systems. Oxford university press.
Glick, W.H., 2015. Business process reengineering. Wiley Encyclopedia of Management,
pp.1-2.
Huang, S.Y., Lee, C.H., Chiu, A.A. and Yen, D.C., 2015. How business process
reengineering affects information technology investment and employee performance under
different performance measurement. Information Systems Frontiers, 17(5), pp.1133-1144.
Chang, J.F., 2016. Business process management systems: strategy and implementation.
Auerbach Publications.