Business Information Systems: Coffee Vending Machine - Report Analysis

This report presents a business case scenario for a coffee vending machine, analyzing the processes involved when a user requests coffee. It identifies business and IT goals, focusing on increasing efficiency and profitability. The report discusses the role of Information Technology (IT) in automating information flow and storage within the system. A scenario model of the coffee vending machine is provided, illustrating the information flow from user request to coffee dispensing. The report emphasizes the importance of IT for data processing and user interaction, ultimately aiming to improve the machine's efficiency. The report also includes a bibliography of relevant sources. The report's core focus is on how IT can be implemented to streamline the entire process, from user input to coffee output, in order to maximize efficiency, address technical issues and enhance business revenue.

Running head: BUSINESS INFORMATION SYSTEMS
Business Information Systems: Coffee Vending Machine
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1BUSINESS INFORMATION SYSTEMS
Executive Summary
This report is intended for demonstrating the business case scenario for Coffee vending machine
to understand the processes being executed when a user requests to dispense coffee. The
discussions are presented to determine the model of a Coffee vending machine and the role being
played by IT (Information Technology) for automating the process of dispensing coffee from the
machine. The implementation of IT will help to fulfill the information storage requirements of
the machine. A scenario model of a Coffee vending machine has been presented in this report to
demonstrate the information flow within the machine during the entire period starting from user
request to dispensing of coffee.

2BUSINESS INFORMATION SYSTEMS
Table of Contents
Identification of business and IT goals............................................................................................3
Modelling of the Coffee vending machine......................................................................................4
Bibliography....................................................................................................................................5

3BUSINESS INFORMATION SYSTEMS
Identification of business and IT goals
This report illustrates the scenario model in context to the processes being followed by
Coffee vending machine. The focus is on increasing the efficiency of business processes that are
carried out while a user requests for coffee by inserting coins into a Coffee vending machine.
The setup of a Coffee vending machine will help to increase profitability for a business as well
as contributing additional income for business operations. There is a requirement to fix the errors
or bugs to minimize faults and improve the technical flaws that are existing in the Coffee
vending machine. The design of the Coffee vending machine has to be improved for suitable
management of coins or dollars that are being input into the system for dispensing of coffee.
Information Technology (IT) has an essential role to play in context to this business case
scenario of a Coffee vending machine. The automation of information flow and the storage of
information within the system will be completed with the help of information technology. IT is
required to process the storage of data or information being received or transmitted so that there
is proper interaction between users and the system. Hence, proper implementation of IT will help
to increase efficiency of the Coffee vending machine.

4BUSINESS INFORMATION SYSTEMS
Modelling of the Coffee vending machine
Figure 1: Model of the Coffee Vending Machine
(Source: Created by Author)

5BUSINESS INFORMATION SYSTEMS
Bibliography
Goedertier, S., Vanthienen, J. and Caron, F., 2015. Declarative business process modelling:
principles and modelling languages. Enterprise Information Systems, 9(2), pp.161-185.
Malinova, M., Leopold, H. and Mendling, J., 2014. A Meta-Model for Process Map Design.
In CAiSE (Forum/Doctoral Consortium) (pp. 25-32).
Hasson, U., Chen, J. and Honey, C.J., 2015. Hierarchical process memory: memory as an
integral component of information processing. Trends in cognitive sciences, 19(6), pp.304-313.
Kim, K., Park, D.H., Bang, H., Hong, G. and Jin, S.I., 2014, January. Smart coffee vending
machine using sensor and actuator networks. In Consumer Electronics (ICCE), 2014 IEEE
International Conference on (pp. 71-72). IEEE.
Rospocher, M., Ghidini, C. and Serafini, L., 2014, September. An ontology for the Business
Process Modelling Notation. In FOIS (pp. 133-146).
Mithun, M. and Jayaraman, S., 2017, September. Comparison of sequence diagram from
execution against design-time state specification. In Advances in Computing, Communications
and Informatics (ICACCI), 2017 International Conference on (pp. 1387-1392). IEEE.