IT System's Role in Business Functions and Objectives

This report examines the critical role of Information Technology (IT) in modern business environments. It explores how IT enhances various business functions, including planning, networking, and data handling, and its impact on achieving organizational objectives through product development, stakeholder engagement, and process improvement. The report delves into specific IT applications for knowledge management, customer relationship management, data management, and communication. Furthermore, it analyzes how IT supports value-added changes, improving business operations, performance, and sustainability through the implementation of analytical tools and strategic goal-setting. The report concludes by highlighting a range of IT solutions for common business problems, such as cloud computing and analytical surveys, demonstrating the comprehensive influence of IT on business success.

BUSINESS INFORMATION
TECHNOLOGY SYSTEM
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Table of Contents
INTRODUCTION...........................................................................................................................3
TASK 1............................................................................................................................................3
P1 Use of IT in different function of an organization ...............................................................3
P2 IT system helps in achieving of an organisation....................................................................4
TASK 2............................................................................................................................................5
P3 Different ways through which IT can store and process data for knowledge management,
customer relationship management, data management and communication management.........5
TASK 3............................................................................................................................................6
P4 How IT supports of value added change for improving business operations, performance
and sustainability.........................................................................................................................6
TASK 4 ...........................................................................................................................................7
P5Range of IT solution for common business problems 7
CONCLUSION................................................................................................................................8
REFERENCES................................................................................................................................9
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INTRODUCTION
In recent trend IT has plays a major role in business world and it is a very challenging for
traditional practices to survive in current business environmemt.IT has enhances the
communication of organization in both inside and outside world. This has helped them in
information gathering, surveys, planning, communication and setting goals in a better way.
Implementing IT in retail sector has helped in monitoring and analyzing demands, supply,
growth opportunity and budgeting which were not possible due of lack of communication. The
prospects of consumer demands and consumer retentions can also be seen with advancement of
IT which can be achieved by adding values to products and services.
PI Use of IT in different function of an organization :-
IT plays a very crucial part in carrying out business activity very securely, productively and in
effectual way IT also have major role in easing out functioning of different business of an
organization, IT is considered as a very productive measure for reduction of time and
minimization of cost.
Important function of it in an organization
 Planning- For achieving business objectives and building strong competitive
advantages senior members of business executives and IT team make certain strategies
which are productive and less time consuming , for this they customize software and
other requirements needed by business departments . They also insure the adequate level
of resources are available to them to cope up with changing market demands. Also
analyze options like outsourcing management and infrastructure for increasing
responsiveness and flexibility.
 Network- It is one of the key feature of information technology, traditionally in
Jhonson supermarket company it was very difficult to gain information from different
stores but installing IT based system will help in connecting all 3 computers of different
stores in an internet protocol network which helps in accessing data when required in a
very cogent which will make monitoring work very easy , apart from connecting the 3
computers they can multiply usage of computer of different departments which will make
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their working easier . Through this they can also have features of supply chain
management, retain management and stocks and inventory monitoring.
 Data handling – Previously company is using computer hardware for storing
information and they were in separated computers in different locations so it was very
difficult for owners to access and observe financial statements and have difficulty in
sales control as well as it lacks transparency and responsibility ,but with evolution of
artificial intelligence it has become feasible and effective in storing data in cloud ,through
cloud computing one can access required information anytime . This also facilitate to link
different departmental activities like supply chain, finance, sales and marketing.
 Support- IT helps in all measures including networking facilities or software
installation or a training practice. It helps in enhancing skills and knowledge of employee
by providing certain information related to task and resource management .
 Security- Other important aspect of IT is, with advancement in sector , it has
become an important part to secure data and confidential information. IT provides
solution for protecting against sneakers like viruses, malwares, and cybercriminals. The
unauthorized entry can steal or corrupt data which can hamper business activities of
organization.
IT plays a vital role in defined and undefined manner in an organization. In current trend it is a
solution for easing out complex activities and its monitoring as well as protecting owner from
different types of breaches and risk as well as making work more effective.
P2- IT system helps in achieving objectives of an organization
IT plays a very important role in business environment and achieving their objectives. across the
globe companies are depending on IT for fast communication, marketing surveys, market
intelligence and data processing.
Different roles of IT to help organization in achieving objectives
 Product development- They can increase promotion activities on new launces of
product and services by providing different platforms like social media, printing media
etc(Delen, D). Companies can gather information from market intelligence , sales
representatives and proprietary for making proper documentation of products e.g.
CAD(Computer aided design ) and CAM( computer aided Manufacturing ) are
designing and manufacturing software which helps in speeding up of designing activity
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with less error . They provide a collaboration platform of manufacturing which helps in
designing products at different sections. Also helps in carrying out quick response to
change in demand of customers.
 Stakeholder – IT provides a round the clock global interconnectivity
hence company can invest in stock markets and fetch more investors which will increase
productivity as company is growing positively. Using digital platform will boost chances
to increase in financial condition that will give them chance to deeply penetrate in retail
market by opening more stores across the country.
 Accountability:- The chances of forgery will decrease as all factors are
monitored subsequently by manufacturers, under this all managers and other employees
who are assigned respected roles will be responsible for their work in environment , so it
is easier for owners to rectify problematic areas in organization quickly.
 Process Improvement :- It will improve process of activities in an
organization. A new planning system Enterprise resource planning (ERP) has overthrown
the concept of having different software for different organizational activities it helps in
doing multiple activities ranges from cost accounting, operating matrix, review of
sales.so it helps in making internal process very easy by collecting all activities under one
umbrella.
As the company is eager to prosper in market with effective Information Technology measures
these features will play very important part in business activities hence helping enterprises for
improvement of business process, increase revenue growth, transparency, innovations,
maintaining advantages in competitive market.
P3 Different ways through which IT can store and process data for
knowledge management, customer relationship management, data
management and communication management.
 Knowledge management:- Strong knowledge management is an integral part of
business society. According to Drucker knowledge is an important resource as compared
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to other physical resources present in an organization. Knowledge management helps in
creation, sharing and distribution of knowledge in an organization(Popovič, A).
codification and personalization are regarded as key feature of knowledge management
strategies. The personalization strategies transfer tactical knowledge from one individual
to another and codification strategies focus on effective usage of explicit knowledge.
Explicit knowledge management requires investment in IT in the form of extracting
knowledge from expert, problem solving methods, organizational procedure and policies
etc.
Customer relationship management :- It is a process by which companies make
relationships with customers. They do so by interaction with potent and current customers. Key
element of customer relationship management is retention of customers and increasing sales
growth(R., Coelho). One must analyze the type of market where they are about to invest, analyze
type of customer and their demands and ultimately plan sales practices in that
market(McDougall-Covin), under CRM the prospect must be to sustain in that market for longer
period of time rather than making quick bucks and for an effective chain of customers .IT helps
in analyzing sales practices or by questionnaires the can analyze minds of people and make a
formal report of understanding that market.
 Data management :- Management of data means the whole reporting of
functioning of data. It must be securely stored and can be easily extracted and observer
with allowed accesses. . The traditional hardware storages are out of trend as new system
of cloud storage has help to store bulk of data securely. This easy transfer of data will
help organization to transfer of information in quick and effective manner.
 Communication- It solution helps in making communication process faster
under a single protocol management by using different platforms( Laudon, K .C.) The
information can be both written and oral, for written communication mailing, Wi-Fi, etc.
are available and for oral telephone services. The information system can also be
segregated into intranet and internet types, under intranet they can communicate in
internal environment of organization eg. inter department and internet provides
communication to outer world. It department helps in storing data of all activities
performed through interfaces and carver out illicit practices related to breaching of
securities e.g. Providing information to external sources.
P4. How IT supports of value added change for improving business
operations, performance and sustainability.
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Values added changes are termed as those activities which enhance value of products and
services before delivering to customers in market. Suppose company add value to its products
like enhancing quality of packaging make the different from other competitors. These add -on
features helps in attracting more customers and increases retention ability.
 Improve in business – They help in improving business by formation of
advanced financial modeling and have competitive advantages over other companies in
market. They help in effective analyze of market and make adequate planning to increase
profit in market place. They must emphasis on generating quality by effective packaging,
supplying and delivery in market IT has major aspect of improving business is to
rectifying problem. In the company’s case it is found that there is not much better
communication between different department so adequate decision making and strategic
planning cannot be performed on regular basis which hamper the proceeding of business
improvement .
 Performances :- For improving performances of the organization must add
certain values to the working environment .IT provides certain software for training and
development of employee and also enhances their skills ,these factors can also help
organization for monitoring activities of their employees and can help in giving
appraisals accordingly
 Access of situation - As the situation is already accessed the lack of IT is lowering
down the growth of organization certain analysis tools are to be implemented which helps
in analyzing factors to be implemented and accepted in organization. Effective analytical
tool which are used like SWOT analysis, benchmarking, marketing research.
 Setting of clear goals – Adding values must ensure that they have clearer goals in
mind for implementing them. The addition of values must have specific, measurable,
achievable and must be relevant (Zucchella). IT helps in providing essential collection
of data required for setting goals and objectives.
 Strategies for achieving goals – IT gives practical analytical report of the surveys
which are performed ,so correct utilization of those data helps in both internal and
external environment of organization. These strategies must be well planned and in
specific time frame, actions, and resources.
P5 Range of IT solution for common business problems
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1. Cloud computing :- It is often found that it is difficult to manage different
storing and extraction of data. hence cloud computing is a better solution for
easing out activities
 Infrastructure, workload, professional service and application management – the
computing technique understand business needs and suggest best solution and
helps in execution of plan(Steinbart).
 Support to multiple types of visualization platform and hardware-different types
and ranges of hardware are supported in cloud computing.
 Hybrid management – They are able to segregate and split data to different
virtual and physical environment.
 Robust security- It is new advanced so can be considered more secured e.g.
They are adding value to work environment of government sectors and large
firms.
2. Analytical survey- Artificial intelligence have made surveys more productive and easy
.They are meant to provide accurate information about the market scenario in
comparatively quick time hence help in making demand forecasting easy and effective ,
hence emphatic resource planning and allocation can be carries out in much easier
way.eg. ABC (activity based costing) is a very competent tool in analyzing market on the
basis of variables and data but it is a very complex method to understand and analyses the
variables(Monge-Lozano). IT has made the process much faster and accurate apart from
ABC surveys other tedious surveys are made easier through IT solutions.
CONCLUSION
We have observed that how important to upgrade to IT solution for Jhonson
supermarket .they can easily put all the computer through a same network using intranet
and can use internet for observing changes in market . As we discussed by using
business software like ERP (enterprise resource planning) will help them to combine all
details related to sales, finance, inventory, and employee. Under one software. which will
help monitoring of the organization in very efficient way. It solution is a one-time
investment process i.e. hence it will be accost effective in longer run. IT has eased in
complicated analytical surveys and generates accurate observation which helps in better
resource planning.
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REFRENCES AND JOURNALS
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